Polycom IP 5000 manual Hosting Conference Calls

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Polycom® SoundStation® IP 5000 Phone User Guide

To transfer a call:

1.During a call, press the Trnsfer soft key. The active call is placed on hold.

2.Place a call to the party to whom you want to transfer the call.

3.When you hear the ring-back sound, or after you speak with the other party, press the Trnsfer soft key. To cancel the transfer before the call connects, and return to the original call, press the Cancel soft key.

You can automatically transfer the call without speaking to the second party. After you complete step 1, press the Blind soft key. Then, complete step 2. The transfer automatically completes.

Hosting Conference Calls

You can create a conference with up to two other parties. After you set up a conference, you can place the conference call on hold, split the conference call into two calls on hold, or end the conference call (and your connection to the conference call participants).

Setting Up Conferences

You can set up a conference in one of two ways:

•Using the Confrnc soft key.

•Using the Join soft key, if you have an active call and a call on hold.

To set up a conference using the Conference soft key:

1.Call the first party.

2.Press the Confrnc soft key. The active call is placed on hold.

3.Enter the number of the second party, and then press the Send soft key.

4.When the second party answers, press the Confrnc soft key to join all parties in the conference, as shown next.

If configured for single key-press conferences, you don’t have to press the Confrnc soft key again.

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Contents IP 5000 Phone Limitation of Liability TrademarksDisclaimer Customer FeedbackContents Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Polycom SoundStation IP 5000 Phone User Guide Changes to This Guide Before You Use Your PhoneUsing the Keypad Display Screen Phone Status Indicators Icon Line or Call State Description Navigating Menus and Calls If you want to Then do thisEntering Data and Enabling Items URLTo access the Web Configuration Utility for your phone Calling and Answering Answering CallsPlacing Calls Press or the Answer soft keyCalling by Entering an IP Address or URL To view this call list Press this arrow keyPress , and then select Features Corporate Directory Use the speed dial feature for fast, automated dialingWhile Your Phone Rings Ending CallsRejecting Calls While Your Phone Rings Forwarding Calls While Your Phone RingsHolding and Resuming Calls During CallsTransferring Calls Hosting Conference Calls Holding and Resuming Conferences Changing the Way Calls are Answered Forwarding CallsRejecting Calls from a Contact Temporarily Refusing All Calls Do Not Disturb Diverting Calls from a Contact to Another PartyUsing Instant Messaging Using Voice MailPress , and then select Features Messages Message Center Managing Instant Messages Press , and then select Features Messages Instant MessagesSending Instant Messages Working with Call Lists Viewing Call ListsClearing Call List Entries Editing Call List Entries Working with Contact DirectorySearching Contact Directory Updating Contact Directory Using Buddy Lists on To add a Contact Directory entry from a call list Working with Corporate Directory Searching Corporate DirectorySaving Corporate Directory Search Results Using Buddy Lists Updating Presence SettingsBlocking Contacts from Viewing Your Status Selecting Contacts to MonitorIntegrating with Microsoft Lync Server Select Features Presence Blocked List Features Presence Watcher ListWatcher List Press , and then select Features Presence Buddy StatusMonitoring the Status of Contacts in Your Buddy List Presence Icon Buddy StatusAccessing Personal Phone Settings with User Profiles Logging In and Out of a PhonePress , and then select Features User Login Log out Placing Calls from Phones that are in the Logged Out StateChanging Your Login Password Locking the PhoneAbout Your User Password Locking and Unlocking Your PhoneCalling and Answering from a Locked Phone Broadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk ModeSending PTT Broadcasts Replying to PTT Broadcasts Ending PTT Broadcasts Updating Channel Subscriptions Group Paging Mode Sending and Receiving PagesReceiving Pages Adjusting the Volume of Pages Integrating with Microsoft Lync Server Allowing Pages to Play During Active CallsPress , and then select Settings Basic Login Credentials Customizing What is HeardChanging the Ring Tone Changing the Speaker Volume Setting Unique Ring Tones for ContactsChanging the Ringer Volume Muting the Microphone Press , and then select Settings Basic Preferences LanguageCustomizing the Phone Display Changing the LanguageChanging the Time and Date Display Changing the Screen Contrast Updating the BacklightSelect Backlight Idle Intensity Press , and then select Settings Basic Backlight IntensityPress , and then select Settings Basic Backlight Timeout Select Maximum IntensitySymptom Problem Corrective Action TroubleshootingPower and Startup Network Ethernet. FromControls Functioning onAccess to Screens and Systems CallingOverall Functioning DisplaysAudio Basic Restart PhoneTesting Phone Hardware Investigating Phone WarningsPolycom SoundStation IP 5000 Phone User Guide Governing Law Service AgreementsLimitations of Liability Warranty Exclusive Polycom Limited Warranty and Limitation LiabilityExclusions Class B Digital Device or Peripheral Safety and Compliance Part 15 FCC RulesInstallation Instructions ModificationsSafety and Compliance CE Mark R & TTE Directive EU only Australia Warning Safety and ComplianceNew Zealand Telepermit Restriction of Hazardous Substances RoHSPolycom Take Back Operating Ambient Conditions End-User License Agreement for Polycom Software Support Services Limitation of Liability Israel Office Corporate HeadquartersNetherlands Office

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