Polycom IP 5000 manual Holding and Resuming Conferences

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Polycom® SoundStation® IP 5000 Phone User Guide

To set up a conference call with an active call and a held call:

>>If you have an active call and a held call, press the Join soft key. A conference is created with the active call, the held call, and yourself.

If you have an active call and multiple calls on hold, the Join soft key isn’t available from the active call. Scroll to the call on hold that you want to join to the conference, and then press the Join soft key.

Holding and Resuming Conferences

When you place a conference call on hold, you place the other two conference participants on hold. Your phone treats a conference call on hold as one held call. Therefore, your phone can have a maximum of eight conferences on hold at one time.

To place a conference call on hold:

>>From the Active:Conference screen, press the Hold soft key.

The Hold:Conference screen displays. The other two conference participants are placed on hold. The LEDs flash red to indicate that a call is held.

To resume the conference call, press the Resume soft key. The Active:Conference screen will display again.

Splitting Conferences

When you split a conference, you end the conference and place the other two conference participants on hold.

To split a conference:

>>From the Active:Conference or Hold:Conference screen, press the Split soft key.

The conference ends, and all calls are split into individual calls and placed on hold.

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Contents IP 5000 Phone Customer Feedback TrademarksDisclaimer Limitation of LiabilityContents Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Before You Use Your Phone Changes to This GuideUsing the Keypad Display Screen Phone Status Indicators Icon Line or Call State Description If you want to Then do this Navigating Menus and CallsURL Entering Data and Enabling ItemsTo access the Web Configuration Utility for your phone Answering Calls Calling and AnsweringPress or the Answer soft key Placing CallsTo view this call list Press this arrow key Calling by Entering an IP Address or URLUse the speed dial feature for fast, automated dialing Press , and then select Features Corporate DirectoryEnding Calls While Your Phone RingsForwarding Calls While Your Phone Rings Rejecting Calls While Your Phone RingsTransferring Calls During CallsHolding and Resuming Calls Hosting Conference Calls Holding and Resuming Conferences Forwarding Calls Changing the Way Calls are AnsweredRejecting Calls from a Contact Diverting Calls from a Contact to Another Party Temporarily Refusing All Calls Do Not DisturbPress , and then select Features Messages Message Center Using Voice MailUsing Instant Messaging Sending Instant Messages Press , and then select Features Messages Instant MessagesManaging Instant Messages Viewing Call Lists Working with Call ListsClearing Call List Entries Searching Contact Directory Working with Contact DirectoryEditing Call List Entries Updating Contact Directory Using Buddy Lists on To add a Contact Directory entry from a call list Searching Corporate Directory Working with Corporate DirectorySaving Corporate Directory Search Results Updating Presence Settings Using Buddy ListsIntegrating with Microsoft Lync Server Selecting Contacts to MonitorBlocking Contacts from Viewing Your Status Features Presence Watcher List Select Features Presence Blocked ListPresence Icon Buddy Status Press , and then select Features Presence Buddy StatusMonitoring the Status of Contacts in Your Buddy List Watcher ListLogging In and Out of a Phone Accessing Personal Phone Settings with User ProfilesPlacing Calls from Phones that are in the Logged Out State Press , and then select Features User Login Log outLocking the Phone Changing Your Login PasswordLocking and Unlocking Your Phone About Your User PasswordCalling and Answering from a Locked Phone Push-to-Talk Mode Broadcasting Messages Using Push-to-Talk and Group PagingSending PTT Broadcasts Replying to PTT Broadcasts Ending PTT Broadcasts Updating Channel Subscriptions Sending and Receiving Pages Group Paging ModeReceiving Pages Adjusting the Volume of Pages Allowing Pages to Play During Active Calls Integrating with Microsoft Lync ServerChanging the Ring Tone Customizing What is HeardPress , and then select Settings Basic Login Credentials Changing the Ringer Volume Setting Unique Ring Tones for ContactsChanging the Speaker Volume Changing the Language Press , and then select Settings Basic Preferences LanguageCustomizing the Phone Display Muting the MicrophoneChanging the Time and Date Display Updating the Backlight Changing the Screen ContrastSelect Maximum Intensity Press , and then select Settings Basic Backlight IntensityPress , and then select Settings Basic Backlight Timeout Select Backlight Idle IntensityNetwork Ethernet. From TroubleshootingPower and Startup Symptom Problem Corrective ActionFunctioning on ControlsCalling Access to Screens and SystemsBasic Restart Phone DisplaysAudio Overall FunctioningInvestigating Phone Warnings Testing Phone HardwarePolycom SoundStation IP 5000 Phone User Guide Limitations of Liability Service AgreementsGoverning Law Exclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Modifications Safety and Compliance Part 15 FCC RulesInstallation Instructions Class B Digital Device or PeripheralSafety and Compliance CE Mark R & TTE Directive EU only Restriction of Hazardous Substances RoHS Safety and ComplianceNew Zealand Telepermit Australia WarningPolycom Take Back Operating Ambient Conditions End-User License Agreement for Polycom Software Support Services Limitation of Liability Netherlands Office Corporate HeadquartersIsrael Office
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