Panasonic KX-PRS120 operating instructions Answering system, Liquid damage

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Useful Information

Answering system

Problem

The unit does not record new messages.

I cannot operate the answering system remotely.

The unit does not emit the specified number of rings.

Cause/solution

RThe answering system is turned off. Turn it on (page 35).

RThe message memory is full. Erase unwanted messages (page 37).

RThe recording time is set to “Greeting only”. Change the setting (page 40).

RIf you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone. Change the unit’s number of rings setting or contact your service provider/telephone company (page 40).

RThe remote access code is not set. Set the remote access code (page 38).

RYou are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 38).

RThe answering system is turned off. Turn it on (page 39).

RIf the first ring is turned off, the number of rings decreases by 1 from the specified number of rings.

Liquid damage

Problem

Liquid or other form of moisture has entered the handset/base unit.

Caution:

Cause/solution

RDisconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center.

RTo avoid permanent damage, do not use a microwave oven to speed up the drying process.

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Contents Premium Design Phone Thank you for purchasing a Panasonic productTable of Contents Additional/replacement accessories Accessory informationSupplied accessories Other informationExpanding your phone system Handset optional KX-PRSA10For your safety For best performance Important safety instructionsBattery Base unit location/avoiding noiseEnvironment SpecificationsOther information Routine careOperating conditions Connections Setting upBattery installation Base unitDuring a power failure Intelligent eco modeBattery charging Battery levelHandset ControlsDisplay icons Base unitOther settings Language settingDate and time Dialing mode Answering calls Useful features during a callMaking calls HoldFlash For call waiting or Call Waiting Caller ID service usersTemporary tone dialing for rotary/pulse service users Handset clarity boosterMaking an intercom call IntercomTransferring calls, conference calls Answering an intercom callAdding phonebook entries PhonebookPhonebook Editing entries GroupsFinding and calling from a phonebook entry Erasing entriesAdding phone numbers to speed dial keys Speed dialChain dial Editing an entryViewing an entry/Making a call Display the menu tree and direct command code table Menu listMemo alarm Alarm1-5 Once Settings Ring count*1 RingsVoice Mail access Time adjustment *1, *3 Caller IDSilent mode SettingsRing adjustments Ringer volume On/Off Silent mode 1100 PM/0600Wallpaper Wallpaper1 Voice mail Save VM access#*1Display VM tone detect*1 Clock*10 AnalogSmallTone Set flash time *1, *14 900 ms Set tel line Set dial mode *1 PulseBattery check Call sharing *1, *16Start/End 1100 PM/0600 Ring adjustments*17Silent mode On/Off Select group 9GroupTurning silent mode on/off AlarmSilent mode OffChanging the start and end time Selecting groups to bypass silent modeCall block Storing unwanted callersSetting the baby monitor Baby monitorBaby monitor sensitivity Answering the baby monitorErasing an outside monitoring number Editing an outside monitoring numberChanging the handset name Other programmingCalendar/Schedule Registering a handset to the base unit Registering a unitOperating additional units Additional handsetsCaller list Using Caller ID serviceCaller ID features Talking Caller IDErasing selected caller information Caller ID number auto edit featureEditing a caller’s phone number Erasing all caller informationGreeting message Using a pre-recorded greeting messageAnswering system Memory capacity including your greeting messageListening to messages from the message list Listening to messagesRewinding the message Erasing all messages Advanced new message alerting featuresCalling back Caller ID subscribers only Audible message alertRemote access code Remote operationVoice guidance Using the answering system remotelyRemote commands Turning on the answering system remotelyCall screening Answering system settingsFor voice mail service subscribers Number of rings before the unit answers a callVoice mail VM tone detection Voice mail serviceStoring the voice mail VM access number Listening to voice mail messagesCause/solution Error messagesDisplay message General use TroubleshootingProblem Menu listBattery recharge Making/answering calls, intercomCaller ID/Talking Caller ID Answering system Liquid damageFCC and other information FCC RF Exposure Warning Guía Rápida Española Cargue aproximadamente durante 7 horasIdioma de la pantalla Teclas de funciónTecla navegadora Idioma de la guía de vozAgregar Ent. Nueva s Selec Núm Teléfono 1 s SelecGuía Rápida Española Or, send your request by E-mail to Customer servicesYou may also contact us directly at Fax Only Mail-In Service--Online Online Repair Request Warranty For United States and Puerto RicoLimited Warranty Coverage Parts Labor One 1 YearLimited Warranty Limits And Exclusions When you ship the productIndex Page Page Page Read troubleshooting page in the Operating Instructions For your future reference