Panasonic KX-PRS120 operating instructions Caller ID/Talking Caller ID

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Useful Information

Caller ID/Talking Caller ID

Problem

Caller information is not displayed.

Caller information is displayed or announced late.

Caller information is not announced.

The caller list/incoming phone numbers are not edited automatically.

I cannot dial the phone number edited in the caller list.

Time on the unit has shifted.

The 2nd caller’s information is not displayed during an outside call.

Cause/solution

RYou must subscribe to a Caller ID service. Contact your service provider/telephone company for details.

RIf your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

RThe name display service may not be available in some areas. Contact your service provider/telephone company for details.

ROther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.

RDepending on your service provider/telephone company, the unit may display or announce the caller’s information at the 2nd ring or later.

RMove closer to the base unit.

RThe handset ringer volume is turned off. Adjust it (page 14, 23).

RThe Talking Caller ID feature is turned off. Turn it on (page 23).

RThe number of rings for the answering system is set to “2 rings” or “Toll saver”. Select a different setting (page 40).

RThe Caller ID number auto edit feature is turned off. Turn it on and try again (page 24).

RYou need to call back the edited number to activate Caller ID number auto edit.

RThe phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 34).

RIncorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 23).

RIn order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.

After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).

For assistance, please visit http://www.panasonic.com/help

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Contents Thank you for purchasing a Panasonic product Premium Design PhoneTable of Contents Supplied accessories Accessory informationAdditional/replacement accessories Other informationHandset optional KX-PRSA10 Expanding your phone systemFor your safety Battery Important safety instructionsFor best performance Base unit location/avoiding noiseOther information SpecificationsEnvironment Routine careOperating conditions Battery installation Setting upConnections Base unitBattery charging Intelligent eco modeDuring a power failure Battery levelDisplay icons ControlsHandset Base unitLanguage setting Other settingsDate and time Dialing mode Making calls Useful features during a callAnswering calls HoldTemporary tone dialing for rotary/pulse service users For call waiting or Call Waiting Caller ID service usersFlash Handset clarity boosterTransferring calls, conference calls IntercomMaking an intercom call Answering an intercom callPhonebook Adding phonebook entriesPhonebook Finding and calling from a phonebook entry GroupsEditing entries Erasing entriesChain dial Speed dialAdding phone numbers to speed dial keys Editing an entryViewing an entry/Making a call Menu list Display the menu tree and direct command code tableVoice Mail access Settings Ring count*1 RingsMemo alarm Alarm1-5 Once Time adjustment *1, *3 Caller IDRing adjustments Ringer volume SettingsSilent mode On/Off Silent mode 1100 PM/0600Display VM tone detect*1 Voice mail Save VM access#*1Wallpaper Wallpaper1 Clock*10 AnalogSmallBattery check Set tel line Set dial mode *1 PulseTone Set flash time *1, *14 900 ms Call sharing *1, *16Silent mode On/Off Ring adjustments*17Start/End 1100 PM/0600 Select group 9GroupSilent mode AlarmTurning silent mode on/off OffCall block Selecting groups to bypass silent modeChanging the start and end time Storing unwanted callersBaby monitor Setting the baby monitorErasing an outside monitoring number Answering the baby monitorBaby monitor sensitivity Editing an outside monitoring numberOther programming Changing the handset nameCalendar/Schedule Operating additional units Registering a unitRegistering a handset to the base unit Additional handsetsCaller ID features Using Caller ID serviceCaller list Talking Caller IDEditing a caller’s phone number Caller ID number auto edit featureErasing selected caller information Erasing all caller informationAnswering system Using a pre-recorded greeting messageGreeting message Memory capacity including your greeting messageListening to messages Listening to messages from the message listRewinding the message Calling back Caller ID subscribers only Advanced new message alerting featuresErasing all messages Audible message alertRemote operation Remote access codeRemote commands Using the answering system remotelyVoice guidance Turning on the answering system remotelyFor voice mail service subscribers Answering system settingsCall screening Number of rings before the unit answers a callStoring the voice mail VM access number Voice mail serviceVoice mail VM tone detection Listening to voice mail messagesError messages Cause/solutionDisplay message Problem TroubleshootingGeneral use Menu listMaking/answering calls, intercom Battery rechargeCaller ID/Talking Caller ID Liquid damage Answering systemFCC and other information FCC RF Exposure Warning Cargue aproximadamente durante 7 horas Guía Rápida EspañolaTecla navegadora Teclas de funciónIdioma de la pantalla Idioma de la guía de vozNúm Teléfono 1 s Selec Agregar Ent. Nueva s SelecGuía Rápida Española Customer services Or, send your request by E-mail toYou may also contact us directly at Fax Only Limited Warranty Coverage Warranty For United States and Puerto RicoMail-In Service--Online Online Repair Request Parts Labor One 1 YearWhen you ship the product Limited Warranty Limits And ExclusionsIndex Page Page Page For your future reference Read troubleshooting page in the Operating Instructions
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