Panasonic KX-PRD262, KX-PRL262 operating instructions Caller ID/Talking Caller ID

Page 65

Useful Information

Caller ID/Talking Caller ID

Problem

Caller information is not displayed.

Caller information is displayed or announced late.

Caller information is not announced.

The caller list/incoming phone numbers are not edited automatically.

I cannot dial the phone number edited in the caller list.

Time on the unit has shifted.

Cause/solution

RYou must subscribe to Caller ID service. Contact your service provider/telephone company for details.

RIf your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

RThe name display service for landline calls may not be available in some areas. Contact your service provider/ telephone company for details.

ROther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.

RDepending on your service provider/telephone company, the unit may display or announce the caller’s information at the 2nd ring or later.

RMove closer to the base unit.

RThe ringer volume for landline is turned off. Adjust the ringer volume (page 35).

RThe ringer volume for cellular line is turned off. Adjust the ringer volume (page 34).

RWhen one handset is selected to ring for cellular calls, other units do not announce caller information. To change the selection, see page 18.

RThe Talking Caller ID feature is turned off. Turn it on (page 36).

RThe ring as cell mode is set to “On (without Talking CID)”. To change the mode, see page 18.

RThe number of rings for the answering system is set to “2 rings” or “Toll saver”. Select a different setting (page 56).

RYour unit does not announce caller information while the other devices such as handsets are engaged in a call.

RThe Caller ID number auto edit feature is turned off. Turn it on and try again (page 37).

RYou need to call back the edited number to activate Caller ID number auto edit.

RThe phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 45).

RIncorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 36).

For assistance, please visit http://www.panasonic.com/help

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Contents Thank you for purchasing a Panasonic product Link-to-Cell Docking Station for iPhoneLink-to-Cell Docking Station for Smartphone Table of Contents Supplied accessories Accessory informationAdditional/replacement accessories Model compositionOther information Bluetooth devicesExpanding your phone system TrademarksIntroduction For your safety Battery Important safety instructionsFor best performance Base unit location/avoiding noiseRoutine care Other informationEnvironment Specifications Battery installation Setting upBattery charging ConnectionsBattery level Intelligent eco modePanasonic Ni-MH battery Performance supplied batteries During a power failureHandset ControlsBase unit SpeakerCharging your smartphone Bluetooth pairing Mute Microphone USB port rear of unitKX-PRL260 series KX-PRD260 seriesHandset display items Display icons/IndicatorsMeaning Within base unit range Out of base unit range Booster on Use Cell1 in use Cell2 in use Line in useDate and time Language settingsRecording your greeting message Display languageDialing mode Other settingsScreen saver mode Setting the Smart function keyPairing a cellular phone Link to cell featureUnpairing a cellular phone HandsetRing as cell mode Link to cell settingsAuto connection to the Bluetooth devices cellular phones Selecting which unit receives cellular callsConnecting/disconnecting the cellular phone manually Cellular line only mode If you do not use the landlineHandset To connect/disconnect To turn onWhen you use the landline again Changing the Bluetooth PINPersonal Identification Number Cellular line selectionMaking landline calls Making cellular callsCall Useful features during aAnswering calls Mute For call waiting or Call Waiting Caller ID service usersFlash for landline calls Handset clarity boosterCall share Handset equalizerTransferring calls, conference calls MbN Stop conference aMbN Transfer from cell a Answering a 2nd callMbN Transfer to cell a Making an intercom call IntercomAnswering an intercom call Answering a 2nd call during a landline callAdding phonebook entries PhonebookStoring a redial list number to the phonebook Storing caller information to the phonebookFinding and calling from a GroupsPhonebook entry Erasing the character or numberErasing entries Editing entriesErasing an entry Erasing all entriesChain dial Speed dialAdding phone numbers to speed dial keys Editing an entryViewing an entry/Making a call Main menu Answering device Display menu tree and direct command code tableMenu list Voice Mail access*3 Off Settings Ring count*1 RingsBattery check New message Outgoing callTone 2*6 Link to cell Add new device*5 for CellTone 4*7 AllMode *1 Off Cell line select Cellphone 1*5 Settings Auto connect *1 MinRing adjustments Ringer volume Handset *3 Ringer volumeAlarm1-5 Daily Weekly Time Off Caller ID auto Memo alarm OnceAdjustment*1, *12 Manual Talking caller ID Handset Setting*4 Detector2*14Clock Display Wallpaper Wallpaper1Off Display color Color1 Color2 Display mode*16 Multi itemsAdjustment*1, *12 Manual Memo alarm Alarm1-5 OnceChange language Display English Español Voice prompt*1 EnglishWeekly AlarmOnce Turning silent mode on/off Silent modeSelecting groups to bypass silent mode Call blockStoring unwanted callers Setting the first ring for the call block listBlocking incoming calls that have no phone number Storing a single phone numberRegistering a unit Other programmingProgramming Caller ID features Using Caller ID serviceCaller list Talking Caller IDEditing a caller’s phone number Caller ID number auto edit featureErasing selected caller information Mmenun a MbN Detail a MselectnErasing all caller information Copying phonebook from a cellular phone phonebook transfer Setting conversion codesSelecting a Bluetooth device to be used for playing music Playing music from a Bluetooth deviceBluetooth device Playing music through the base unit’s speakerSetting text message SMS alert Using the handset as a remote controlText message SMS alert KeyMbN Alert tone a Mselectn MbN On/Off a MselectnSelecting the alerting tone Answering system for landline Using a pre-recorded greeting messageGreeting message Memory capacity including your greeting messagePlaying back the greeting message Listening to messagesOperating the answering system Listening to messages from the message listAudible message alert Advanced new message alerting featuresNew message alert by a call Calling back Caller ID subscribers onlyTurning on/off the new message alert setting Remote access codeRemote operation Editing the set phone numberRemote commands Using the answering system remotelyVoice guidance Turning on the answering system remotelyFor voice mail service subscribers Answering system settingsCall screening Number of rings before the unit answers a callAnswering System for Landline Storing the voice mail VM access number Voice mail service for landlineVoice mail VM tone detection Listening to voice mail messagesWhen Voice mail msg. via phone Display message Error messagesCause/solution Requires subscription to Caller ID Use rechargeable battery TroubleshootingProblem General useMenu list Making/answering calls, intercom Battery rechargeHandset or base unit does not ring Caller ID/Talking Caller ID Using Bluetooth devices Answering system Voice mail Bluetooth PINLiquid damage Voice mail msg. viaFCC and other information FCC RF Exposure Warning Compatible with Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española You may also contact us directly at Fax Only Customer servicesOr, send your request by E-mail to Limited Warranty Coverage Warranty For United States and Puerto RicoMail-In Service--Online Online Repair Request Parts Labor One 1 YearWhen you ship the product Limited Warranty Limits And ExclusionsIndex Index Page For your future reference Read troubleshooting page in the Operating Instructions
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