Polycom 5000 Rejecting Calls While Your Phone Rings, Forwarding Calls While Your Phone Rings

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Polycom® SoundStation® IP 5000 Phone User Guide

Rejecting Calls While Your Phone Rings

When you reject a call, you end the call before the call can connect. Your system administrator determines how rejected calls are handled (for example, rejected calls may go directly to your voice mail system). Calls you reject while your phone rings display in the Received Calls list.

To reject a call:

>>While your phone rings, press the Reject soft key (for private lines) or the Silence soft key (for shared lines).

The call ends before it can connect.

Forwarding Calls While Your Phone Rings

Your company’s settings may override this feature. For more information, contact your system administrator.

Call forwarding isn’t available on shared lines.

While your phone rings, you can choose not to answer the call and forward the call to another party.

To forward an incoming call as your phone rings:

1.While your phone rings, press the Forward soft key.

2.From the Call Forwarding screen, enter the number to forward the incoming call to.

Your phone displays the last number you forwarded calls to. If you previously set a forwarding number and want to enter a new one, press the << soft key to delete the number.

3.Press the Forward soft key.

The incoming call is forwarded to the party you specified. If call forwarding is disabled, future calls will not be forwarded and forwarding remains disabled.

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Contents IP 5000 Phone Trademarks DisclaimerLimitation of Liability Customer FeedbackContents Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Changes to This Guide Before You Use Your PhoneUsing the Keypad Display Screen Phone Status Indicators Icon Line or Call State Description Navigating Menus and Calls If you want to Then do thisEntering Data and Enabling Items URLTo access the Web Configuration Utility for your phone Calling and Answering Answering CallsPlacing Calls Press or the Answer soft keyCalling by Entering an IP Address or URL To view this call list Press this arrow keyPress , and then select Features Corporate Directory Use the speed dial feature for fast, automated dialingWhile Your Phone Rings Ending CallsRejecting Calls While Your Phone Rings Forwarding Calls While Your Phone RingsTransferring Calls During CallsHolding and Resuming Calls Hosting Conference Calls Holding and Resuming Conferences Changing the Way Calls are Answered Forwarding CallsRejecting Calls from a Contact Temporarily Refusing All Calls Do Not Disturb Diverting Calls from a Contact to Another PartyPress , and then select Features Messages Message Center Using Voice MailUsing Instant Messaging Sending Instant Messages Press , and then select Features Messages Instant MessagesManaging Instant Messages Working with Call Lists Viewing Call ListsClearing Call List Entries Searching Contact Directory Working with Contact DirectoryEditing Call List Entries Updating Contact Directory Using Buddy Lists on To add a Contact Directory entry from a call list Working with Corporate Directory Searching Corporate DirectorySaving Corporate Directory Search Results Using Buddy Lists Updating Presence SettingsIntegrating with Microsoft Lync Server Selecting Contacts to MonitorBlocking Contacts from Viewing Your Status Select Features Presence Blocked List Features Presence Watcher ListPress , and then select Features Presence Buddy Status Monitoring the Status of Contacts in Your Buddy ListWatcher List Presence Icon Buddy StatusAccessing Personal Phone Settings with User Profiles Logging In and Out of a PhonePress , and then select Features User Login Log out Placing Calls from Phones that are in the Logged Out StateChanging Your Login Password Locking the PhoneAbout Your User Password Locking and Unlocking Your PhoneCalling and Answering from a Locked Phone Broadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk ModeSending PTT Broadcasts Replying to PTT Broadcasts Ending PTT Broadcasts Updating Channel Subscriptions Group Paging Mode Sending and Receiving PagesReceiving Pages Adjusting the Volume of Pages Integrating with Microsoft Lync Server Allowing Pages to Play During Active CallsChanging the Ring Tone Customizing What is HeardPress , and then select Settings Basic Login Credentials Changing the Ringer Volume Setting Unique Ring Tones for ContactsChanging the Speaker Volume Press , and then select Settings Basic Preferences Language Customizing the Phone DisplayMuting the Microphone Changing the LanguageChanging the Time and Date Display Changing the Screen Contrast Updating the BacklightPress , and then select Settings Basic Backlight Intensity Press , and then select Settings Basic Backlight TimeoutSelect Backlight Idle Intensity Select Maximum IntensityTroubleshooting Power and StartupSymptom Problem Corrective Action Network Ethernet. FromControls Functioning onAccess to Screens and Systems CallingDisplays AudioOverall Functioning Basic Restart PhoneTesting Phone Hardware Investigating Phone WarningsPolycom SoundStation IP 5000 Phone User Guide Limitations of Liability Service AgreementsGoverning Law Exclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Safety and Compliance Part 15 FCC Rules Installation InstructionsClass B Digital Device or Peripheral ModificationsSafety and Compliance CE Mark R & TTE Directive EU only Safety and Compliance New Zealand TelepermitAustralia Warning Restriction of Hazardous Substances RoHSPolycom Take Back Operating Ambient Conditions End-User License Agreement for Polycom Software Support Services Limitation of Liability Netherlands Office Corporate HeadquartersIsrael Office

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