Panasonic KX-PRS120 operating instructions Battery recharge, Making/answering calls, intercom

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Useful Information

Problem

I cannot display the wallpaper.

I cannot register a handset to a base unit.

Cause/solution

RWallpaper is displayed in the standby mode only when you select “Digital(Small)” or “Off” for the clock setting. Change the clock setting (page 24).

RThe maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 32).

Battery recharge

Problem

The handset beeps and/or flashes.

I fully charged the batteries, but

– still flashes,

– is displayed, or

–the operating time seems to be shorter.

Cause/solution

RBattery charge is low. Fully charge the batteries (page 10).

RClean the battery ends (, ) and the charge contacts with a dry cloth and charge again.

RIt is time to replace the batteries (page 9).

Making/answering calls, intercom

Problem

is displayed.

Noise is heard, sound cuts in and out.

The handset does not ring.

I cannot make a call.

I cannot make long distance calls.

Cause/solution

RThe handset is too far from the base unit. Move closer.

RThe base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit.

RThe handset is not registered to the base unit. Register it (page 32).

RYou are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference.

RMove closer to the base unit.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

RThe ringer volume is turned off. Adjust ringer volume (page 14, 23).

RSilent mode is turned on. Turn it off (page 27).

RThe dialing mode may be set incorrectly. Change the setting (page 13).

RMake sure that you have long distance service.

44For assistance, please visit http://www.panasonic.com/help

Image 44

Contents Premium Design Phone Thank you for purchasing a Panasonic productTable of Contents Accessory information Supplied accessoriesAdditional/replacement accessories Other informationExpanding your phone system Handset optional KX-PRSA10For your safety Important safety instructions BatteryFor best performance Base unit location/avoiding noiseSpecifications Other informationEnvironment Routine careOperating conditions Setting up Battery installationConnections Base unitIntelligent eco mode Battery chargingDuring a power failure Battery levelControls Display iconsHandset Base unitDate and time Language settingOther settings Dialing mode Useful features during a call Making callsAnswering calls HoldFor call waiting or Call Waiting Caller ID service users Temporary tone dialing for rotary/pulse service usersFlash Handset clarity boosterIntercom Transferring calls, conference callsMaking an intercom call Answering an intercom callPhonebook PhonebookAdding phonebook entries Groups Finding and calling from a phonebook entryEditing entries Erasing entriesSpeed dial Chain dialAdding phone numbers to speed dial keys Editing an entryViewing an entry/Making a call Display the menu tree and direct command code table Menu listSettings Ring count*1 Rings Voice Mail accessMemo alarm Alarm1-5 Once Time adjustment *1, *3 Caller IDSettings Ring adjustments Ringer volumeSilent mode On/Off Silent mode 1100 PM/0600Voice mail Save VM access#*1 Display VM tone detect*1Wallpaper Wallpaper1 Clock*10 AnalogSmallSet tel line Set dial mode *1 Pulse Battery checkTone Set flash time *1, *14 900 ms Call sharing *1, *16Ring adjustments*17 Silent mode On/OffStart/End 1100 PM/0600 Select group 9GroupAlarm Silent modeTurning silent mode on/off OffSelecting groups to bypass silent mode Call blockChanging the start and end time Storing unwanted callersSetting the baby monitor Baby monitorAnswering the baby monitor Erasing an outside monitoring numberBaby monitor sensitivity Editing an outside monitoring numberCalendar/Schedule Other programmingChanging the handset name Registering a unit Operating additional unitsRegistering a handset to the base unit Additional handsetsUsing Caller ID service Caller ID featuresCaller list Talking Caller IDCaller ID number auto edit feature Editing a caller’s phone numberErasing selected caller information Erasing all caller informationUsing a pre-recorded greeting message Answering systemGreeting message Memory capacity including your greeting messageRewinding the message Listening to messagesListening to messages from the message list Advanced new message alerting features Calling back Caller ID subscribers onlyErasing all messages Audible message alertRemote access code Remote operationUsing the answering system remotely Remote commandsVoice guidance Turning on the answering system remotelyAnswering system settings For voice mail service subscribersCall screening Number of rings before the unit answers a call Voice mail service Storing the voice mail VM access number Voice mail VM tone detection Listening to voice mail messagesDisplay message Error messagesCause/solution Troubleshooting ProblemGeneral use Menu listBattery recharge Making/answering calls, intercomCaller ID/Talking Caller ID Answering system Liquid damageFCC and other information FCC RF Exposure Warning Guía Rápida Española Cargue aproximadamente durante 7 horasTeclas de función Tecla navegadoraIdioma de la pantalla Idioma de la guía de vozAgregar Ent. Nueva s Selec Núm Teléfono 1 s SelecGuía Rápida Española You may also contact us directly at Fax Only Customer servicesOr, send your request by E-mail to Warranty For United States and Puerto Rico Limited Warranty CoverageMail-In Service--Online Online Repair Request Parts Labor One 1 YearLimited Warranty Limits And Exclusions When you ship the productIndex Page Page Page Read troubleshooting page in the Operating Instructions For your future reference