Motorola 2000X quick start Why don’t I get alerted for incoming messages?

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The pager may be in Low Memory status. To prevent lost incoming messages, transmission is turned off. Delete old messages from inboxes, then empty the Trashcan to increase the available memory. For more information, see “Deleting Messages” on page 36, “To empty the Trashcan” on page 43, and Low RAM on page xx).

The battery might be too low to support two-way transmission. Replace or recharge the battery.

Why don’t I get alerted for incoming messages?

Your pager alerts might be set to silent. Alerts can be silenced in two ways:

From the menu wheel, check to see if the pager is set to Silent mode. If so, change the mode to Loud, Soft, or Vibrate. For more information, see “To select an alert mode” on page 22.

Check the alert setting for each of your inboxes. If they are set to silent, reset the alerts. For more information, see “To select an alert type” on page 23.

￿If you are actively using the pager’s keyboard when receiving a message, your keystrokes can cancel a message’s alert before you hear or feel the alert.

Why do I keep getting reminder alerts?

Reminder alerts notify you of unread messages waiting in your inbox. Check each of your inboxes (Main, Information Service, Personal) for unread messages. Read the messages or disable the unread message alert. For more information, see “To enable/disable the unread message alert” on page 45.

Why does my pager keep alerting me to the same message?

Your PageWriter 2000X smart pager sometimes receives garbled messages from the paging service provider. If you have read a garbled message and checked the Alert for improved msg? box, your pager will update the message when a less garbled version is received from the paging service provider. Your pager then alerts you to the change. If the updated version also contains garbled text, your pager will accept additional updates and notify you of each change.

Commonly Asked Questions 79

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Contents Inside ❶ Installing the Battery ❸ Charging the Battery PageWriterTM User’s Manual Page Motorola License Agreement Page Contents Index Welcome Using This Manual ConventionsOn the PageWriter 2000X Smart Pager Bold TextAdditional Information On the PCFinding Help Getting Started Paging Service InstructionsWhat’s in the Box? Flip How Your PageWriter 2000X WorksHome Screen PageWriterTM 2000X User’s Manual How Your PageWriter 2000X Works Keyboard Standard Control KeysText Field Button Field Cursor Alt Functions Alt-mode FunctionsBattery and Charger Shift-mode FunctionsTo remove the battery for charging To recharge the battery outside of the pager To replace the battery To recharge the battery without removing it from the pagerTransformer Two-pronged Plug Round Connector Infrared Port To connect the docking station to your computerHolster System Setup To reset your pagerTurning On and Off Your PagerWriter To turn on your pagerConfiguring Your PageWriter To set the transmission mode Setting the Date and Time To change the message text sizeTo turn on/off the audible keyboard click To set the date/timeTo select an alert mode To select the date formatTo select the time format Assigning Alert ModesAssigning Alert Types AddressesTo select an alert type To add an individual Entering AddressesSelect New Individual Entry Editing Addresses To add a groupSelect New Group Entry To change the name of a group To edit an individual addressTo change the group’s membership Deleting Addresses To delete an addressWriting Messages WriteTo write a message To import a message Importing MessagesAdding Quick Text To add Quick Text to your message Attaching Message RepliesTo attach Replies to your message Saving Your Message to the Drafts InboxScheduling a Delayed Send To schedule the transmission of a messageFiling a Message Draft To file the draft of a message before transmissionRead Entering a One-Time AddressTo set a one-time address Reading Incoming MessagesTo read an incoming message Setting a Reminder Message AlarmTo read a message from the Message Area screen To set a reminder message alarm Sending ResponsesTo send a custom reply To send a canned replyForwarding Messages To forward a messageFiling Messages To save a message to an inboxDeleting Messages To delete a message from the Messages listTo delete a message from the open Message screen Managing the Message AreaTo create a personal inbox To rename a personal inbox To assign routing rulesTo assign a cleanup schedule to an inbox To clean up an inboxTo set the alert type for an inbox To view the messages in an inbox To delete a personal inboxOutbox To resend messages from the Outbox To cancel outgoing messages in the OutboxTo resend a failed message from the Outbox To view message information To forward messages from the OutboxTo restore a message from the Trashcan CustomizeTrashcan To empty the TrashcanEnabling and Disabling Alerts and Alarms To view system informationTo view memory usage To view owner informationTo enable/disable the unread message alert To enable/disable LED alarmsSetting Up Internet Fax Service To set up an Internet fax serviceTo use the contrast calibration guide To select message text sizeCustomizing Message Features To turn on/off the key clicksTo create a signature Select Send OptionsTo create Quick Text To edit Quick TextQuiet Time To set quiet timeTo clean up all inboxes Maintaining Inboxes and ApplicationsTo delete applications Select Delete ApplicationsSetting the Alarm Clock To set an alarmIntroducing Flex PC Partner Flex PC PartnerPC Hardware Requirements Installing Flex PC Partner on Your PC To install Flex PC Partner on your PCPC Software Requirements Flex PC Partner Online HelpTo configure Flex PC Partner Configuring Flex PC PartnerFlex PC Partner and click Flex PC Partner Using the PC Partner Shell To open the Flex PC Partner ShellTo open a Flex PC Partner partlet from the Shell To determine a partlets versionManaging Your Address Book Transferring Address Book InformationPageWriterTM 2000X User’s Manual Flex PC Partner To create an Address Book file on your PC Managing Address Book FilesTo save an open Address Book file on your PC To open an Address Book file on your PC To save an open Address Book file under a new nameTo merge two Address Book files on your PC To delete an Address Book file from your PC To import Address Books from other PC-based applicationsManaging Addresses of Individuals To add an individual to the Address Book on your PC To delete an individual from the Address Book on your PC Managing Addresses of GroupsTo add a group to the Address Book on your PC To add addresses to a group in the Address Book on your PCTo delete a group from the Address Book on your PC Printing Address Book Information To set up a Flex PC Partner printerTo preview your printed Address Book information To print your Address Book information Managing Your MessagesTo transfer messages from your pager to your PC Double-click Message ManagerTo print messages To read messages previously stored on your PCTo copy text from a message to another PC application Installing and Removing Applications To install a new application on your pagerTo save messages to your PC Double-click Application ManagerTo copy data from your pager to your PC for backup Double-click Backup UtilityTo remove an application from your pager Backing-up and Restoring InformationDouble-click Restore Utility To restore data to your pager from your PCChecking Memory Usage on Your PageWriter Uninstalling Flex PC Partner Flex PC Partner and click Uninstall PartnerMemory Management System To check memory usage on your pagerPageWriterTM 2000X User’s Manual Proper Care and Cleaning General Safety InstructionsPager Transmitter Safety Battery SafetyBattery Charger Safety Agency ApprovalsPageWriter 2000X Specifications Patent InformationCommonly Asked Questions Why won’t my pager power up?My screen is too dark or too light. How do I change it? My pager is acting funny. What’s wrong? Why does the Home screen status line read Storing Messages? Why don’t I receive messages?Messaging Why do I keep getting reminder alerts? Why don’t I get alerted for incoming messages?Why does my pager keep alerting me to the same message? Why does the sending of my messages fail? Why are my incoming messages placed in the wrong inbox?Why are messages disappearing from my inboxes? Charger’s LED doesn’t light. What should I do? Flex PC Partner What caused my application installation to fail? Index Index PageWriterTM 2000X User’s Manual MPSHELL.EXE PageWriterTM 2000X User’s Manual Index ONE 1 Year Standard Limited Warranty Provisions U.S.A. only
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