Avaya 3.1.0 manual To forward calls to an external number, To disable call forwarding

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3.Select the Chg softkey.

4.Select Directory # or press the indicated dialpad key.

5.If you want to switch to your Personal directory, select the MyDir softkey.

6.Select the Line/Feature () button beside the number to which calls will be forwarded.

7.Select the Save softkey.

8.Select the Exit softkey to display the previous menu, or press the PHONE/EXIT () button.

To forward calls to an external number

1.Select the CFwd softkey.

2.Select All Calls or After 3 Rings.

3.Select the Chg softkey.

4.Select Dialed # or press the indicated dialpad key.

5.Enter the number to which calls will be forwarded. If the call will be forwarded to a PSTN number or to a SIP network number, include the prefix.

6.Select the Next softkey.

7.Select the Save softkey.

8.Select the Exit softkey to display the previous menu, or press the PHONE/EXIT () button.

To disable call forwarding

1.Select the CFwd softkey.

2.Select All Calls or After 3 Rings.

3.Select the Off softkey.

4.Select the Exit softkey to display the previous menu, or press the PHONE/EXIT () button.

To change the number of rings before forwarding

1.Select the CFwd softkey.

2.Select After 3 Rings on the Call Forwarding menu.

3.Select the Chg softkey.

4.Select the - or + softkey to decrease or increase the number of rings. The current number of rings is displayed at the top of the display.

5.Perform one of the following actions:

Press 1 on the dialpad to redirect calls to voicemail, and then select the Save softkey.

20 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide

May 2007

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Contents Avaya one-X Quick Edition Software License Contents Contents Accessing Telephone Applications and Options Default Function Softkey Label SW IP Do not disturbCustomizing Your Quick Edition IP Telephone Introducing Your TelephoneTo disable a softkey To reset softkeys to factory defaultsProgrammable Softkeys To program a softkeyAccessing user options when password protection is enabled Accessing user options when password protection is disabledDisplaying the User Options Menu Telephone Softkey FunctionsSetting Password Options To change your passwordTo set a new password when the old one expires To enable or disable password protectionAdjusting the Volume Viewing and Modifying User PreferencesMuting the Active Microphone Viewing and Changing the User LanguageSetting the Call Waiting Tone Choosing a Personalized Ringer ToneTo change the user language To select a ringer toneSetting the Contrast Level of the Display Telephone AccessoriesTo adjust the contrast level of the display Making and Answering CallsTo make a call from the list of call logs To make a call using a speed dialTo make calls manually To make calls using the corporate or personal directory To make a restricted call using an authorization codeReceiving Calls Making Restricted CallsTo ignore an incoming call To answer an incoming callTo answer or ignore a second incoming call Call Handling Putting a Call on HoldTo put a single call on hold To retrieve a held callTransferring Calls Parking and Retrieving CallsTo transfer a call and speak to the receiving party To transfer a call without speaking to the receiving partyTo retrieve a parked call from any other telephone Conference Calls Call Forwarding To forward all calls to voicemailTo forward unanswered calls to voicemail To forward calls to a directory numberTo change the number of rings before forwarding To disable call forwardingTo forward calls to an external number To specify a redirect number To enable or disable zero redirectZero-Redirect To edit a Call Log number before you dial the number Using Call LogsTo view call log entries To delete a single entry Using Voice MailTo clear lists, all call logs, and/or reset the counter User Keypad Shortcuts KeyFunctionMain Menu Personal OptionsCaller Keypad Shortcuts Key FunctionRetrieving Voicemail Messages To monitor incoming voicemail messages To access your voicemail using any telephoneTo play a voicemail message To record a personalized greeting Recording and Managing Personalized Voicemail GreetingsTo record your name To delete a personalized greeting Using Directories Corporate and Personal DirectoriesTo view corporate and personal directory entries To change your name in the Corporate directoryAdding an Entry to Your Personal Directory To add an entry manuallyTo copy an entry from the corporate directory Typing with the keypad Key ActionTo copy an entry from the call log To copy an entry from a voicemail recordTo edit an entry in your personal directory Select My Personal Dir on the Copy Entry To menuStatus To delete an entry from your personal directoryTo configure your own status information To view the status information for a monitored userTo dial a monitored user Status Icon List MeaningTo enable or disable DND Do Not DisturbTo change or remove your set status information To monitor subscribed users on your home screenTo broadcast an announcement to a paging zone PagingSpeed Dial Select Speed Dial on the Copy Entry To menu To view your speed dial listTo add a speed dial entry manually To edit a speed dial entry To delete a speed dial entryRegistration Information for Optional Features To configure forwarding of email to voicemailEmail Forwarding of Voicemail On the User Options menu, click Voice MailSelect Enable Notification Playing an Audio File AttachmentWeb-based System Administration Teleworker ApplicationPage Telephone Options Telephone User Option Menu Telephone OptionsTelephone Options Main Menu Telephone Options Web Interface Menu SmtpSystem Options System Options Telephone MenuSystem Options Web Interface Menu Gateway DetailsCDR Page Index Paging Password menu items

3.1.0 specifications

Avaya 3.1.0 is a sophisticated telecommunications platform designed to enhance business communication and collaboration through advanced features and technologies. This version builds on the legacy of previous iterations, incorporating cutting-edge capabilities that address the evolving needs of modern enterprises.

One of the standout features of Avaya 3.1.0 is its robust unified communications (UC) functionality. This integration allows users to connect via voice, video, messaging, and conferencing through a single platform, promoting seamless interaction among employees and stakeholders. By unifying various communication tools, Avaya improves productivity and ensures that teams remain connected, regardless of their physical location.

Another key characteristic of Avaya 3.1.0 is its support for cloud-based services. Organizations can take advantage of hybrid deployments, combining on-premises infrastructure with cloud capabilities. This flexibility enhances scalability, allowing businesses to adjust their communication solutions as they grow or adapt to changing market demands. The cloud integration also simplifies maintenance and updates, enabling organizations to stay current with the latest features without extensive downtime.

Avaya 3.1.0 introduces advanced analytics and reporting tools. These features provide users with valuable insights into communication patterns and performance metrics. By leveraging data analytics, businesses can identify trends, optimize resource allocation, and improve customer service. The ability to analyze interactions helps organizations to enhance the overall user experience and refine their communication strategies.

The platform also emphasizes security, incorporating several layers of protection to safeguard communications. End-to-end encryption, secure authentication protocols, and frequent security updates are crucial components that ensure data integrity and confidentiality. This focus on security is particularly vital in industries where sensitive information is exchanged.

One of the technological cornerstones of Avaya 3.1.0 is its compatibility with various devices, including smartphones, tablets, laptops, and traditional desk phones. This device-agnostic approach ensures that users can access the platform regardless of their hardware, promoting greater flexibility in communication.

Lastly, Avaya 3.1.0 is built with user-friendliness in mind. The intuitive interface simplifies navigation, enabling users to quickly access features and tools. This ease of use facilitates quick adoption among employees, reducing the learning curve associated with new technology.

In conclusion, Avaya 3.1.0 stands out as a versatile telecommunications solution, offering unified communications, cloud integration, advanced analytics, robust security, device compatibility, and user-friendly design. These features make it a powerful choice for organizations seeking to enhance their communication and collaboration capabilities in today’s fast-paced business environment.