Polycom 5000 Integrating with Microsoft Lync Server, Allowing Pages to Play During Active Calls

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Polycom® SoundStation® IP 5000 Phone User Guide

4.Press to save your changes.

Allowing Pages to Play During Active Calls

The Accept While Busy option allows pages to come in as active calls (if enabled) or held calls (if disabled).

If enabled, a page will interrupt telephone calls and you’ll be able to hear the audio of both the telephone call and the page. The party on the other end of the telephone call cannot hear the page unless that party has also enabled Accept While Busy. If disabled, pages are placed on hold during an active call. To hear the page, scroll to the page, and then press the Accept soft key.

To allow or disallow pages to play during an active call:

1.Press , and then select Settings > Basic > Preferences > Paging/PTT Configuration > Group Paging.

2.From the Group Paging Configuration screen, scroll to Accept While Busy, and then enable or disable the setting.

The default setting is Disabled. When enabled, your phone will accept and play pages while you’re in an active call. When disabled, your phone won’t play pages while you’re in a call, but will hold them instead.

3.Press to save your change.

Integrating with Microsoft Lync Server

Your system administrator can configure your phone to work with Microsoft Lync Server and communicate with others using Microsoft Lync. From your phone, you can invite, join, control, and monitor local multipoint audio conferences. For more information on integrating with Microsoft Lync Server, see your system administrator, or refer to Using Polycom Phones in a Microsoft Lync 2010 Environment, available by navigating to your phone’s Support page from the SoundStation IP Support page.

If your phone is set up to integrate with Microsoft Lync, your system administrator has assigned you login credentials—a domain, user name, and password—that your phone requires to access the feature.

If there is a problem with your login credentials, you won’t be able to access the feature on your phone. When your phone has incorrect login credentials, the message Login credentials failed displays on the screen. You must re-submit your login credentials.

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Contents IP 5000 Phone Limitation of Liability TrademarksDisclaimer Customer FeedbackContents Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Changes to This Guide Before You Use Your PhoneUsing the Keypad Display Screen Phone Status Indicators Icon Line or Call State Description Navigating Menus and Calls If you want to Then do thisEntering Data and Enabling Items URLTo access the Web Configuration Utility for your phone Calling and Answering Answering CallsPlacing Calls Press or the Answer soft keyCalling by Entering an IP Address or URL To view this call list Press this arrow keyPress , and then select Features Corporate Directory Use the speed dial feature for fast, automated dialingWhile Your Phone Rings Ending CallsRejecting Calls While Your Phone Rings Forwarding Calls While Your Phone RingsDuring Calls Holding and Resuming CallsTransferring Calls Hosting Conference Calls Holding and Resuming Conferences Changing the Way Calls are Answered Forwarding CallsRejecting Calls from a Contact Temporarily Refusing All Calls Do Not Disturb Diverting Calls from a Contact to Another PartyUsing Voice Mail Using Instant MessagingPress , and then select Features Messages Message Center Press , and then select Features Messages Instant Messages Managing Instant MessagesSending Instant Messages Working with Call Lists Viewing Call ListsClearing Call List Entries Working with Contact Directory Editing Call List EntriesSearching Contact Directory Updating Contact Directory Using Buddy Lists on To add a Contact Directory entry from a call list Working with Corporate Directory Searching Corporate DirectorySaving Corporate Directory Search Results Using Buddy Lists Updating Presence SettingsSelecting Contacts to Monitor Blocking Contacts from Viewing Your StatusIntegrating with Microsoft Lync Server Select Features Presence Blocked List Features Presence Watcher ListWatcher List Press , and then select Features Presence Buddy StatusMonitoring the Status of Contacts in Your Buddy List Presence Icon Buddy StatusAccessing Personal Phone Settings with User Profiles Logging In and Out of a PhonePress , and then select Features User Login Log out Placing Calls from Phones that are in the Logged Out StateChanging Your Login Password Locking the PhoneAbout Your User Password Locking and Unlocking Your PhoneCalling and Answering from a Locked Phone Broadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk ModeSending PTT Broadcasts Replying to PTT Broadcasts Ending PTT Broadcasts Updating Channel Subscriptions Group Paging Mode Sending and Receiving PagesReceiving Pages Adjusting the Volume of Pages Integrating with Microsoft Lync Server Allowing Pages to Play During Active CallsCustomizing What is Heard Press , and then select Settings Basic Login CredentialsChanging the Ring Tone Setting Unique Ring Tones for Contacts Changing the Speaker VolumeChanging the Ringer Volume Muting the Microphone Press , and then select Settings Basic Preferences LanguageCustomizing the Phone Display Changing the LanguageChanging the Time and Date Display Changing the Screen Contrast Updating the BacklightSelect Backlight Idle Intensity Press , and then select Settings Basic Backlight IntensityPress , and then select Settings Basic Backlight Timeout Select Maximum IntensitySymptom Problem Corrective Action TroubleshootingPower and Startup Network Ethernet. FromControls Functioning onAccess to Screens and Systems CallingOverall Functioning DisplaysAudio Basic Restart PhoneTesting Phone Hardware Investigating Phone WarningsPolycom SoundStation IP 5000 Phone User Guide Service Agreements Governing LawLimitations of Liability Polycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Class B Digital Device or Peripheral Safety and Compliance Part 15 FCC RulesInstallation Instructions ModificationsSafety and Compliance CE Mark R & TTE Directive EU only Australia Warning Safety and ComplianceNew Zealand Telepermit Restriction of Hazardous Substances RoHSPolycom Take Back Operating Ambient Conditions End-User License Agreement for Polycom Software Support Services Limitation of Liability Corporate Headquarters Israel OfficeNetherlands Office

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