Polycom IP 5000 manual Using Voice Mail, Using Instant Messaging

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Polycom® SoundStation® IP 5000 Phone User Guide

Using Voice Mail

Voice mail is an optional feature that your system administrator sets up. Your system may not support it. For more information, contact your system administrator.

Screen options may vary with your application. Voice mail may be accessible with a single key press. Contact your system administrator about this option.

Your voice mail is saved in a centralized location and may be accessed from your phone. Your phone may indicate voice mail by the following:

• An icon, , on the phone screen

•A stutter dial tone instead of a normal dial tone

To listen to voice mail messages:

1.Press , and then select Features > Messages > Message Center.

The Messages screen displays, indicating the number of urgent, new, and old messages you have.

2.To listen to your voice mail, press the Connect soft key, and then follow the voice or visual prompts on the screen. To temporarily remove all message indicators, press the Clear soft key.

3.Press to return to the idle screen.

Using Instant Messaging

Instant Messaging is an optional feature that your system administrator enables. Your system may not support it. For more information, contact your system administrator.

You can send and receive instant messages using your phone. Your phone indicates new instant messages by an icon, , on the phone screen.

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Contents IP 5000 Phone Customer Feedback TrademarksDisclaimer Limitation of LiabilityContents Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Before You Use Your Phone Changes to This GuideUsing the Keypad Display Screen Phone Status Indicators Icon Line or Call State Description If you want to Then do this Navigating Menus and CallsURL Entering Data and Enabling ItemsTo access the Web Configuration Utility for your phone Answering Calls Calling and AnsweringPress or the Answer soft key Placing CallsTo view this call list Press this arrow key Calling by Entering an IP Address or URLUse the speed dial feature for fast, automated dialing Press , and then select Features Corporate DirectoryEnding Calls While Your Phone RingsForwarding Calls While Your Phone Rings Rejecting Calls While Your Phone RingsDuring Calls Holding and Resuming CallsTransferring Calls Hosting Conference Calls Holding and Resuming Conferences Forwarding Calls Changing the Way Calls are AnsweredRejecting Calls from a Contact Diverting Calls from a Contact to Another Party Temporarily Refusing All Calls Do Not DisturbUsing Voice Mail Using Instant MessagingPress , and then select Features Messages Message Center Press , and then select Features Messages Instant Messages Managing Instant MessagesSending Instant Messages Viewing Call Lists Working with Call ListsClearing Call List Entries Working with Contact Directory Editing Call List EntriesSearching Contact Directory Updating Contact Directory Using Buddy Lists on To add a Contact Directory entry from a call list Searching Corporate Directory Working with Corporate DirectorySaving Corporate Directory Search Results Updating Presence Settings Using Buddy ListsSelecting Contacts to Monitor Blocking Contacts from Viewing Your StatusIntegrating with Microsoft Lync Server Features Presence Watcher List Select Features Presence Blocked ListPresence Icon Buddy Status Press , and then select Features Presence Buddy StatusMonitoring the Status of Contacts in Your Buddy List Watcher ListLogging In and Out of a Phone Accessing Personal Phone Settings with User ProfilesPlacing Calls from Phones that are in the Logged Out State Press , and then select Features User Login Log outLocking the Phone Changing Your Login PasswordLocking and Unlocking Your Phone About Your User PasswordCalling and Answering from a Locked Phone Push-to-Talk Mode Broadcasting Messages Using Push-to-Talk and Group PagingSending PTT Broadcasts Replying to PTT Broadcasts Ending PTT Broadcasts Updating Channel Subscriptions Sending and Receiving Pages Group Paging ModeReceiving Pages Adjusting the Volume of Pages Allowing Pages to Play During Active Calls Integrating with Microsoft Lync ServerCustomizing What is Heard Press , and then select Settings Basic Login CredentialsChanging the Ring Tone Setting Unique Ring Tones for Contacts Changing the Speaker VolumeChanging the Ringer Volume Changing the Language Press , and then select Settings Basic Preferences LanguageCustomizing the Phone Display Muting the MicrophoneChanging the Time and Date Display Updating the Backlight Changing the Screen ContrastSelect Maximum Intensity Press , and then select Settings Basic Backlight IntensityPress , and then select Settings Basic Backlight Timeout Select Backlight Idle IntensityNetwork Ethernet. From TroubleshootingPower and Startup Symptom Problem Corrective ActionFunctioning on ControlsCalling Access to Screens and SystemsBasic Restart Phone DisplaysAudio Overall FunctioningInvestigating Phone Warnings Testing Phone HardwarePolycom SoundStation IP 5000 Phone User Guide Service Agreements Governing LawLimitations of Liability Polycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Modifications Safety and Compliance Part 15 FCC RulesInstallation Instructions Class B Digital Device or PeripheralSafety and Compliance CE Mark R & TTE Directive EU only Restriction of Hazardous Substances RoHS Safety and ComplianceNew Zealand Telepermit Australia WarningPolycom Take Back Operating Ambient Conditions End-User License Agreement for Polycom Software Support Services Limitation of Liability Corporate Headquarters Israel OfficeNetherlands Office

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