Panasonic KX-TG2631 operating instructions Customer services, Customer Services Directory

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Useful Information

Customer services

Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/consumersupport

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at: 1-800-211-PANA (1-800-211-7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:

http://www.pasc.panasonic.com

or, send your request by E-mail to:

npcparts@us.panasonic.com

You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.)

Panasonic Services Company

20421 84th Avenue South, Kent, WA 98032

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Service in Puerto Rico

Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,

Carolina, Puerto Rico 00985

Phone (787)750-4300, Fax (787)768-2910

54For assistance, please visit http://www.panasonic.com/phonehelp

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Contents Operating Instructions Making/Answering Calls Introduction Thank you for purchasing a Panasonic cordless telephoneSymbols used in these operating instructions About these operating instructionsDescriptions of the multiple handsets and charger Accessory information Included accessoriesQuantity Accessory item Order number Additional/replacement accessories Accessory item Order numberSales and support information Important safety instructions Save These InstructionsInstallation BatteryMedical Environment For best performanceBase unit location/avoiding noise Routine careSetting up the base unit Connecting the AC adaptor and telephone line cordIf you subscribe to a DSL service Setting up the handsetConnecting the charger Available modelBattery installation/replacement Battery chargeBase unit Battery level Battery icon Panasonic battery performance Operation Operating timeCharger Available model Controls Adjusting audio volume Ringer indicator Message indicator Receiver DisplayExample Flash Using the navigator key Microphone Charge contactsDisplays Handset soft keysBase unit display items Displayed Meaning Handset display items Displayed Meaning item Setting the unit before useDialing mode Display languageDate and time Example 930 09Making calls Useful features during a call Answering callsMute For Call Waiting service usersTemporary tone dialing for rotary/ pulse service users Flash buttonCall share Available model Handset phonebook Adding items to the phonebookFinding and calling a phonebook item Editing items in the phonebook Erasing items in the phonebookChain dial Copying an item Copying all itemsMissed calls Using Caller ID serviceCaller ID features Private name displayViewing the caller list and calling back Caller ID number auto edit featureCaller list Editing a caller’s phone number before calling backOFF Erasing selected caller information Storing caller information into the phonebookSave Clear iOFF Erasing all caller informationProgrammable settings Programming by scrolling through the display menusSave iOFF Main menu Sub-menu Main menu Sub-menu Programming using the direct commands Feature Setting code System CodeMenu Ring count Customer support Answering system Turning the answering system on/offRecording your greeting message Skipping a message Pausing a messagePrerecorded greeting message Erasing a messageVoice guidance Answering system commandsKey Command Calling back Caller ID subscribers onlyKey Remote command Using the answering system remotelyRemote commands Remote operationRing count Answering system settingsRemote code Turning on the answering system remotelyFor Voice Mail service subscribers Caller’s recording timeMessage alert Intercom KX-TG2631KX-TG2632 Transferring calls between handsets, conference calls Answering transferred callsRegistering a handset KX-TG2631 HandsetWall mounting Base unitCharger Switching a call between the headset and speakerphone Headset optionalError messages Display message Cause/solutionProgrammable settings Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Battery recharge Problem Cause/solutionProblem Cause/solution Making/answering calls, intercomPhonebook Problem Cause/solution Caller ID Problem Cause/solutionAnswering system Problem Cause/solution FCC and other information Useful Information FCC RF Exposure Warning Specifications Customer services Customer Services DirectoryAve de Infantería, Km WarrantySan Gabriel Industrial Park One Panasonic Way Secaucus, New JerseyLimited Warranty Limits And Exclusions Index Index Page When you ship the product Panasonic Puerto Rico, IncCopyright