Panasonic KX-TG2631 Phonebook Problem Cause/solution, Caller ID Problem Cause/solution

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Useful Information

Phonebook

Problem	Cause/solution
Copying stopped with an	LThe destination handset may have lost communication
item displayed.*1	with the base unit, or the destination unit user may have
	pressed {C} or {s}.
	The displayed phonebook item was not copied to the
	unit. Press {OFF}. Confirm that the destination unit is
	not in use and try again.

*1 KX-TG2632
Caller ID

Problem	Cause/solution
The handset does not	LYou have not subscribed to Caller ID service. Contact
display the caller’s name	your telephone company to subscribe.
and/or phone number.	LIf your unit is connected to any additional telephone
	equipment such as a Caller ID box or cordless
	telephone jack, disconnect the unit from the equipment
	and plug the unit directly into the wall jack.
	LIf your unit is connected to a telephone line with DSL
	service, we recommend connecting a noise filter
	between the base unit and the telephone line jack.
	Contact your DSL provider for details.
	LThe name display service may not be available in some
	areas. Contact your telephone company for details.
	LOther telephone equipment may be interfering with this
	unit. Disconnect the other equipment and try again.
	LThe caller requested not to send caller information
	(page 26).
	LIf a call is being transferred to you, the caller information
	is not displayed.

The caller list/incoming	LThe Caller ID number auto edit feature is turned off.
phone numbers are not	Turn it on and try again (page 31).
edited automatically.	LYou need to call back the edited number to activate
	Caller ID number auto edit.

I cannot dial the phone	LThe phone number you dialed might have an incorrectly
number edited in the	edited pattern (for example, the long distance “1” or the
caller list.	area code is missing). Edit the phone number with
	another pattern (page 27).

48For assistance, please visit http://www.panasonic.com/phonehelp

Image 48

Contents Operating Instructions Making/Answering Calls Introduction Thank you for purchasing a Panasonic cordless telephoneSymbols used in these operating instructions About these operating instructionsDescriptions of the multiple handsets and charger Accessory information Included accessoriesQuantity Accessory item Order number Additional/replacement accessories Accessory item Order numberSales and support information Important safety instructions Save These InstructionsInstallation BatteryMedical For best performance Base unit location/avoiding noiseEnvironment Routine careSetting up the base unit Connecting the AC adaptor and telephone line cordSetting up the handset Connecting the chargerIf you subscribe to a DSL service Available modelBattery installation/replacement Battery chargeBase unit Battery level Battery icon Panasonic battery performance Operation Operating timeCharger Available model Controls Ringer indicator Message indicator Receiver Display Example Flash Using the navigator keyAdjusting audio volume Microphone Charge contactsDisplays Handset soft keysBase unit display items Displayed Meaning Setting the unit before use Dialing modeHandset display items Displayed Meaning item Display languageDate and time Example 930 09Making calls Useful features during a call Answering callsFor Call Waiting service users Temporary tone dialing for rotary/ pulse service usersMute Flash buttonCall share Available model Handset phonebook Adding items to the phonebookFinding and calling a phonebook item Editing items in the phonebook Erasing items in the phonebookChain dial Copying an item Copying all itemsUsing Caller ID service Caller ID featuresMissed calls Private name displayCaller ID number auto edit feature Caller listViewing the caller list and calling back Editing a caller’s phone number before calling backStoring caller information into the phonebook SaveOFF Erasing selected caller information Clear iOFF Erasing all caller informationProgrammable settings Programming by scrolling through the display menusSave iOFF Main menu Sub-menu Main menu Sub-menu Programming using the direct commands Feature Setting code System CodeMenu Ring count Customer support Answering system Turning the answering system on/offRecording your greeting message Pausing a message Prerecorded greeting messageSkipping a message Erasing a messageAnswering system commands Key CommandVoice guidance Calling back Caller ID subscribers onlyUsing the answering system remotely Remote commandsKey Remote command Remote operationAnswering system settings Remote codeRing count Turning on the answering system remotelyFor Voice Mail service subscribers Caller’s recording timeMessage alert Intercom KX-TG2631KX-TG2632 Transferring calls between handsets, conference calls Answering transferred callsRegistering a handset KX-TG2631 HandsetWall mounting Base unitCharger Switching a call between the headset and speakerphone Headset optionalError messages Display message Cause/solutionTroubleshooting General use Problem Cause/solutionProgrammable settings Problem Cause/solution Battery recharge Problem Cause/solutionProblem Cause/solution Making/answering calls, intercomPhonebook Problem Cause/solution Caller ID Problem Cause/solutionAnswering system Problem Cause/solution FCC and other information Useful Information FCC RF Exposure Warning Specifications Customer services Customer Services DirectoryWarranty San Gabriel Industrial ParkAve de Infantería, Km One Panasonic Way Secaucus, New JerseyLimited Warranty Limits And Exclusions Index Index Page When you ship the product Panasonic Puerto Rico, IncCopyright