AT&T CL84309, CL84209, CL84109 user manual Both you and your caller’s telephone companies must

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Appendix D

Troubleshooting

	•	Both you and your caller’s telephone companies must
		use caller ID compatible equipment.
	•	If you subscribe to high-speed Internet service (digital
		subscriber line - DSL) through your telephone lines, you
		must install a DSL filter between the telephone base
		and the telephone wall jack. The filter prevents noise
		and caller ID problems resulting from DSL interference.
		Please contact your DSL service provider for more
		information about DSL filters.

An envelope	•	Your telephone has voicemail indication that is separate
icon		from the built-in answering system. If	appears on
shows on the		the display or the VOICEMAIL light flashes, then your
display or the		telephone has received a signal from your telephone
VOICEMAIL		service provider that you have a voicemail message
light is flashing
		waiting for you to retrieve from your telephone service
and I don’t
		provider. Contact your telephone service provider for
know why.
		more information on how to access your voicemail.


I cannot	•	Your telephone has both a built-in answering system
retrieve		and voicemail indication. They are independent features
voicemail		and each alerts you to new messages differently
messages.		(page 55). If you subscribe to voicemail service from
		your telephone service provider (charges may apply),
		contact your telephone service provider for more
		information on how to access your voicemail.

System does not receive caller ID when on a call.

•Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features works only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

The answering system is recording incomplete messages.

•If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes.

•If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call.

•If the system’s memory becomes full during a message, the system stops recording and disconnects the call.

•If the caller’s voice is very soft, the system may stop recording and disconnects the call.

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Contents User’s manual Congratulations Parts checklist User’s manual Appendix a Appendix G Quick reference guide handset QCID/-VOLUMEMenu Using menusINTERCOM/HANDSET Locator While phone is idle Quick reference guide telephone baseUSE VoicemailAvoid placing the telephone base too close to InstallationBase Check AC Power Backup batteries installation and useTelephone base installation Important Information Charger installationBattery indicators Battery status Action Battery installation & chargingBattery StepCharge light Step Canada, dial 1 866Desktop to wall-mount installation Installation optionsInstallation options Wall-mount to desktop installation Installation options Handset settings Menu settingsRinger volume MENU/SELECT Ringer toneKey tone LCD LanguageSet date/time Voicemail visual message waiting indicator NEW VoicemailClear voicemail indication Home area code Answer on/off Answering system settings handset onlyOutgoing announcement To play your current outgoing announcementTo record a new outgoing announcement To delete your outgoing announcement Number of ringsToll Saver Message alert tone Remote access codeRinger Volume Telephone base settingsRinger Tone KEY Tone SET DATE/TIME CLR Voicemail Voicemail light on the telephone base flashes Icon Home Area Code Directory Making, answering, and ending calls Telephone operation Handset operation Last number redial Using a cordless handsetREDIAL/PAUSE then qCID or DIRp, or press REDIAL/PAUSE Press OFF/CLEAR to exit. To redial a numberOptions while on calls To access the caller ID history call log while on a call To access the directory while on a callTo access the last number redial while on a call Chain dialingHandset locator Multiple handset usePHONE/FLASH Join a call in progressIntercom Handset X is CallingIntercom OFF/CLEAR Answer an incoming call during an intercom callUsing a cordless handset 1. During a call, press INT Call transfer using intercomCall transfer using intercom Shared directory About the directoryCapacity Exiting the directoryTo create a new directory entry Using a cordless handset Create directory entriesREDIAL/ Pause then qCID or DIR p , or Press MENU/SELECT to store your new directory entry. Directory Call LOG Enter Name Robert Brown Review directory To review directory entries Using a cordless handsetTo search by name Search directoryDisplay dial To dial, delete or edit entriesTo delete an entry To edit an entryName Information about caller ID with call waiting About caller IDHow the caller ID history call log works Caller ID historyHandset screen display Screen display of the telephone baseMissed new calls indicator Caller ID operationMemory match Make a call log entry ready to dial To review the caller ID history Using a cordless handsetDelete entries Using a cordless handset Dial a call log entry Using a cordless handsetAlready Saved Caller ID operation On-screen message Reason Reasons for missing caller ID informationAnswering system and voicemail About the answering systemMessage capacity Turn the answering system on or off at the telephone baseNew message indication Voice promptsCall screening at the telephone base Call interceptTo listen to messages at the telephone base Message playbackTo listen to messages on a cordless handset Press MENU/SELECT to select Play MsgsMSGS? Recording & playing memos To record a memoTo play back a memo Message counter displays Base message counter displaysRemote commands Remote accessRemote access NEW Alert tones and lightsScreen display messages Handset and telephone base display screen messagesNo SIGNAL, Call Expansion handset Press and hold INTERCOM/HANDSET Locator on To register a handset to your telephone baseDeregistering a handset Troubleshooting LOC 4 SEC on Press HndstTo Battery installation & charging in this user’s manual ConnectingTroubleshooting Troubleshooting If you plug your phone in with a modem or surge Both you and your caller’s telephone companies must Day not set Troubleshooting Cleaning your telephone MaintenanceTaking care of your telephone Avoid waterSafety information Important safety informationEspecially about cordless telephones Precautions for users of implanted cardiac pacemakersPacemaker patients Especially about telephone answering systemsIndustry Canada FCC part 68 and ActaFCC part Limited warranty What does this limited warranty cover?How long is the limited warranty period? Other limitations How do you get warranty service?Dect 6.0 digital technology Technical specificationsTelephone operating range Redefining long range coverage and clarityIndex Index Action Remote command Remote access wallet card