Troubleshooting
Basic Troubleshooting
Table 2 is organized in order of common symptoms, with a series of possible causes. Each possible cause also shows possible troubleshooting remedies, including system display checks where appropriate.
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| In troubleshooting, AC | |
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| voltages can be measured | |
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| at this series of test points | |
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| using a narrow probe | |
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| Figure 8 AC Test Points | ||
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| Table 2 | Troubleshooting |
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| Symptom | Possible Cause | Possible Remedy |
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| No DC Voltage. | Use a DC voltmeter to check the voltage directly on the DC |
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| terminals. If not present, the problem is external. If present, the |
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| inverter could be damaged. Contact OutBack Technical Support |
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| (see inside front cover of this manual). |
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| Jumper J3 missing. | See the Installation Manual for the location of J3. Confirm the |
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| jumper is present. If missing, replace the jumper. Or follow the |
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| No AC output |
| Installation Manual instructions to install an external switch. |
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| (will not invert). | Unit defaulted off | The Radian inverter is given an initial OFF command in the |
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| (No MATE3 present; initial | factory. With DC present, use narrow pliers to remove jumper J3 |
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| install; J3 confirmed present). | from its pins. Once removed, install it again. This is the |
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| equivalent of “jiggling the switch.” |
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| Inverter set to Off. | MATE3 system display only: Set to On with the INVERTER hot key. |
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| Inverter set to Search (Search | MATE3 system display only: If constant power is required, set to On |
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| mode). | with the INVERTER hot key. (If this setting was intentional, then |
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| no action is required.) |
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| One or more | Unit is slave and is in Power | MATE3 system display only: Check Power Save levels in the |
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| inverters will not | Save mode. | Inverter Stacking menu and test with loads. Determine if the |
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| invert while others |
| inverter comes on at the appropriate levels. (If this setting was |
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| do (in |
| intentional, then no action is required.) |
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| system). |
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| 33 |
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