3Com 860 manual Indicator light problems, Status indicator light is off

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Troubleshooting Phaser 860 Printers

Indicator light problems

Status indicator light is off

The printer is turned off, is not ready, is disabled, or has detected an error.

■Make sure that the printer is plugged in and turned on.

■Do not plug the printer’s power cord into a power strip; use a wall outlet.

Status indicator light is blinking green

■If the printer is receiving, processing, or printing a job, wait for the job to be completed or cancel the job.

■If you have entered the menu in the front panel, you can exit the menu.

■If the warm-up sequence has not finished, wait until the printer displays Ready to Print.

Status indicator light is blinking yellow

■The printer is still printing but there is a warning condition that needs user attention soon.

Status indicator light is blinking red

■The printer has stopped because it detected an error or condition that required user intervention, such as an open door or a paper jam. Correct the condition reported on the front panel (such as by closing the door or clearing the paper jam).

■Press the Information key to access more information on the error condition.

■Refer to the following pages for information about particular error conditions. For detailed information about jams, refer to the Phaser 860 Color Printer User Guide.

46	Phaser 860 Color Printer

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Contents L O R P R I N T E R Page June Phaser 860 Color Printer Contents Troubleshooting Phaser 860 Printers Printer ManagementPrinter Utilities IndexAdvanced Features Print quality modes Windows 95 / Windows 98 PostScript driverWindows 2000 PostScript driver Windows NT PostScript driverTekColor color corrections Windows 2000 / Windows NT PostScript driverPrinting secure print, proof print, and saved print jobs Secure prints, proof prints, and saved printsWindows 2000 / Windows NT driver Deleting secure print, proof print, and saved print jobs Separation pages Collating copiesWindows 2000 driver Booklet printing Scaling Negative and mirror imagesWindows NT driver Watermarks Image smoothingColor and Color Sampler Charts Color Sampler ChartsScroll to Job Defaults Menu Printing the color sampler charts with CentreWare is Printing the colors from an applicationFrom a Macintosh Printing the color sampler charts with utility filesFrom a PC or workstation Printing Pantone Colors from the color selection book Pantone ColorsPrinting printer-specific Pantone Colors Installing the Pantone Color files Printing the Pantone Color Chart from a MacintoshPrinting the Pantone Color Chart from a PC PhaserPrint Plug-in for Photoshop Installing the plug-inUsing the plug-in Select either Easy Install or Custom InstallPhaserPrint Plug-in for Photoshop Resident typefaces PostScript FontsResident Roman typefaces Fonts UniversCE-CondensedBoldOblique Downloading fonts Resident typefaces PCL5CResident PCL typefaces Downloading fonts from a Macintosh Downloading fonts from a PC Printing a list of resident fontsListing the fonts from a Macintosh Listing the fonts from a PC Printer Management CentreWare is Printer Management softwareUsage Profile Email notificationOn the MaiLinX Alerts page, click the Printer Warnings link To turn on/turn off the Startup Page using utility files Operational featuresPrinter’s Startup To enter/exit protected mode using utility files Protected mode for the front panel menusMacintosh SysStart Job execution Manual feed timeout Front panel intensityIntelligent Ready mode Front panel contrastAutomatic tray switching Selecting the source for cleaning pagesFront panel language Installing the utility files on a Macintosh Installing the utility files on a PCPrinter Utilities Utility files on the printer’s CD-ROMUtility files on the Xerox web site Downloading utility files from a Macintosh From the File menu, select Send PostScript FileUsing the Apple Printer Utility to perform other tasks Double-click the Apple Printer UtilityDownloading utility files from a PC Downloading files from Windows 95/Windows 98/Windows MeDownloading files from Windows NT/Windows Capture showFor Windows 95 / 98 environments Capture Printer Port dialog boxNET USE LPT1 \\ServerName\QueueName Troubleshooting Phaser 860 Printers Getting Help Printer CD-ROM Advanced Network Management Tools CD-ROMWindows driver and driver help system Printer’s front panel and internal pagesXerox web sites CentreWare is Other online servicesTo find a local reseller Indicator light problems Status indicator light is offStatus indicator light is blinking green Status indicator light is blinking yellowFront panel error messages Maintenance drawer a missing Maintenance kit lowMaintenance kit empty Maintenance kit service life lowPaper jam message Media jam Retry manual feedProblems with automatic two-sided printing Output is single-sidedFrequent jams with two-sided printing Second side of a two-sided print is upside-downProblems printing on labels Printing labels from Microsoft WordLabels are printed on the wrong side From the Tools menu, select Envelopes and LabelsPrint quality problems Light-colored or missing stripes on printsInk streaks or oil on front, back, or edges of print Images are too light or too darkPrints have dull, faded colors Photographic images appear grainyPrints in black-and-white instead of color Blue colors look too purplePrinting problems Preventing media jams Troubleshooting Phaser 860 Printers Phaser 860 Color Printer Specifications for the Phaser 860 Color Printer Dimensions of one High-Capacity Paper Tray Assembly Weight of one High-Capacity Paper Tray AssemblySound level Printer tiltRegulatory Information for Phaser 860 Printers Declaration of conformity QYLURQPHQWDO3KHQRPHQD DVLF6WDQGDUGFCC Class B device Page Index IndexIndex Index Index Index

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