Panasonic KX-TG2631 Making/answering calls, intercom, Problem Cause/solution

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	Useful Information
Making/answering calls, intercom

Problem	Cause/solution
Static is heard, sound	LMove the handset and the base unit away from other
cuts in and out.	electrical appliances.
Interference from other	LMove closer to the base unit.
electrical units.	LRaise the base unit antenna.
	LTurn on the clarity booster feature (page 21).
	LIf your unit is connected to a telephone line with DSL
	service, we recommend connecting a noise filter
	between the base unit and the telephone line jack.
	Contact your DSL provider for details.

The handset does not	LThe ringer volume is turned off. Adjust it (page 32).
ring.

I cannot make a call.	LThe dialing mode may be set incorrectly. Change the
	setting (page 17).
	LThe base unit or another handset is in use. Try again
	later.

I cannot redial by	LIf the last number dialed was more than 48 digits long,
pressing {REDIAL}.	the number will not be redialed correctly. Dial the
	number manually.

I cannot have a	LMake sure that an optional headset is connected
conversation using the	properly (page 44).
headset.	LIf “SP-phone” is displayed on the handset, press {C}
	to switch to the headset.
I cannot make long	LMake sure that you have long distance service.
distance calls.

I cannot page the	LThe called handset is too far from the base unit.
handset.	LThe called handset is in use. Try again later.

I cannot page the base	LThe base unit is in use. Try again later.
unit.

For assistance, please visit http://www.panasonic.com/phonehelp

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Contents Operating Instructions Making/Answering Calls Thank you for purchasing a Panasonic cordless telephone IntroductionDescriptions of the multiple handsets and charger Symbols used in these operating instructionsAbout these operating instructions Quantity Accessory item Order number Accessory informationIncluded accessories Sales and support information Additional/replacement accessoriesAccessory item Order number Save These Instructions Important safety instructionsMedical InstallationBattery Routine care For best performanceBase unit location/avoiding noise EnvironmentConnecting the AC adaptor and telephone line cord Setting up the base unitAvailable model Setting up the handsetConnecting the charger If you subscribe to a DSL serviceBase unit Battery installation/replacementBattery charge Charger Available model Battery level Battery iconPanasonic battery performance Operation Operating time Controls Microphone Charge contacts Ringer indicator Message indicator Receiver DisplayExample Flash Using the navigator key Adjusting audio volumeBase unit display items Displayed Meaning DisplaysHandset soft keys Display language Setting the unit before useDialing mode Handset display items Displayed Meaning itemExample 930 09 Date and timeMaking calls Answering calls Useful features during a callFlash button For Call Waiting service usersTemporary tone dialing for rotary/ pulse service users MuteCall share Available model Finding and calling a phonebook item Handset phonebookAdding items to the phonebook Chain dial Editing items in the phonebookErasing items in the phonebook Copying all items Copying an itemPrivate name display Using Caller ID serviceCaller ID features Missed callsEditing a caller’s phone number before calling back Caller ID number auto edit featureCaller list Viewing the caller list and calling backClear iOFF Erasing all caller information Storing caller information into the phonebookSave OFF Erasing selected caller informationSave iOFF Main menu Sub-menu Programmable settingsProgramming by scrolling through the display menus Main menu Sub-menu Menu Programming using the direct commandsFeature Setting code System Code Ring count Customer support Recording your greeting message Answering systemTurning the answering system on/off Erasing a message Pausing a messagePrerecorded greeting message Skipping a messageCalling back Caller ID subscribers only Answering system commandsKey Command Voice guidanceRemote operation Using the answering system remotelyRemote commands Key Remote commandTurning on the answering system remotely Answering system settingsRemote code Ring countMessage alert For Voice Mail service subscribersCaller’s recording time KX-TG2632 IntercomKX-TG2631 Answering transferred calls Transferring calls between handsets, conference callsKX-TG2631 Handset Registering a handsetCharger Wall mountingBase unit Headset optional Switching a call between the headset and speakerphoneDisplay message Cause/solution Error messagesBattery recharge Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Programmable settings Problem Cause/solutionMaking/answering calls, intercom Problem Cause/solutionCaller ID Problem Cause/solution Phonebook Problem Cause/solutionAnswering system Problem Cause/solution FCC and other information Useful Information FCC RF Exposure Warning Specifications Customer Services Directory Customer servicesOne Panasonic Way Secaucus, New Jersey WarrantySan Gabriel Industrial Park Ave de Infantería, KmLimited Warranty Limits And Exclusions Index Index Page Copyright When you ship the productPanasonic Puerto Rico, Inc