Troubleshooting
| Table 2 | Troubleshooting | |
Symptom | Possible Cause | Possible Remedy | |
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| |
| Inverter output is being fed | Disconnect AC output wires. Turn the inverter off and then on. If | |
Inverter hums | with an external AC source that | the problem clears, reconnect the AC output wires. If the | |
loudly. System | is out of phase. | problem recurs when reconnected, an external AC source is | |
display may show |
| connected to the output. | |
messages for high |
|
| |
Inverter has been incorrectly | Check HUB ports and make certain the master inverter is plugged | ||
battery voltage, | |||
low battery voltage, | stacked with another unit on | into port 1. | |
or backfeed error. | the same output. All units | MATE3 system display only: Check stacking settings in the Inverter | |
| come defaulted as master. | ||
| Stacking menu. Only one master is allowed per system. | ||
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| ||
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| |
| AUX output is not connected. | Test the generator or device to confirm functionality. Test the | |
|
| appropriate AUX terminals with a DVM. (If the RELAY AUX | |
|
| terminals are in use, test for continuity. If the 12V AUX terminals | |
|
| are in use, test for 12 Vdc.) If the proper results are present when | |
|
| the menu indicates the function is On (and the device still does | |
|
| not work), then there is an external connection problem. If the | |
Generator, external |
| proper results are not present with the function On , the AUX | |
| circuit may be damaged. Contact OutBack Technical Support (see | ||
fan, etc. fails to start |
| ||
| inside front cover of this manual). | ||
when triggered by |
| ||
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| ||
AUX output. | Wrong AUX terminals have | MATE3 system display only: Confirm that the AUX menu that was | |
| been programmed. | programmed matches the terminals that are in use. The Auxiliary | |
|
| Output menu programs the 12V AUX terminals. The Auxiliary | |
|
| Relay menu programs the RELAY AUX terminals. | |
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| |
| Wrong AUX terminals are in use. | If generator or external device requires 12 Vdc, confirm the 12V | |
|
| AUX terminals have been connected. The RELAY AUX terminals | |
|
| do not provide voltage. | |
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| |
Automatic | MATE3 system display only: AGS | Check both inputs for a second AC source (utility grid). If the | |
Generator Start fails | function does not work if a valid | inverter detects an acceptable AC source, it will not allow AGS. | |
to trigger when | input is present. | This is true even if it is internally disconnected from the source | |
conditions are met |
| (due to HBX mode, Mini Grid mode, or similar programming). | |
(or starts when |
|
| |
MATE3 system display is not | AGS programming is located in MATE3 and cannot function if it is | ||
conditions are not | |||
met). | present. | removed. | |
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37 |