Contents
IP 5000 Phone
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Contents
Polycom SoundStation IP 5000 Phone User Guide
Polycom SoundStation IP 5000 Phone User Guide
Polycom SoundStation IP 5000 Phone User Guide
Changes to This Guide
Before You Use Your Phone
Using the Keypad
Display Screen
Phone Status Indicators
Icon Line or Call State Description
Navigating Menus and Calls
If you want to Then do this
Entering Data and Enabling Items
URL
To access the Web Configuration Utility for your phone
Calling and Answering
Answering Calls
Placing Calls
Press or the Answer soft key
Calling by Entering an IP Address or URL
To view this call list Press this arrow key
Press , and then select Features Corporate Directory
Use the speed dial feature for fast, automated dialing
While Your Phone Rings
Ending Calls
Rejecting Calls While Your Phone Rings
Forwarding Calls While Your Phone Rings
During Calls
Holding and Resuming Calls
Transferring Calls
Hosting Conference Calls
Holding and Resuming Conferences
Changing the Way Calls are Answered
Forwarding Calls
Rejecting Calls from a Contact
Temporarily Refusing All Calls Do Not Disturb
Diverting Calls from a Contact to Another Party
Using Voice Mail
Using Instant Messaging
Press , and then select Features Messages Message Center
Press , and then select Features Messages Instant Messages
Managing Instant Messages
Sending Instant Messages
Working with Call Lists
Viewing Call Lists
Clearing Call List Entries
Working with Contact Directory
Editing Call List Entries
Searching Contact Directory
Updating Contact Directory
Using Buddy Lists on
To add a Contact Directory entry from a call list
Working with Corporate Directory
Searching Corporate Directory
Saving Corporate Directory Search Results
Using Buddy Lists
Updating Presence Settings
Selecting Contacts to Monitor
Blocking Contacts from Viewing Your Status
Integrating with Microsoft Lync Server
Select Features Presence Blocked List
Features Presence Watcher List
Watcher List
Press , and then select Features Presence Buddy Status
Monitoring the Status of Contacts in Your Buddy List
Presence Icon Buddy Status
Accessing Personal Phone Settings with User Profiles
Logging In and Out of a Phone
Press , and then select Features User Login Log out
Placing Calls from Phones that are in the Logged Out State
Changing Your Login Password
Locking the Phone
About Your User Password
Locking and Unlocking Your Phone
Calling and Answering from a Locked Phone
Broadcasting Messages Using Push-to-Talk and Group Paging
Push-to-Talk Mode
Sending PTT Broadcasts
Replying to PTT Broadcasts
Ending PTT Broadcasts
Updating Channel Subscriptions
Group Paging Mode
Sending and Receiving Pages
Receiving Pages
Adjusting the Volume of Pages
Integrating with Microsoft Lync Server
Allowing Pages to Play During Active Calls
Customizing What is Heard
Press , and then select Settings Basic Login Credentials
Changing the Ring Tone
Setting Unique Ring Tones for Contacts
Changing the Speaker Volume
Changing the Ringer Volume
Muting the Microphone
Press , and then select Settings Basic Preferences Language
Customizing the Phone Display
Changing the Language
Changing the Time and Date Display
Changing the Screen Contrast
Updating the Backlight
Select Backlight Idle Intensity
Press , and then select Settings Basic Backlight Intensity
Press , and then select Settings Basic Backlight Timeout
Select Maximum Intensity
Symptom Problem Corrective Action
Troubleshooting
Power and Startup
Network Ethernet. From
Controls
Functioning on
Access to Screens and Systems
Calling
Overall Functioning
Displays
Audio
Basic Restart Phone
Testing Phone Hardware
Investigating Phone Warnings
Polycom SoundStation IP 5000 Phone User Guide
Service Agreements
Governing Law
Limitations of Liability
Polycom Limited Warranty and Limitation Liability
Warranty Exclusive
Exclusions
Class B Digital Device or Peripheral
Safety and Compliance Part 15 FCC Rules
Installation Instructions
Modifications
Safety and Compliance CE Mark R & TTE Directive EU only
Australia Warning
Safety and Compliance
New Zealand Telepermit
Restriction of Hazardous Substances RoHS
Polycom Take Back Operating Ambient Conditions
End-User License Agreement for Polycom Software
Support Services
Limitation of Liability
Corporate Headquarters
Israel Office
Netherlands Office