Motorola 2000X quick start Messaging, Why don’t I receive messages?

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After deleting messages, you must empty the Trashcan to free the memory for use (see “To empty the Trashcan” on page 43).

Messaging

Why don’t I receive messages?

Situations that will prevent you from receiving messages include:

Your pager’s radio mode may be set to Off. From the Home screen, the status line will display “Storing Messages”. Reset your transmission mode to Send/Receive or Receive Only. For information on resetting you transmission mode, see “To set the transmission mode” on page 20.

Your pager might be out of range of the nearest transmitter. Check the icon in the lower right corner of the Home screen. If you are out of range, your messages will be transmitted when you are back within transmission range.

Why does the Home screen status line read “Basic Service” when the radio mode is set to Send/Receive?

If you have just inserted a new battery or just disconnected the pager from your PC, it can take a few minutes before you have “Full Service” access. Your pager reregisters with the service provider after any suspension in service. Also, if you are on the perimeter of the transmission range, you might only have message reception capabilities.

Why does the Home screen status line read “Storing Messages”?

When your pager loses access to your service provider’s paging network, your messages are stored by the paging network until your pager is ready to receive the messages. Reasons why your pager might be unable to receive messages include:

You have manually turned off transmission to your pager. This occurs by setting the transmission mode to Off (see “To set the transmission mode” on page 20), or by turning off the pager (see “To turn off your pager” on page 18).

78 PageWriterTM 2000X User’s Manual

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Contents Inside ❶ Installing the Battery ❸ Charging the Battery PageWriterTM User’s Manual Page Motorola License Agreement Page Contents Index Welcome Bold Text Using This ManualConventions On the PageWriter 2000X Smart PagerOn the PC Additional InformationFinding Help Paging Service Instructions Getting StartedWhat’s in the Box? How Your PageWriter 2000X Works FlipHome Screen PageWriterTM 2000X User’s Manual How Your PageWriter 2000X Works Standard Control Keys KeyboardText Field Button Field Cursor Alt-mode Functions Alt FunctionsShift-mode Functions Battery and ChargerTo remove the battery for charging To recharge the battery outside of the pager To recharge the battery without removing it from the pager To replace the batteryTransformer Two-pronged Plug Round Connector To connect the docking station to your computer Infrared PortHolster To turn on your pager System SetupTo reset your pager Turning On and Off Your PagerWriterConfiguring Your PageWriter To set the transmission mode To set the date/time Setting the Date and TimeTo change the message text size To turn on/off the audible keyboard clickAssigning Alert Modes To select an alert modeTo select the date format To select the time formatAddresses Assigning Alert TypesTo select an alert type Entering Addresses To add an individualSelect New Individual Entry To add a group Editing AddressesSelect New Group Entry To edit an individual address To change the name of a groupTo change the group’s membership To delete an address Deleting AddressesWrite Writing MessagesTo write a message Importing Messages To import a messageAdding Quick Text Saving Your Message to the Drafts Inbox To add Quick Text to your messageAttaching Message Replies To attach Replies to your messageTo file the draft of a message before transmission Scheduling a Delayed SendTo schedule the transmission of a message Filing a Message DraftReading Incoming Messages ReadEntering a One-Time Address To set a one-time addressSetting a Reminder Message Alarm To read an incoming messageTo read a message from the Message Area screen To send a canned reply To set a reminder message alarmSending Responses To send a custom replyTo save a message to an inbox Forwarding MessagesTo forward a message Filing MessagesManaging the Message Area Deleting MessagesTo delete a message from the Messages list To delete a message from the open Message screenTo create a personal inbox To assign routing rules To rename a personal inboxTo clean up an inbox To assign a cleanup schedule to an inboxTo set the alert type for an inbox To delete a personal inbox To view the messages in an inboxOutbox To cancel outgoing messages in the Outbox To resend messages from the OutboxTo resend a failed message from the Outbox To forward messages from the Outbox To view message informationTo empty the Trashcan To restore a message from the TrashcanCustomize TrashcanTo view owner information Enabling and Disabling Alerts and AlarmsTo view system information To view memory usageTo set up an Internet fax service To enable/disable the unread message alertTo enable/disable LED alarms Setting Up Internet Fax ServiceTo select message text size To use the contrast calibration guideSelect Send Options Customizing Message FeaturesTo turn on/off the key clicks To create a signatureTo set quiet time To create Quick TextTo edit Quick Text Quiet TimeSelect Delete Applications To clean up all inboxesMaintaining Inboxes and Applications To delete applicationsTo set an alarm Setting the Alarm ClockFlex PC Partner Introducing Flex PC PartnerPC Hardware Requirements Flex PC Partner Online Help Installing Flex PC Partner on Your PCTo install Flex PC Partner on your PC PC Software RequirementsConfiguring Flex PC Partner To configure Flex PC PartnerFlex PC Partner and click Flex PC Partner To open the Flex PC Partner Shell Using the PC Partner ShellTransferring Address Book Information To open a Flex PC Partner partlet from the ShellTo determine a partlets version Managing Your Address BookPageWriterTM 2000X User’s Manual Flex PC Partner Managing Address Book Files To create an Address Book file on your PCTo save an open Address Book file on your PC To save an open Address Book file under a new name To open an Address Book file on your PCTo merge two Address Book files on your PC To import Address Books from other PC-based applications To delete an Address Book file from your PCManaging Addresses of Individuals To add an individual to the Address Book on your PC Managing Addresses of Groups To delete an individual from the Address Book on your PCTo add addresses to a group in the Address Book on your PC To add a group to the Address Book on your PCTo delete a group from the Address Book on your PC To set up a Flex PC Partner printer Printing Address Book InformationTo preview your printed Address Book information Double-click Message Manager To print your Address Book informationManaging Your Messages To transfer messages from your pager to your PCTo read messages previously stored on your PC To print messagesTo copy text from a message to another PC application Double-click Application Manager Installing and Removing ApplicationsTo install a new application on your pager To save messages to your PCBacking-up and Restoring Information To copy data from your pager to your PC for backupDouble-click Backup Utility To remove an application from your pagerTo restore data to your pager from your PC Double-click Restore UtilityChecking Memory Usage on Your PageWriter To check memory usage on your pager Uninstalling Flex PC PartnerFlex PC Partner and click Uninstall Partner Memory Management SystemPageWriterTM 2000X User’s Manual Battery Safety Proper Care and CleaningGeneral Safety Instructions Pager Transmitter SafetyAgency Approvals Battery Charger SafetyPatent Information PageWriter 2000X SpecificationsWhy won’t my pager power up? Commonly Asked QuestionsMy screen is too dark or too light. How do I change it? My pager is acting funny. What’s wrong? Why don’t I receive messages? Why does the Home screen status line read Storing Messages?Messaging Why don’t I get alerted for incoming messages? Why do I keep getting reminder alerts?Why does my pager keep alerting me to the same message? Why are my incoming messages placed in the wrong inbox? Why does the sending of my messages fail?Why are messages disappearing from my inboxes? Charger’s LED doesn’t light. What should I do? Flex PC Partner What caused my application installation to fail? Index Index PageWriterTM 2000X User’s Manual MPSHELL.EXE PageWriterTM 2000X User’s Manual Index ONE 1 Year Standard Limited Warranty Provisions U.S.A. only
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