|
|
| Operations | ||
Fax – receiving (cont.) |
|
|
|
|
|
|
|
|
| ||
Problem | Cause & Remedy |
|
| ||
|
| ||||
The recording image is faint. | ● The other party sent a faint document. Ask them to send a | ||||
| clearer copy of the document. |
|
| ||
| ● The thermal head is dirty. Clean it (p. 82). |
|
| ||
|
| ||||
The printing quality is poor. | ● Some paper has instructions recommending which side to | ||||
| print on. Try turning the paper over. |
|
| ||
| ● Check the document of the other party. |
|
| ||
|
| ||||
A blank sheet is ejected. | ● If a blank sheet is ejected after the received document is | ||||
| printed out, the receiving reduction rate is not |
|
| ||
| programmed correctly. Program the proper rate in feature | ||||
| #36 (p. 68). |
|
|
|
|
| ● The other party placed the document in their fax machine | ||||
| the wrong way. Check with the other party. |
|
| ||
|
|
|
|
|
|
Receive mode |
|
|
|
|
|
|
|
|
|
| |
Problem | Cause & Remedy |
|
| ||
|
|
|
| ||
I cannot select the desired | ● If you want to set the FAX ONLY, TEL/FAX or TAD/FAX | ||||
receive mode. |
|
|
|
| |
| — Select the desired mode using feature #77 (p. 71), and | ||||
| — Press AUTO ANSWER | to turn on the arrow (▼) on | |||
| the right of the display. |
|
|
|
|
| Display: |
| ▼ |
| |
|
|
|
|
|
|
|
|
|
| ON | |
| ● If you want to set the TEL mode: |
|
| ||
| — Press AUTO ANSWER | to turn off the arrow (▼) on | |||
| the right of the display. |
|
|
|
|
|
|
|
|
|
|
|
|
|
| ON | |
|
|
|
| ||
The other party complains that | ● The unit is not in AUTO ANSWER mode. Press |
|
| ||
they cannot send a document. | AUTO ANSWER to turn on the arrow (▼) on the right of | ||||
| the display. |
|
|
|
|
|
|
|
|
|
|
|
|
|
| ▼ |
|
|
|
|
|
|
|
|
|
|
| ON | |
|
|
|
|
|
|
Copying |
|
|
|
|
|
|
|
|
| ||
Problem | Cause & Remedy |
|
| ||
|
| ||||
The unit does not make a copy. | ● You cannot make a copy during programming. Make the | ||||
| copy after programming or stop the programming. |
|
| ||
|
|
|
| ||
A dirty pattern or a black line | ● The glass or rollers are dirty. Clean them (p. 82). |
|
| ||
appears on the copied |
|
|
|
|
|
document. |
|
|
|
|
|
|
|
|
| ||
The copied image is distorted. | ● The thermal head is dirty. Clean it (p. 82). |
|
| ||
|
|
|
| ||
|
|
| (continued) |
77