BT BT Diverse 5450 manual Help, Try these solutions to the most common problems

Page 84

BT Diverse 5450 ~ 6th Edition ~ 29th August ’03 ~ 5199

Help

HELP

Try these solutions to the most common problems.

Problem

Possible cause

Solution

Handset not registering.

The base is not powered.

Make sure that the power supply

 

There are no batteries in the

is plugged in at the base and

 

handset.

switched on. Make sure that the

 

 

rechargeable batteries (included)

 

 

are fitted in the handset correctly.

 

 

Switch the handset off and then

 

 

back on again, place the handset

 

 

on to the base again and leave

 

 

for approx. 1 minute to try

 

 

registering again.

 

 

If this is still unsuccessful, then try a

 

 

manual registration (see page 77).

 

 

 

You have forgotten your base

You have changed the PIN.

Try entering the default PIN (0000).

station PIN number.

 

If you have changed the PIN and

 

 

cannot remember the number you

 

 

will need to contact the BT Diverse

 

 

Helpline on 08457 908070.

 

 

 

No display.

The handset is switched off.

Hold down RED PHONE for

 

 

1 second.

 

The batteries may be flat.

Charge or replace the batteries.

 

 

 

Nothing happens when you press

Keyguard may be switched on.

Hold down the # button for

any button.

 

1 or 2 seconds.

 

 

 

No connection between handset

Are you out of range of the base

Move closer to the base station.

and base station.

station.

 

 

Handset is not registered.

Register the handset.

 

Base station is not switched on.

Check the mains power is connected

 

 

correctly.

 

 

 

Handset on the base does not

Is another handset using the line

Maximum charging power is only

charge.

for a long time?

possible when no calls are being made.

 

Is the handset placed on the base

Make sure that the handset is placed

 

properly?

on the base or in the charger correctly.

 

 

You will hear a confirmation tone.

 

Are the batteries in correctly?

Check that you have put the batteries

 

 

in the right way, you will hear a

 

 

confirmation tone.

 

 

 

