3Com 860 manual Prints have dull, faded colors, Photographic images appear grainy

Page 59

Troubleshooting Phaser 860 Printers

Prints have dull, faded colors

■If you are using the standard paper/transparency tray or the high capacity transparency/label tray, make sure that the tray switch is set for the appropriate media.

■When printing transparencies, only use Phaser 860 transparency film, which has been specially formulated for use in this printer, and make sure that you have selected Transparency (when feeding from a tray) or Manual Feed-Transparency(when using the manual-feed slot) in the printer driver.

■Increase the print quality or try a different color correction. Refer to page 2 and page 3 for more information.

Photographic images appear grainy

■In the printer driver, select the highest print quality mode. Refer to page 2 for more information.

■Print images that are 150 dpi or higher.

Prints in black-and-white instead of color

■In the printer driver, check if the TekColor Correction is set to Black and White; if it is, choose a different color correction. Refer to page 3 for more information.

■If using a Macintosh:

■

■

Make sure that you are using the correct PPD file with the latest Apple LaserWriter printer driver, that supports color PostScript.

In the Print dialog box, make sure that Color/Grayscale is selected. Some applications require special files to print in color. Make sure that these files are properly installed. For information, refer to the topics on the printer’s CD-ROM or the Xerox web site.

■If using a PC:

■

■

Be sure to use the correct printer driver from the printer’s CD-ROM. Make sure the application you are using is set up to print in color.

Blue colors look too purple

■If printed blue colors look too purple, print your document with the Vivid Color color correction. Refer to page 3 for more information.

Transparency print quality is poor.

■Only use Phaser 860 transparency film, which has been specially formulated for use in this printer.

■Make sure that you have selected Standard as the print-quality mode. Refer to page 2 for more information.

■Try setting Vivid Color as the color correction. Refer to page 3 for more information.

■Make sure that the switch on the side of the standard paper/transparency tray or the high-capacity transparency/label tray, is set to Transparency.

■Make sure that you have selected Transparency (when feeding from a tray) or Manual Feed-Transparency(when using the manual-feed slot) in the printer driver.

Advanced Features and Troubleshooting Manual

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Contents L O R P R I N T E R Page June Phaser 860 Color Printer Contents Index Troubleshooting Phaser 860 PrintersPrinter Management Printer UtilitiesAdvanced Features Windows NT PostScript driver Print quality modesWindows 95 / Windows 98 PostScript driver Windows 2000 PostScript driverWindows 2000 / Windows NT PostScript driver TekColor color correctionsWindows 2000 / Windows NT driver Secure prints, proof prints, and saved printsPrinting secure print, proof print, and saved print jobs Deleting secure print, proof print, and saved print jobs Collating copies Separation pagesWindows 2000 driver Booklet printing Windows NT driver Negative and mirror imagesScaling Image smoothing WatermarksColor Sampler Charts Color and Color Sampler ChartsScroll to Job Defaults Menu Printing the colors from an application Printing the color sampler charts with CentreWare isFrom a PC or workstation Printing the color sampler charts with utility filesFrom a Macintosh Printing printer-specific Pantone Colors Pantone ColorsPrinting Pantone Colors from the color selection book Printing the Pantone Color Chart from a Macintosh Installing the Pantone Color filesPrinting the Pantone Color Chart from a PC Select either Easy Install or Custom Install PhaserPrint Plug-in for PhotoshopInstalling the plug-in Using the plug-inPhaserPrint Plug-in for Photoshop Resident Roman typefaces FontsResident typefaces PostScript Fonts UniversCE-CondensedBoldOblique Resident PCL typefaces Resident typefaces PCL5CDownloading fonts Downloading fonts from a Macintosh Listing the fonts from a Macintosh Printing a list of resident fontsDownloading fonts from a PC Listing the fonts from a PC CentreWare is Printer Management software Printer ManagementEmail notification Usage ProfileOn the MaiLinX Alerts page, click the Printer Warnings link Printer’s Startup Operational featuresTo turn on/turn off the Startup Page using utility files Macintosh Protected mode for the front panel menusTo enter/exit protected mode using utility files SysStart Job execution Front panel intensity Manual feed timeoutFront panel contrast Intelligent Ready modeFront panel language Selecting the source for cleaning pagesAutomatic tray switching Utility files on the printer’s CD-ROM Installing the utility files on a MacintoshInstalling the utility files on a PC Printer UtilitiesUtility files on the Xerox web site From the File menu, select Send PostScript File Downloading utility files from a MacintoshDouble-click the Apple Printer Utility Using the Apple Printer Utility to perform other tasksCapture show Downloading utility files from a PCDownloading files from Windows 95/Windows 98/Windows Me Downloading files from Windows NT/WindowsCapture Printer Port dialog box For Windows 95 / 98 environmentsNET USE LPT1 \\ServerName\QueueName Advanced Network Management Tools CD-ROM Troubleshooting Phaser 860 PrintersGetting Help Printer CD-ROMXerox web sites Printer’s front panel and internal pagesWindows driver and driver help system To find a local reseller Other online servicesCentreWare is Status indicator light is blinking yellow Indicator light problemsStatus indicator light is off Status indicator light is blinking greenFront panel error messages Maintenance kit service life low Maintenance drawer a missingMaintenance kit low Maintenance kit emptyMedia jam Retry manual feed Paper jam messageSecond side of a two-sided print is upside-down Problems with automatic two-sided printingOutput is single-sided Frequent jams with two-sided printingFrom the Tools menu, select Envelopes and Labels Problems printing on labelsPrinting labels from Microsoft Word Labels are printed on the wrong sideImages are too light or too dark Print quality problemsLight-colored or missing stripes on prints Ink streaks or oil on front, back, or edges of printBlue colors look too purple Prints have dull, faded colorsPhotographic images appear grainy Prints in black-and-white instead of colorPrinting problems Preventing media jams Troubleshooting Phaser 860 Printers Phaser 860 Color Printer Specifications for the Phaser 860 Color Printer Printer tilt Dimensions of one High-Capacity Paper Tray AssemblyWeight of one High-Capacity Paper Tray Assembly Sound levelRegulatory Information for Phaser 860 Printers QYLURQPHQWDO3KHQRPHQD DVLF6WDQGDUG Declaration of conformityFCC Class B device Page Index IndexIndex Index Index Index
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