Contents
IP 5000 Phone
Disclaimer
Trademarks
Limitation of Liability
Customer Feedback
Contents
Polycom SoundStation IP 5000 Phone User Guide
Polycom SoundStation IP 5000 Phone User Guide
Polycom SoundStation IP 5000 Phone User Guide
Before You Use Your Phone
Changes to This Guide
Using the Keypad
Display Screen
Phone Status Indicators
Icon Line or Call State Description
If you want to Then do this
Navigating Menus and Calls
URL
Entering Data and Enabling Items
To access the Web Configuration Utility for your phone
Answering Calls
Calling and Answering
Press or the Answer soft key
Placing Calls
To view this call list Press this arrow key
Calling by Entering an IP Address or URL
Use the speed dial feature for fast, automated dialing
Press , and then select Features Corporate Directory
Ending Calls
While Your Phone Rings
Forwarding Calls While Your Phone Rings
Rejecting Calls While Your Phone Rings
Holding and Resuming Calls
During Calls
Transferring Calls
Hosting Conference Calls
Holding and Resuming Conferences
Forwarding Calls
Changing the Way Calls are Answered
Rejecting Calls from a Contact
Diverting Calls from a Contact to Another Party
Temporarily Refusing All Calls Do Not Disturb
Using Instant Messaging
Using Voice Mail
Press , and then select Features Messages Message Center
Managing Instant Messages
Press , and then select Features Messages Instant Messages
Sending Instant Messages
Viewing Call Lists
Working with Call Lists
Clearing Call List Entries
Editing Call List Entries
Working with Contact Directory
Searching Contact Directory
Updating Contact Directory
Using Buddy Lists on
To add a Contact Directory entry from a call list
Searching Corporate Directory
Working with Corporate Directory
Saving Corporate Directory Search Results
Updating Presence Settings
Using Buddy Lists
Blocking Contacts from Viewing Your Status
Selecting Contacts to Monitor
Integrating with Microsoft Lync Server
Features Presence Watcher List
Select Features Presence Blocked List
Monitoring the Status of Contacts in Your Buddy List
Press , and then select Features Presence Buddy Status
Watcher List
Presence Icon Buddy Status
Logging In and Out of a Phone
Accessing Personal Phone Settings with User Profiles
Placing Calls from Phones that are in the Logged Out State
Press , and then select Features User Login Log out
Locking the Phone
Changing Your Login Password
Locking and Unlocking Your Phone
About Your User Password
Calling and Answering from a Locked Phone
Push-to-Talk Mode
Broadcasting Messages Using Push-to-Talk and Group Paging
Sending PTT Broadcasts
Replying to PTT Broadcasts
Ending PTT Broadcasts
Updating Channel Subscriptions
Sending and Receiving Pages
Group Paging Mode
Receiving Pages
Adjusting the Volume of Pages
Allowing Pages to Play During Active Calls
Integrating with Microsoft Lync Server
Press , and then select Settings Basic Login Credentials
Customizing What is Heard
Changing the Ring Tone
Changing the Speaker Volume
Setting Unique Ring Tones for Contacts
Changing the Ringer Volume
Customizing the Phone Display
Press , and then select Settings Basic Preferences Language
Muting the Microphone
Changing the Language
Changing the Time and Date Display
Updating the Backlight
Changing the Screen Contrast
Press , and then select Settings Basic Backlight Timeout
Press , and then select Settings Basic Backlight Intensity
Select Backlight Idle Intensity
Select Maximum Intensity
Power and Startup
Troubleshooting
Symptom Problem Corrective Action
Network Ethernet. From
Functioning on
Controls
Calling
Access to Screens and Systems
Audio
Displays
Overall Functioning
Basic Restart Phone
Investigating Phone Warnings
Testing Phone Hardware
Polycom SoundStation IP 5000 Phone User Guide
Governing Law
Service Agreements
Limitations of Liability
Warranty Exclusive
Polycom Limited Warranty and Limitation Liability
Exclusions
Installation Instructions
Safety and Compliance Part 15 FCC Rules
Class B Digital Device or Peripheral
Modifications
Safety and Compliance CE Mark R & TTE Directive EU only
New Zealand Telepermit
Safety and Compliance
Australia Warning
Restriction of Hazardous Substances RoHS
Polycom Take Back Operating Ambient Conditions
End-User License Agreement for Polycom Software
Support Services
Limitation of Liability
Israel Office
Corporate Headquarters
Netherlands Office