BT Diverse Helpline – 08457 908 070

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Contents User Guide Page At a glance INTBT Diverse 5450 ~ 6th Edition ~ 29th August ’03 ~ Base Safety information Setting up Using the telephone This guide65Helpline 69 08457 908Main Menu SMSSettings Auto Answer Language Directory and Extra directory menus Message menusQuick guide to handset OFF/ONQuick guide to handset display icons Introduction Unpacking your BT DiverseFor your records Safety information Safety informationCleaning GeneralSetting up Plug the power supply unit into the wall socketPlan the location Connect the base stationInsert the batteries To register the handsetRegistering and charging the handset Battery level icons Battery performanceIf the icons on the display Flash continuously Out of range?Setting the date and time Time Mode12hr or 24hr clock Using the telephone Control buttonDisplay buttons To switch the handset power on and off Audio SettingsMaking and ending calls To make an external callTo adjust the handsfree volume whilst in handsfree mode HandsfreeTo end a call To receive an external callTo switch to handsfree during a call SecrecyPaging and internal calls To answer a call in handsfreeTo transfer an external call between handsets During an external callTo switch the Listening In function on/off Three-way conversationTo answer a waiting call during an internal call Using the main directory and extra directory To store an entry in the main directoryEntering names To enter their birthdayCharacter map To dial a name and number Main directoryTo view entries in the main directory To edit entriesBirthday alert signal To add a birthday alert to an entryTo stop a birthday alert To delete an entry from the main directoryExtra directory To delete the entire main directoryTo store an entry Extra directory To dial from Extra directoryTo delete the entire Extra directory To mark a directory/Extra directory entry as a VIPCopying numbers To copy a number from an SMS text message to the directoryOptions list DirectoryTo copy an SMS sender’s phone number Redial To copy and change a directory entryTo dial a number in the redial list To edit a number in the redial listTo delete a number in the redial list Automatic redialTo copy a number into the directory To call a number using Voice dialling Voice diallingTo record a name for Voice dialling Changing a Voice dialling nameTo assign or change a user name To play your Voice dialling recordingTo switch the caller announcement on/off Announcing the callerTo delete a Voice dialling name Voice Prompt DeletedTo access available memory Available memoryCaller Display and other BT Calling Features Calls listSMS Notification Calls list screenMissed Calls or All Calls Type of Calls listSMS text messaging Answering machineCall Waiting To view, call or delete numbers in the Calls listOther BT Calling Features During a call when you hear the Call Waiting beepsOptions before you make a call To switch Call Waiting on/off Ring Back OffTo set Call Divert All calls, No answer or When busy Phone NumberOff Additional features To set one-touch access to your messagesAnswering Machine Voice Mail If Network Mailbox is selectedTo call your Network Voice mailbox 7000P1234#P000000#Entire number should look like this Handset settings Alarm clockTo use the alarm clock To set the date and timeTo switch the alarm off To prevent the alarm from ringingAppointments To set an appointment reminder callTo receive the appointment alarm To cancel an appointment reminder callScroll Down to Missed Dates To switch keypad guard on/off To change the handsfree/ earpiece volumeTo change the ringer melody and volume Ringer SettingsYou can choose different settings for Set melody and volumeTo switch all ringer tones off To switch the current ring offShortcut buttons Shows All ringer tones offTo switch the first ringer To adjust the ringer qualityTone off To change the display languageTo switch auto talk on or off To switch off your handset’s beeps and tonesSet Settings You can switch off and onTo reset a handset Scroll Down to Reset HandsetBase station settings Call barringTo change the System PIN To set call barringTo set and change an emergency contact number Add. Emerg. NoTo reset the base To view and dial an emergency numberTo change the base station name To set repeater mode Scroll Down to Add FeaturesRepeater Mode Change repeater setting?Mailboxes Outgoing messagesAnswer and Record Record outgoing messages To record your own outgoing messageIf you cancel while recording To hear your outgoing messageAvailable Set Answer Mode To select the outgoingMessage your callers will HearSet Ans. Mode Answer Mode TimeTo delete your outgoing message Delete AnnounceCall screening To screen a callTo interrupt a message Quick access button setting Answer delayTo change the answer delay setting Ring DelaySetting the message length Recording quality To adjust the message lengthTo adjust the recording quality Message SetAnswering Machine New message indicator Playing messagesShows, e.g. Answering Mach +04 or Mailbox 1, 2 or To play the message after next To delete the current messageTo delete all messages To mark a message as newUsing Mailboxes To set up to 3 mailboxesTo change the number of mailboxes MailboxesVoice commands To record voice commandsTo switch voice commands on/off To use voice commands during playback To change a User nameDuring playback To record a memo Record MemoMailbox Press OKTo switch the answering machine on and off When you switch the answering machine OnWhen you switch the answering machine Off Answering MachineTo play back messages If you have set mailboxesRemote access To switch on your answering machine from another phoneTo start using voice commands If you are using the machine’s mailboxesUsing additional handsets and bases Registering additional handsetsWhen the handset is in registration mode, you will need to Register HandsetOn the handset to be registered To make internal calls or page handsets, seeUsing a handset as a room monitor To switch the room monitor onTo de-register a handset De-reg H/set. NoScroll Down to Add. Features Room MonitorEither To switch off the room monitor Scroll Down to H/set SettingsWalk and talk To select best baseTo switch Walk and Talk on/off To set a Walk and Talk handset to room monitor modeScroll Down to Walk and Talk Scroll Down to Room MonitorTry these solutions to the most common problems HelpHandset, see Guarantee BT Accessories and replacement itemsGeneral information Switchboard compatibility To set the dialling modeAdd. Features Technical informationTo switch temporarily from pulse to tone dialling To set the recall flash timeTone Dialling During your callAccess Code To set a prefix for getting an outside lineTo set a pause before dialling To change the duration of the dialling pause To set a pause after pressing RecallIf you need to change this Index PIN Index 0682
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