
1800116417 FV2048:1800116417 FV2048 9/07/09 11:16 Page 11
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If there is a problem
PROBLEM | CAUSES | SOLUTIONS | ||
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Water drips from  | The chosen temperature is too  | