Polycom IP 5000 manual Replying to PTT Broadcasts

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Polycom® SoundStation® IP 5000 Phone User Guide

Receiving PTT Broadcasts

To receive a broadcast sent on a particular channel, you need to be subscribed to that channel. To subscribe to a channel, see Updating Channel Subscriptions on page 44.

How you receive a PTT broadcast depends on the broadcast priority, whether you’re in an active call, or if you’re allowed to receive broadcasts during active calls.

You’ll receive broadcasts on the channels you’re subscribed to as well as Channel 24 (the Priority channel) and Channel 25 (the Emergency channel). If you’ve enabled Do Not Disturb on your phone, you’ll only receive Emergency broadcasts. Non-emergency broadcasts won’t display or play on your phone.

When a broadcast ends, your phone emits an end of transmission beep and enters a 10 second waiting period. During this period, you can respond to the broadcast (see Replying to PTT Broadcasts on page 42).

Receiving PTT Broadcasts When You’re Not in an Active Call

If you receive a broadcast and you’re not in an active call, the broadcast immediately plays, regardless of the broadcast priority.

Receiving PTT Broadcasts During Active Calls

How you handle a broadcast when you’re in an active call depends on the broadcast priority and if you’re allowed to receive a broadcast when you’re in an active call.

If the broadcast is a Normal broadcast:

•If your phone is enabled to receive broadcasts during active calls, the broadcast immediately plays. You’ll hear both the original call and the broadcast. To listen to only the broadcast, hold or end the call.

•If your phone isn’t allowed to receive broadcasts during active calls, the broadcast displays as a held broadcast. To listen to the broadcast, scroll to the broadcast and press the Accept soft key.

If the broadcast is a Priority or Emergency broadcast, the broadcast immediately plays. You’ll hear both the original call and the broadcast. To listen to only the broadcast, hold or end the call.

Replying to PTT Broadcasts

When a broadcast ends, the broadcast enters a 10 second waiting period. During this period, the channel remains open to receive or send additional broadcasts.

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Contents IP 5000 Phone Trademarks DisclaimerLimitation of Liability Customer FeedbackContents Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Changes to This Guide Before You Use Your PhoneUsing the Keypad Display Screen Phone Status Indicators Icon Line or Call State Description Navigating Menus and Calls If you want to Then do thisEntering Data and Enabling Items URLTo access the Web Configuration Utility for your phone Calling and Answering Answering CallsPlacing Calls Press or the Answer soft keyCalling by Entering an IP Address or URL To view this call list Press this arrow keyPress , and then select Features Corporate Directory Use the speed dial feature for fast, automated dialingWhile Your Phone Rings Ending CallsRejecting Calls While Your Phone Rings Forwarding Calls While Your Phone RingsDuring Calls Holding and Resuming CallsTransferring Calls Hosting Conference Calls Holding and Resuming Conferences Changing the Way Calls are Answered Forwarding CallsRejecting Calls from a Contact Temporarily Refusing All Calls Do Not Disturb Diverting Calls from a Contact to Another PartyUsing Voice Mail Using Instant MessagingPress , and then select Features Messages Message Center Press , and then select Features Messages Instant Messages Managing Instant MessagesSending Instant Messages Working with Call Lists Viewing Call ListsClearing Call List Entries Working with Contact Directory Editing Call List EntriesSearching Contact Directory Updating Contact Directory Using Buddy Lists on To add a Contact Directory entry from a call list Working with Corporate Directory Searching Corporate DirectorySaving Corporate Directory Search Results Using Buddy Lists Updating Presence SettingsSelecting Contacts to Monitor Blocking Contacts from Viewing Your StatusIntegrating with Microsoft Lync Server Select Features Presence Blocked List Features Presence Watcher ListPress , and then select Features Presence Buddy Status Monitoring the Status of Contacts in Your Buddy ListWatcher List Presence Icon Buddy StatusAccessing Personal Phone Settings with User Profiles Logging In and Out of a PhonePress , and then select Features User Login Log out Placing Calls from Phones that are in the Logged Out StateChanging Your Login Password Locking the PhoneAbout Your User Password Locking and Unlocking Your PhoneCalling and Answering from a Locked Phone Broadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk ModeSending PTT Broadcasts Replying to PTT Broadcasts Ending PTT Broadcasts Updating Channel Subscriptions Group Paging Mode Sending and Receiving PagesReceiving Pages Adjusting the Volume of Pages Integrating with Microsoft Lync Server Allowing Pages to Play During Active CallsCustomizing What is Heard Press , and then select Settings Basic Login CredentialsChanging the Ring Tone Setting Unique Ring Tones for Contacts Changing the Speaker VolumeChanging the Ringer Volume Press , and then select Settings Basic Preferences Language Customizing the Phone DisplayMuting the Microphone Changing the LanguageChanging the Time and Date Display Changing the Screen Contrast Updating the BacklightPress , and then select Settings Basic Backlight Intensity Press , and then select Settings Basic Backlight TimeoutSelect Backlight Idle Intensity Select Maximum IntensityTroubleshooting Power and StartupSymptom Problem Corrective Action Network Ethernet. FromControls Functioning onAccess to Screens and Systems CallingDisplays AudioOverall Functioning Basic Restart PhoneTesting Phone Hardware Investigating Phone WarningsPolycom SoundStation IP 5000 Phone User Guide Service Agreements Governing LawLimitations of Liability Polycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Safety and Compliance Part 15 FCC Rules Installation InstructionsClass B Digital Device or Peripheral ModificationsSafety and Compliance CE Mark R & TTE Directive EU only Safety and Compliance New Zealand TelepermitAustralia Warning Restriction of Hazardous Substances RoHSPolycom Take Back Operating Ambient Conditions End-User License Agreement for Polycom Software Support Services Limitation of Liability Corporate Headquarters Israel OfficeNetherlands Office

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