Polycom 5000 manual Broadcasting Messages Using Push-to-Talk and Group Paging, Push-to-Talk Mode

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Polycom® SoundStation® IP 5000 Phone User Guide

Broadcasting Messages Using Push-to-Talk and Group Paging

The Group Paging feature enables you to make pages—one-way audio announcements—to users subscribed to a page group. The Push-to-Talk (PTT) feature is a collaborative tool that enables you to exchange broadcasts to users subscribed to a PTT channel, much like a walkie-talkie. Your system administrator can set up both features on your phone.

Your system administrator can define up to 25 Paging Groups for

Group Paging mode or Channels for PTT mode. Your system administrator may assign a label to each group or channel that easily identifies the phones in the group or channel, such as All, HR Dept, Shipping Staff, or Executives. Each group or channel will have one of the following priorities:

•Normal—By default, broadcasts sent to Groups/Channels 1 to 23 are considered Normal broadcasts. If two users begin a broadcast on the same group/channel at the same time, the phone with the lower serial number will continue to transmit while the other phone will enter the receiving state. By default, all phones are configured to receive broadcasts sent to Group/Channel 1.

•Priority—By default, broadcasts sent to Group/Channel 24 are considered Priority broadcasts. A Priority broadcast will interrupt Normal broadcasts or active calls. All phones receive Priority broadcasts unless Do Not Disturb is enabled. Phones play Priority broadcasts at the phone’s current audio level.

•Emergency—By default, broadcasts sent to Group/Channel 25 are considered Emergency broadcasts. An Emergency broadcast will interrupt Normal broadcasts, Priority broadcasts, and active calls and plays out at near maximum volume even if Do Not Disturb is turned on.

Push-to-Talk Mode

Your system administrator can enable your phone to operate in a broadcast mode called Push-to-Talk (PTT). In order to send and receive PTT broadcasts, you have to subscribe to PTT channels.

PTT broadcasts are collaborative: you can transmit messages and listen to replies.

Sending and Receiving PTT Broadcasts

By default, you’re subscribed to Channels 1, 24, and 25. This means that you can send and receive PTT broadcasts on Channels 1, 24, and 25.

When you end a PTT broadcast, the channel remains open and enters a waiting period. This waiting period gives people who received the broadcast a chance to respond. If no one responds within the waiting period, the channel closes.

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Contents IP 5000 Phone Limitation of Liability TrademarksDisclaimer Customer FeedbackContents Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Changes to This Guide Before You Use Your PhoneUsing the Keypad Display Screen Phone Status Indicators Icon Line or Call State Description Navigating Menus and Calls If you want to Then do thisEntering Data and Enabling Items URLTo access the Web Configuration Utility for your phone Calling and Answering Answering CallsPlacing Calls Press or the Answer soft keyCalling by Entering an IP Address or URL To view this call list Press this arrow keyPress , and then select Features Corporate Directory Use the speed dial feature for fast, automated dialingWhile Your Phone Rings Ending CallsRejecting Calls While Your Phone Rings Forwarding Calls While Your Phone RingsHolding and Resuming Calls During CallsTransferring Calls Hosting Conference Calls Holding and Resuming Conferences Changing the Way Calls are Answered Forwarding CallsRejecting Calls from a Contact Temporarily Refusing All Calls Do Not Disturb Diverting Calls from a Contact to Another PartyUsing Instant Messaging Using Voice MailPress , and then select Features Messages Message Center Managing Instant Messages Press , and then select Features Messages Instant MessagesSending Instant Messages Working with Call Lists Viewing Call ListsClearing Call List Entries Editing Call List Entries Working with Contact DirectorySearching Contact Directory Updating Contact Directory Using Buddy Lists on To add a Contact Directory entry from a call list Working with Corporate Directory Searching Corporate DirectorySaving Corporate Directory Search Results Using Buddy Lists Updating Presence SettingsBlocking Contacts from Viewing Your Status Selecting Contacts to MonitorIntegrating with Microsoft Lync Server Select Features Presence Blocked List Features Presence Watcher ListWatcher List Press , and then select Features Presence Buddy StatusMonitoring the Status of Contacts in Your Buddy List Presence Icon Buddy StatusAccessing Personal Phone Settings with User Profiles Logging In and Out of a PhonePress , and then select Features User Login Log out Placing Calls from Phones that are in the Logged Out StateChanging Your Login Password Locking the PhoneAbout Your User Password Locking and Unlocking Your PhoneCalling and Answering from a Locked Phone Broadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk ModeSending PTT Broadcasts Replying to PTT Broadcasts Ending PTT Broadcasts Updating Channel Subscriptions Group Paging Mode Sending and Receiving PagesReceiving Pages Adjusting the Volume of Pages Integrating with Microsoft Lync Server Allowing Pages to Play During Active CallsPress , and then select Settings Basic Login Credentials Customizing What is HeardChanging the Ring Tone Changing the Speaker Volume Setting Unique Ring Tones for ContactsChanging the Ringer Volume Muting the Microphone Press , and then select Settings Basic Preferences LanguageCustomizing the Phone Display Changing the LanguageChanging the Time and Date Display Changing the Screen Contrast Updating the BacklightSelect Backlight Idle Intensity Press , and then select Settings Basic Backlight IntensityPress , and then select Settings Basic Backlight Timeout Select Maximum IntensitySymptom Problem Corrective Action TroubleshootingPower and Startup Network Ethernet. FromControls Functioning onAccess to Screens and Systems CallingOverall Functioning DisplaysAudio Basic Restart PhoneTesting Phone Hardware Investigating Phone WarningsPolycom SoundStation IP 5000 Phone User Guide Governing Law Service AgreementsLimitations of Liability Warranty Exclusive Polycom Limited Warranty and Limitation LiabilityExclusions Class B Digital Device or Peripheral Safety and Compliance Part 15 FCC RulesInstallation Instructions ModificationsSafety and Compliance CE Mark R & TTE Directive EU only Australia Warning Safety and ComplianceNew Zealand Telepermit Restriction of Hazardous Substances RoHSPolycom Take Back Operating Ambient Conditions End-User License Agreement for Polycom Software Support Services Limitation of Liability Israel Office Corporate HeadquartersNetherlands Office
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