Panasonic KX-PRD262, KX-PRL262 operating instructions Answering system

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Useful Information

Problem

I cannot use the handset as a remote control when playing music from your Bluetooth device through the base unit’s speaker.

The handset does not show music information on the display.

I am not talking on a cellular call, but the CELL indicator on the base unit may flash.

Cause/solution

RConfirm that the Bluetooth device supports the Audio Video Remote Control Profile (AVRCP) specification.

RConfirm that the Bluetooth device supports the Audio Video Remote Control Profile (AVRCP ver 1.3 or later) specification.

RConfirm that some kind of media player app is not activated on your smartphone.

Answering system

Problem

The unit does not record new messages.

I cannot operate the answering system remotely.

The unit does not emit the specified number of rings.

Cause/solution

RThe answering system is turned off. Turn it on (page 51).

RThe answering system does not answer or record calls from cellular lines.

RThe message memory is full. Erase unnecessary messages (page 52).

RThe recording time is set to “Greeting only”. Change the setting (page 56).

RYour service provider/telephone company’s voice mail service may be answering your calls before the unit’s answering system can answer your calls. Change the unit’s number of rings setting (page 56) to a lower value, or contact your service provider/telephone company.

RThe answering system will not answer incoming calls while the other devices such as handsets are engaged in a call.

RThe remote access code is not set. Set the remote access code (page 54).

RYou are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 54).

RThe answering system is turned off. Turn it on (page 55).

RYou cannot operate the answering system when calling a cellular phone paired to the base unit.

RIf the first ring is turned off, the number of rings decreases by 1 from the specified number of rings.

For assistance, please visit http://www.panasonic.com/help

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Contents Link-to-Cell Docking Station for Smartphone Link-to-Cell Docking Station for iPhoneThank you for purchasing a Panasonic product Table of Contents Model composition Accessory informationSupplied accessories Additional/replacement accessoriesTrademarks Bluetooth devicesOther information Expanding your phone systemIntroduction For your safety Base unit location/avoiding noise Important safety instructionsBattery For best performanceEnvironment Other informationRoutine care Specifications Connections Setting upBattery installation Battery chargingDuring a power failure Intelligent eco modeBattery level Panasonic Ni-MH battery Performance supplied batteriesSpeaker ControlsHandset Base unitKX-PRD260 series Bluetooth pairing Mute Microphone USB port rear of unitCharging your smartphone KX-PRL260 seriesBooster on Use Cell1 in use Cell2 in use Line in use Display icons/IndicatorsHandset display items Meaning Within base unit range Out of base unit rangeDisplay language Language settingsDate and time Recording your greeting messageSetting the Smart function key Other settingsDialing mode Screen saver modeHandset Link to cell featurePairing a cellular phone Unpairing a cellular phoneSelecting which unit receives cellular calls Link to cell settingsRing as cell mode Auto connection to the Bluetooth devices cellular phonesTo turn on Cellular line only mode If you do not use the landlineConnecting/disconnecting the cellular phone manually Handset To connect/disconnectCellular line selection Changing the Bluetooth PINWhen you use the landline again Personal Identification NumberMaking landline calls Making cellular callsAnswering calls Useful features during aCall Handset clarity booster For call waiting or Call Waiting Caller ID service usersMute Flash for landline callsMbN Stop conference a Handset equalizerCall share Transferring calls, conference callsMbN Transfer to cell a Answering a 2nd callMbN Transfer from cell a Answering a 2nd call during a landline call IntercomMaking an intercom call Answering an intercom callStoring caller information to the phonebook PhonebookAdding phonebook entries Storing a redial list number to the phonebookErasing the character or number GroupsFinding and calling from a Phonebook entryErasing all entries Editing entriesErasing entries Erasing an entryEditing an entry Speed dialChain dial Adding phone numbers to speed dial keysViewing an entry/Making a call Menu list Display menu tree and direct command code tableMain menu Answering device New message Outgoing call Off Settings Ring count*1 RingsVoice Mail access*3 Battery checkAll Link to cell Add new device*5 for CellTone 2*6 Tone 4*7Handset *3 Ringer volume Settings Auto connect *1 MinMode *1 Off Cell line select Cellphone 1*5 Ring adjustments Ringer volumeSetting*4 Detector2*14 Memo alarm OnceAlarm1-5 Daily Weekly Time Off Caller ID auto Adjustment*1, *12 Manual Talking caller ID HandsetColor2 Display mode*16 Multi items Display Wallpaper Wallpaper1Clock Off Display color Color1Español Voice prompt*1 English Memo alarm Alarm1-5 OnceAdjustment*1, *12 Manual Change language Display EnglishOnce AlarmWeekly Call block Silent modeTurning silent mode on/off Selecting groups to bypass silent modeStoring a single phone number Setting the first ring for the call block listStoring unwanted callers Blocking incoming calls that have no phone numberRegistering a unit Other programmingProgramming Talking Caller ID Using Caller ID serviceCaller ID features Caller listMmenun a MbN Detail a Mselectn Caller ID number auto edit featureEditing a caller’s phone number Erasing selected caller informationErasing all caller information Copying phonebook from a cellular phone phonebook transfer Setting conversion codesPlaying music through the base unit’s speaker Playing music from a Bluetooth deviceSelecting a Bluetooth device to be used for playing music Bluetooth deviceKey Using the handset as a remote controlSetting text message SMS alert Text message SMS alertSelecting the alerting tone MbN On/Off a MselectnMbN Alert tone a Mselectn Memory capacity including your greeting message Using a pre-recorded greeting messageAnswering system for landline Greeting messageListening to messages from the message list Listening to messagesPlaying back the greeting message Operating the answering systemCalling back Caller ID subscribers only Advanced new message alerting featuresAudible message alert New message alert by a callEditing the set phone number Remote access codeTurning on/off the new message alert setting Remote operationTurning on the answering system remotely Using the answering system remotelyRemote commands Voice guidanceNumber of rings before the unit answers a call Answering system settingsFor voice mail service subscribers Call screeningAnswering System for Landline Listening to voice mail messages Voice mail service for landlineStoring the voice mail VM access number Voice mail VM tone detectionWhen Voice mail msg. via phone Cause/solution Error messagesDisplay message General use TroubleshootingRequires subscription to Caller ID Use rechargeable battery ProblemMenu list Making/answering calls, intercom Battery rechargeHandset or base unit does not ring Caller ID/Talking Caller ID Using Bluetooth devices Answering system Voice mail msg. via Bluetooth PINVoice mail Liquid damageFCC and other information FCC RF Exposure Warning Compatible with Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Or, send your request by E-mail to Customer servicesYou may also contact us directly at Fax Only Parts Labor One 1 Year Warranty For United States and Puerto RicoLimited Warranty Coverage Mail-In Service--Online Online Repair RequestWhen you ship the product Limited Warranty Limits And ExclusionsIndex Index Page For your future reference Read troubleshooting page in the Operating Instructions