Panasonic KXTG4321, KX-TGA931T operating instructions Caller ID Problem Cause/solution

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	Useful Information

Caller ID

Problem	Cause/solution
Caller information is not	L You need to subscribe to Caller ID service.
displayed.	Contact your service provider/telephone
	company for details.
	L If your unit is connected to any additional
	telephone equipment such as a Caller ID box
	or cordless telephone line jack, plug the unit
	directly into the wall jack.
	L If you use a DSL/ADSL service, we
	recommend connecting a DSL/ADSL filter
	between the base unit and the telephone line
	jack. Contact your DSL/ADSL provider for
	details.
	L The name display service may not be
	available in some areas. Contact your service
	provider/telephone company for details.
	L Other telephone equipment may be interfering
	with this unit. Disconnect the other equipment
	and try again.
Caller information is displayed	L Depending on your service
late.	provider/telephone company, the unit may
	display the caller’s information at 2nd ring or
	later.
	L Move closer to the base unit.
The caller list/incoming phone	L The Caller ID number auto edit feature is
numbers are not edited	turned off. Turn it on and try again (page 22).
automatically.	L You need to call back the edited number to
	activate Caller ID number auto edit.
I cannot dial the phone number	L The phone number you dialed might have
edited in the caller list.	been edited incorrectly (for example, the long
	distance “1” or the area code is missing). Edit
	the phone number with another pattern (page
	28).
Time on the unit is shifted.	L Incorrect time information from incoming
	Caller ID changes the time. Set the time
	adjustment to off (page 23).

For assistance, please visit http://www.panasonic.com/help

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Contents Operating Instructions Voice Mail Service Caller ID ServiceIntroduction PreparationNotable differences between the models Product informationKX-TG4321 series Model No Base unit HandsetSupplied accessories Accessory informationAccessory item Quantity Order numberAdditional/replacement accessories Expanding your phone systemSales and support information For your safety Battery Important safety instructionsFor best performance Base unit location/avoiding noiseRoutine care EnvironmentControls Base unitHandset Display ConnectionsCharger Battery installation and replacement During a power failureIf you subscribe to a DSL/ADSL service Battery level Battery icon Battery chargeSymbols used in these operating instructions Dialing mode Setting up the unit before useDisplay language Voice guidance languageAnswering calls Making callsHold Useful features during a callMute FlashTemporary tone dialing for rotary/pulse service users Handset clarity boosterCall share Shared phonebook Adding entriesFinding and calling a phonebook entry Erasing entries Editing entriesChain dial NextProgramming by scrolling through the display menus Programmable settingsMenu Main menu Sub-menuInitial setting Feature Setting code System Code Programming using the direct commandsRing count Programming Night mode Alarm SettingsSetting the start and end time Turning night mode on/offCustomer support Registering a unitOperating additional handsets Registering a handset to a base unitCaller ID features Using Caller ID serviceCaller list Ringer IDEditing a caller’s phone number before calling back Caller ID number auto edit featureErasing selected caller information Erasing all caller informationSave Storing caller information into the phonebookAnswering system Turning the answering system on/offGreeting message Listening to messages using the base unit Listening to messages using the handset Voice guidanceCalling back Caller ID subscribers only Using the answering system remotely Remote access codeRemote commands Remote operationFor voice mail service subscribers Answering system settingsTurning on the answering system remotely Skipping the greeting message to leave a messageMessage alert Caller’s recording timeStoring the voice mail VM access number Voice mail serviceTo erase the voice mail access number Turning VM tone detection on/off The default setting is OnNew Voice Mail is displayed on the handset Listening to voice mail messagesMaking an intercom call IntercomHandset locator Answering a transferred callBase unit Locator Wall mounting Or 102 mm Inches Display message Cause/solution Error messagesTroubleshooting General use Problem Cause/solutionProgrammable settings Problem Cause/solution Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Caller ID Problem Cause/solution Answering system Problem Cause/solution Liquid damage Problem Cause/solution When you ship the productFCC and other information Useful Information Energy Star FCC RF Exposure WarningSpecifications Customer services Or, contact us via the web atTTY users hearing or speech impaired users can call Warranty Limited Warranty Limits And Exclusions Index Call us at 1-800-211-PANA Read this Operating InstructionsFor your future reference Panasonic Puerto Rico, Inc