Panasonic KX-TG2631 operating instructions Answering system Problem Cause/solution

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	Useful Information

Problem	Cause/solution
The 2nd caller’s	LIn order to use Caller ID, Call Waiting, or Call Waiting
information is not	Caller ID (CWID), you must first contact your telephone
displayed during an	company and subscribe to the desired service.
outside call.	After subscribing, you may need to contact your
	telephone company again to activate this specific
	service, even if you already subscribed to both Caller ID
	and Call Waiting with Caller ID services (CWID).

Answering system

Problem	Cause/solution
I cannot listen to	LA touch tone phone is required for remote operation.
messages from a remote	LEnter the remote code correctly (page 37).
location.	LThe answering system is off. Turn it on (page 38).

The unit does not record	LThe recording time is set to “Greeting only”. Select
new messages.	a different setting (page 39).
	LThe message memory is full. Erase unnecessary
	messages (page 35).
	LIf you subscribe to the Voice Mail service, messages
	are recorded by the telephone company not your
	telephone (page 39).

I cannot operate the	LSomeone is operating the answering system.
answering system.	LIf someone is talking on a conference call, you cannot
	operate the answering system. Try again later.*1
The message indicator	LNew messages have been recorded. Listen to the new
on the handset flashes.	messages (page 35).

*1 KX-TG2632

For assistance, please visit http://www.panasonic.com/phonehelp

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Contents Operating Instructions Making/Answering Calls Thank you for purchasing a Panasonic cordless telephone IntroductionAbout these operating instructions Symbols used in these operating instructionsDescriptions of the multiple handsets and charger Included accessories Accessory informationQuantity Accessory item Order number Accessory item Order number Additional/replacement accessoriesSales and support information Save These Instructions Important safety instructionsBattery InstallationMedical Base unit location/avoiding noise For best performanceEnvironment Routine careConnecting the AC adaptor and telephone line cord Setting up the base unitConnecting the charger Setting up the handsetIf you subscribe to a DSL service Available modelBattery charge Battery installation/replacementBase unit Panasonic battery performance Operation Operating time Battery level Battery iconCharger Available model Controls Example Flash Using the navigator key Ringer indicator Message indicator Receiver DisplayAdjusting audio volume Microphone Charge contactsHandset soft keys DisplaysBase unit display items Displayed Meaning Dialing mode Setting the unit before useHandset display items Displayed Meaning item Display languageExample 930 09 Date and timeMaking calls Answering calls Useful features during a callTemporary tone dialing for rotary/ pulse service users For Call Waiting service usersMute Flash buttonCall share Available model Adding items to the phonebook Handset phonebookFinding and calling a phonebook item Erasing items in the phonebook Editing items in the phonebookChain dial Copying all items Copying an itemCaller ID features Using Caller ID serviceMissed calls Private name displayCaller list Caller ID number auto edit featureViewing the caller list and calling back Editing a caller’s phone number before calling backSave Storing caller information into the phonebookOFF Erasing selected caller information Clear iOFF Erasing all caller informationProgramming by scrolling through the display menus Programmable settingsSave iOFF Main menu Sub-menu Main menu Sub-menu Feature Setting code System Code Programming using the direct commandsMenu Ring count Customer support Turning the answering system on/off Answering systemRecording your greeting message Prerecorded greeting message Pausing a messageSkipping a message Erasing a messageKey Command Answering system commandsVoice guidance Calling back Caller ID subscribers onlyRemote commands Using the answering system remotelyKey Remote command Remote operationRemote code Answering system settingsRing count Turning on the answering system remotelyCaller’s recording time For Voice Mail service subscribersMessage alert KX-TG2631 IntercomKX-TG2632 Answering transferred calls Transferring calls between handsets, conference callsKX-TG2631 Handset Registering a handsetBase unit Wall mountingCharger Headset optional Switching a call between the headset and speakerphoneDisplay message Cause/solution Error messagesGeneral use Problem Cause/solution TroubleshootingProgrammable settings Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Problem Cause/solutionCaller ID Problem Cause/solution Phonebook Problem Cause/solutionAnswering system Problem Cause/solution FCC and other information Useful Information FCC RF Exposure Warning Specifications Customer Services Directory Customer servicesSan Gabriel Industrial Park WarrantyAve de Infantería, Km One Panasonic Way Secaucus, New JerseyLimited Warranty Limits And Exclusions Index Index Page Panasonic Puerto Rico, Inc When you ship the productCopyright