Panasonic KX-TG2631 operating instructions Answering system Problem Cause/solution

	Useful Information
Problem	Cause/solution
The 2nd caller’s	LIn order to use Caller ID, Call Waiting, or Call Waiting
information is not	Caller ID (CWID), you must first contact your telephone
displayed during an	company and subscribe to the desired service.
outside call.	After subscribing, you may need to contact your
	telephone company again to activate this specific
	service, even if you already subscribed to both Caller ID
	and Call Waiting with Caller ID services (CWID).
Answering system
Problem	Cause/solution
I cannot listen to	LA touch tone phone is required for remote operation.
messages from a remote	LEnter the remote code correctly (page 37).
location.	LThe answering system is off. Turn it on (page 38).
The unit does not record	LThe recording time is set to “Greeting only”. Select
new messages.	a different setting (page 39).
	LThe message memory is full. Erase unnecessary
	messages (page 35).
	LIf you subscribe to the Voice Mail service, messages
	are recorded by the telephone company not your
	telephone (page 39).
I cannot operate the	LSomeone is operating the answering system.
answering system.	LIf someone is talking on a conference call, you cannot
	operate the answering system. Try again later.*1
The message indicator	LNew messages have been recorded. Listen to the new
on the handset flashes.	messages (page 35).

*1 KX-TG2632

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