Panasonic KX-PRL262, KX-PRD262 operating instructions Handset or base unit does not ring

Page 64

Useful Information

Problem

The handset or base unit does not ring.

I cannot make local calls with the handset using a cellular line.

I cannot make or answer cellular calls with the handset. or

I cannot answer cellular calls with the base unit.

I can make and answer cellular calls but cannot hear a sound.

I cannot switch cellular calls from the unit to the cellular phone.

I cannot make a call using the landline.

I cannot make long distance calls.

I pressed MZN on the base unit but the desired cellular call was not transferred to the base unit.

The cellular line is not disconnected even though I ended the call on the handset (or the base unit).

Cause/solution

RThe ringer volume for landline is turned off. Adjust the ringer volume (page 35).

RThe ringer volume for cellular line is turned off. Adjust the ringer volume (page 34).

RWhen one handset is selected to ring for cellular calls, other units do not ring. To change the selection, see page 18.

RSilent mode is turned on. Turn it off (page 40).

RYou need to add your area code when making cellular calls. Store your area code in order to automatically add it to the beginning of the 7-digitphone number when making cellular calls (page 20).

RDepending on the cellular phone’s compatibility (page 4), you may not be able to make or answer cellular calls even if the cellular phone is connected to the base unit.

RMake sure that the CELL indicator lights up and the cellular phone is connected to the base unit (page 19).

RIf someone is talking on a cellular call, you cannot use the cellular feature. There can be only one active Bluetooth connection at a time.

RThe cellular phone is being used separately from your system.

RThe Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone.

RDisconnect and reconnect the base unit AC adaptor and try again.

RYour cellular phone may not support this feature. Refer to the operating instructions of your cellular phone.

RThe dialing mode may be set incorrectly. Change the setting (page 16).

RMake sure that you have long distance service.

RIf the landline is in use when MZN is pressed on the base unit, the base unit picks up the landline.

RIf 2 cellular phones are in use when MZN is pressed on the base unit, the base unit picks up the CELL 1 line.

RThis may occur depending on the phone app. Use the cellular phone to disconnect the call.

64For assistance, please visit http://www.panasonic.com/help

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Contents Link-to-Cell Docking Station for Smartphone Link-to-Cell Docking Station for iPhoneThank you for purchasing a Panasonic product Table of Contents Accessory information Supplied accessoriesAdditional/replacement accessories Model compositionBluetooth devices Other informationExpanding your phone system TrademarksIntroduction For your safety Important safety instructions BatteryFor best performance Base unit location/avoiding noiseEnvironment Other informationRoutine care Specifications Setting up Battery installationBattery charging ConnectionsIntelligent eco mode Battery levelPanasonic Ni-MH battery Performance supplied batteries During a power failureControls HandsetBase unit SpeakerBluetooth pairing Mute Microphone USB port rear of unit Charging your smartphoneKX-PRL260 series KX-PRD260 seriesDisplay icons/Indicators Handset display itemsMeaning Within base unit range Out of base unit range Booster on Use Cell1 in use Cell2 in use Line in useLanguage settings Date and timeRecording your greeting message Display languageOther settings Dialing modeScreen saver mode Setting the Smart function keyLink to cell feature Pairing a cellular phoneUnpairing a cellular phone HandsetLink to cell settings Ring as cell modeAuto connection to the Bluetooth devices cellular phones Selecting which unit receives cellular callsCellular line only mode If you do not use the landline Connecting/disconnecting the cellular phone manuallyHandset To connect/disconnect To turn onChanging the Bluetooth PIN When you use the landline againPersonal Identification Number Cellular line selectionMaking cellular calls Making landline callsAnswering calls Useful features during aCall For call waiting or Call Waiting Caller ID service users MuteFlash for landline calls Handset clarity boosterHandset equalizer Call shareTransferring calls, conference calls MbN Stop conference aMbN Transfer to cell a Answering a 2nd callMbN Transfer from cell a Intercom Making an intercom callAnswering an intercom call Answering a 2nd call during a landline callPhonebook Adding phonebook entriesStoring a redial list number to the phonebook Storing caller information to the phonebookGroups Finding and calling from aPhonebook entry Erasing the character or numberEditing entries Erasing entriesErasing an entry Erasing all entriesSpeed dial Chain dialAdding phone numbers to speed dial keys Editing an entryViewing an entry/Making a call Menu list Display menu tree and direct command code tableMain menu Answering device Off Settings Ring count*1 Rings Voice Mail access*3Battery check New message Outgoing callLink to cell Add new device*5 for Cell Tone 2*6Tone 4*7 AllSettings Auto connect *1 Min Mode *1 Off Cell line select Cellphone 1*5Ring adjustments Ringer volume Handset *3 Ringer volumeMemo alarm Once Alarm1-5 Daily Weekly Time Off Caller ID autoAdjustment*1, *12 Manual Talking caller ID Handset Setting*4 Detector2*14Display Wallpaper Wallpaper1 ClockOff Display color Color1 Color2 Display mode*16 Multi itemsMemo alarm Alarm1-5 Once Adjustment*1, *12 ManualChange language Display English Español Voice prompt*1 EnglishOnce AlarmWeekly Silent mode Turning silent mode on/offSelecting groups to bypass silent mode Call blockSetting the first ring for the call block list Storing unwanted callersBlocking incoming calls that have no phone number Storing a single phone numberOther programming Registering a unitProgramming Using Caller ID service Caller ID featuresCaller list Talking Caller IDCaller ID number auto edit feature Editing a caller’s phone numberErasing selected caller information Mmenun a MbN Detail a MselectnErasing all caller information Setting conversion codes Copying phonebook from a cellular phone phonebook transferPlaying music from a Bluetooth device Selecting a Bluetooth device to be used for playing musicBluetooth device Playing music through the base unit’s speakerUsing the handset as a remote control Setting text message SMS alertText message SMS alert KeySelecting the alerting tone MbN On/Off a MselectnMbN Alert tone a Mselectn Using a pre-recorded greeting message Answering system for landlineGreeting message Memory capacity including your greeting messageListening to messages Playing back the greeting messageOperating the answering system Listening to messages from the message listAdvanced new message alerting features Audible message alertNew message alert by a call Calling back Caller ID subscribers onlyRemote access code Turning on/off the new message alert settingRemote operation Editing the set phone numberUsing the answering system remotely Remote commandsVoice guidance Turning on the answering system remotelyAnswering system settings For voice mail service subscribersCall screening Number of rings before the unit answers a callAnswering System for Landline Voice mail service for landline Storing the voice mail VM access numberVoice mail VM tone detection Listening to voice mail messagesWhen Voice mail msg. via phone Cause/solution Error messagesDisplay message Troubleshooting Requires subscription to Caller ID Use rechargeable batteryProblem General useMenu list Battery recharge Making/answering calls, intercomHandset or base unit does not ring Caller ID/Talking Caller ID Using Bluetooth devices Answering system Bluetooth PIN Voice mailLiquid damage Voice mail msg. viaFCC and other information FCC RF Exposure Warning Compatible with Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Or, send your request by E-mail to Customer servicesYou may also contact us directly at Fax Only Warranty For United States and Puerto Rico Limited Warranty CoverageMail-In Service--Online Online Repair Request Parts Labor One 1 YearLimited Warranty Limits And Exclusions When you ship the productIndex Index Page Read troubleshooting page in the Operating Instructions For your future reference
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