Panasonic KX-PRD262, KX-PRL262 operating instructions Troubleshooting, General use, Problem

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Useful Information

Display message

Requires subscription to Caller ID.

Use rechargeable battery.

Cause/solution

RYou must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed.

RA wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 3, 7.

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem

The handset does not turn on even after installing charged batteries.

The unit does not work.

The handset display is blank or dark.

Cause/solution

RPlace the handset on the base unit or charger to turn on the handset.

RMake sure the batteries are installed correctly (page 10).

RFully charge the batteries (page 10).

RCheck the connections (page 10).

RUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.

RThe handset has not been registered to the base unit. Register the handset (page 42).

RThe handset is in screen saver mode (page 16). Activate the handset display again by:

–pressing M N when on a call.

–pressing MOFFN at all other times.

R“LCD backlight” is set to “Off” while on charge. Change the setting (page 37).

For assistance, please visit http://www.panasonic.com/help

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Contents Link-to-Cell Docking Station for Smartphone Link-to-Cell Docking Station for iPhoneThank you for purchasing a Panasonic product Table of Contents Supplied accessories Accessory informationAdditional/replacement accessories Model compositionOther information Bluetooth devicesExpanding your phone system TrademarksIntroduction For your safety Battery Important safety instructionsFor best performance Base unit location/avoiding noiseEnvironment Other informationRoutine care Specifications Battery installation Setting upBattery charging ConnectionsBattery level Intelligent eco modePanasonic Ni-MH battery Performance supplied batteries During a power failureHandset ControlsBase unit SpeakerCharging your smartphone Bluetooth pairing Mute Microphone USB port rear of unitKX-PRL260 series KX-PRD260 seriesHandset display items Display icons/IndicatorsMeaning Within base unit range Out of base unit range Booster on Use Cell1 in use Cell2 in use Line in useDate and time Language settingsRecording your greeting message Display languageDialing mode Other settingsScreen saver mode Setting the Smart function keyPairing a cellular phone Link to cell featureUnpairing a cellular phone HandsetRing as cell mode Link to cell settingsAuto connection to the Bluetooth devices cellular phones Selecting which unit receives cellular callsConnecting/disconnecting the cellular phone manually Cellular line only mode If you do not use the landlineHandset To connect/disconnect To turn onWhen you use the landline again Changing the Bluetooth PINPersonal Identification Number Cellular line selectionMaking landline calls Making cellular callsAnswering calls Useful features during aCall Mute For call waiting or Call Waiting Caller ID service usersFlash for landline calls Handset clarity boosterCall share Handset equalizerTransferring calls, conference calls MbN Stop conference aMbN Transfer to cell a Answering a 2nd callMbN Transfer from cell a Making an intercom call IntercomAnswering an intercom call Answering a 2nd call during a landline callAdding phonebook entries PhonebookStoring a redial list number to the phonebook Storing caller information to the phonebookFinding and calling from a GroupsPhonebook entry Erasing the character or numberErasing entries Editing entriesErasing an entry Erasing all entriesChain dial Speed dialAdding phone numbers to speed dial keys Editing an entryViewing an entry/Making a call Menu list Display menu tree and direct command code tableMain menu Answering device Voice Mail access*3 Off Settings Ring count*1 RingsBattery check New message Outgoing callTone 2*6 Link to cell Add new device*5 for CellTone 4*7 AllMode *1 Off Cell line select Cellphone 1*5 Settings Auto connect *1 MinRing adjustments Ringer volume Handset *3 Ringer volumeAlarm1-5 Daily Weekly Time Off Caller ID auto Memo alarm OnceAdjustment*1, *12 Manual Talking caller ID Handset Setting*4 Detector2*14Clock Display Wallpaper Wallpaper1Off Display color Color1 Color2 Display mode*16 Multi itemsAdjustment*1, *12 Manual Memo alarm Alarm1-5 OnceChange language Display English Español Voice prompt*1 EnglishOnce AlarmWeekly Turning silent mode on/off Silent modeSelecting groups to bypass silent mode Call blockStoring unwanted callers Setting the first ring for the call block listBlocking incoming calls that have no phone number Storing a single phone numberRegistering a unit Other programmingProgramming Caller ID features Using Caller ID serviceCaller list Talking Caller IDEditing a caller’s phone number Caller ID number auto edit featureErasing selected caller information Mmenun a MbN Detail a MselectnErasing all caller information Copying phonebook from a cellular phone phonebook transfer Setting conversion codesSelecting a Bluetooth device to be used for playing music Playing music from a Bluetooth deviceBluetooth device Playing music through the base unit’s speakerSetting text message SMS alert Using the handset as a remote controlText message SMS alert KeySelecting the alerting tone MbN On/Off a MselectnMbN Alert tone a Mselectn Answering system for landline Using a pre-recorded greeting messageGreeting message Memory capacity including your greeting messagePlaying back the greeting message Listening to messagesOperating the answering system Listening to messages from the message listAudible message alert Advanced new message alerting featuresNew message alert by a call Calling back Caller ID subscribers onlyTurning on/off the new message alert setting Remote access codeRemote operation Editing the set phone numberRemote commands Using the answering system remotelyVoice guidance Turning on the answering system remotelyFor voice mail service subscribers Answering system settingsCall screening Number of rings before the unit answers a callAnswering System for Landline Storing the voice mail VM access number Voice mail service for landline Voice mail VM tone detection Listening to voice mail messagesWhen Voice mail msg. via phone Cause/solution Error messagesDisplay message Requires subscription to Caller ID Use rechargeable battery TroubleshootingProblem General useMenu list Making/answering calls, intercom Battery rechargeHandset or base unit does not ring Caller ID/Talking Caller ID Using Bluetooth devices Answering system Voice mail Bluetooth PINLiquid damage Voice mail msg. viaFCC and other information FCC RF Exposure Warning Compatible with Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Or, send your request by E-mail to Customer servicesYou may also contact us directly at Fax Only Limited Warranty Coverage Warranty For United States and Puerto RicoMail-In Service--Online Online Repair Request Parts Labor One 1 YearWhen you ship the product Limited Warranty Limits And ExclusionsIndex Index Page For your future reference Read troubleshooting page in the Operating Instructions