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Chapter 7 Troubleshooting
Table 20. DX or electric heat does not energize (Continued)
Probable cause | Explanation |
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Requested mode off | You can communicate a desired operating mode (such as off, heat, and cool) to the con- |
| troller. If off is communicated to the controller, the unit shuts off the compressor or elec- |
| tric heat. |
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Freeze avoidance | When the fan is off with no demand for capacity (0%) and the outdoor air temperature is |
| below the freeze avoidance setpoint, the controller disables compressors and electric |
| heat outputs (100%) to prevent coil freezing. This includes unoccupied mode when there |
| is no call for capacity or any other time the fan is off. |
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Table 21. Outdoor air damper remains closed
Probable cause | Explanation |
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Unit wiring | The wiring between the controller outputs and the outdoor air damper must be present |
| and correct for normal outdoor air damper operation. Refer to applicable wiring diagram. |
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Failed end device | Check damper actuator to ensure proper operation. |
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No power to the | If the controller does not have power, the outdoor air damper does not operate. For the |
controller | Tracer ZN521 controller to operate normally, you must apply an input voltage of 24 Vac. If |
| the green LED is off continuously, the controller does not have sufficient power or has |
| failed. |
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Diagnostic present | Several diagnostics affect outdoor air damper operation. For information about these |
| diagnostics, see Table 16 on page 59. |
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Normal | The controller opens and closes the outdoor air damper based on the controller’s occu- |
operation | pancy mode and fan status. Normally, the outdoor air damper is open during occupied |
| mode when the fan is running and closed during unoccupied mode. |
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Unit configuration | The controller must be properly configured based on the actual installed end devices and |
| application. If the unit configuration does not match the actual end device, the outdoor air |
| damper may not work correctly. |
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Manual output test | The controller includes a manual output test sequence you can use to verify output oper- |
| ation and associated output wiring. However, based on the current step in the test |
| sequence, the outdoor air damper may not be open. Refer to the “Manual output test” on |
| page 52. |
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The controller includes both a morning | |
down sequence | outdoor air damper closed during the transition from unoccupied to occupied. This is an |
| attempt to bring the space under control as quickly as possible. |
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Requested mode off | You can communicate a desired operating mode (such as off, heat, or cool) to the control- |
| ler. If off is communicated to the controller, the unit closes the outdoor air damper. |
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Table 22. Outdoor air damper remains open
Probable cause | Explanation |
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|
Unit wiring | The wiring between the controller outputs and the outdoor air damper must be present |
| and correct for normal outdoor air damper operation. Refer to applicable wiring diagram. |
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Failed end device | Check damper actuator to ensure proper operation. |
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