Polycom IP 5000 manual Using the Keypad

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Polycom® SoundStation® IP 5000 Phone User Guide

Since you can customize your phone in many different ways, and your system administrator can enable and disable certain features, the user interface that displays on your phone may differ from the figures that appear in this guide.

Generally, your phone will be deployed with multiple other phones. In this case, your system administrator will configure the phone parameters beforehand, so that after you set up your phone, the phone will be registered and ready to use.

If your phone is not part of a large phone deployment, your phone may not be registered after you set it up. Before you use your phone, you or your system administrator will have to register it.

For detailed information on how to register your phone after you install it, see Registering Standalone SoundPoint IP, SoundStation IP, and Polycom VVX 1500 Phones (Quick Tip 44011), available from the Technical Notifications & Feature Profiles Support Web page.

Using the Keypad

You use the keypad on the phone to handle calls, adjust the volume, redial numbers, navigate screens, enter data, and select options.

Select specific context-sensitive functions that display on the screen above each soft key

Enter special characters (when in uppercase or lowercase mode)

Place, answer, or end calls Redial the last call you placed

Mute the microphone audio from being heard at the far end of the call. Toggle the key to

turn the microphone on or off

Enter special characters. Press once (or twice quickly if in numerical mode) for a dot

Enter special characters and spaces. Press three times quickly (when in uppercase or lowercase mode) for a blank space

Access features, settings, and configuration information; Exit the current screen and return to the idle screen

Scroll through menus and fields (up or down arrow key); Select menu items (right arrow key);

Return to the previous menu (left arrow key);

Enable features (right arrow key);

View speed dial information (up arrow key), received calls (left arrow key), missed calls (down arrow key), and placed calls (right arrow key)

Select menu items; Enable or disable menu items

Increase or decrease the sound of the speaker and ringer

Enter numbers, letters, spaces, and special characters; Select menu items.

Enter special characters. Press once (or twice quickly if in numerical mode) for @

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Contents IP 5000 Phone Trademarks DisclaimerLimitation of Liability Customer FeedbackContents Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Changes to This Guide Before You Use Your PhoneUsing the Keypad Display Screen Phone Status Indicators Icon Line or Call State Description Navigating Menus and Calls If you want to Then do thisEntering Data and Enabling Items URLTo access the Web Configuration Utility for your phone Calling and Answering Answering CallsPlacing Calls Press or the Answer soft keyCalling by Entering an IP Address or URL To view this call list Press this arrow keyPress , and then select Features Corporate Directory Use the speed dial feature for fast, automated dialingWhile Your Phone Rings Ending CallsRejecting Calls While Your Phone Rings Forwarding Calls While Your Phone RingsTransferring Calls During CallsHolding and Resuming Calls Hosting Conference Calls Holding and Resuming Conferences Changing the Way Calls are Answered Forwarding CallsRejecting Calls from a Contact Temporarily Refusing All Calls Do Not Disturb Diverting Calls from a Contact to Another PartyPress , and then select Features Messages Message Center Using Voice MailUsing Instant Messaging Sending Instant Messages Press , and then select Features Messages Instant MessagesManaging Instant Messages Working with Call Lists Viewing Call ListsClearing Call List Entries Searching Contact Directory Working with Contact DirectoryEditing Call List Entries Updating Contact Directory Using Buddy Lists on To add a Contact Directory entry from a call list Working with Corporate Directory Searching Corporate DirectorySaving Corporate Directory Search Results Using Buddy Lists Updating Presence SettingsIntegrating with Microsoft Lync Server Selecting Contacts to MonitorBlocking Contacts from Viewing Your Status Select Features Presence Blocked List Features Presence Watcher ListPress , and then select Features Presence Buddy Status Monitoring the Status of Contacts in Your Buddy ListWatcher List Presence Icon Buddy StatusAccessing Personal Phone Settings with User Profiles Logging In and Out of a PhonePress , and then select Features User Login Log out Placing Calls from Phones that are in the Logged Out StateChanging Your Login Password Locking the PhoneAbout Your User Password Locking and Unlocking Your PhoneCalling and Answering from a Locked Phone Broadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk ModeSending PTT Broadcasts Replying to PTT Broadcasts Ending PTT Broadcasts Updating Channel Subscriptions Group Paging Mode Sending and Receiving PagesReceiving Pages Adjusting the Volume of Pages Integrating with Microsoft Lync Server Allowing Pages to Play During Active CallsChanging the Ring Tone Customizing What is HeardPress , and then select Settings Basic Login Credentials Changing the Ringer Volume Setting Unique Ring Tones for ContactsChanging the Speaker Volume Press , and then select Settings Basic Preferences Language Customizing the Phone DisplayMuting the Microphone Changing the LanguageChanging the Time and Date Display Changing the Screen Contrast Updating the BacklightPress , and then select Settings Basic Backlight Intensity Press , and then select Settings Basic Backlight TimeoutSelect Backlight Idle Intensity Select Maximum IntensityTroubleshooting Power and StartupSymptom Problem Corrective Action Network Ethernet. FromControls Functioning onAccess to Screens and Systems CallingDisplays AudioOverall Functioning Basic Restart PhoneTesting Phone Hardware Investigating Phone WarningsPolycom SoundStation IP 5000 Phone User Guide Limitations of Liability Service AgreementsGoverning Law Exclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Safety and Compliance Part 15 FCC Rules Installation InstructionsClass B Digital Device or Peripheral ModificationsSafety and Compliance CE Mark R & TTE Directive EU only Safety and Compliance New Zealand TelepermitAustralia Warning Restriction of Hazardous Substances RoHSPolycom Take Back Operating Ambient Conditions End-User License Agreement for Polycom Software Support Services Limitation of Liability Netherlands Office Corporate HeadquartersIsrael Office
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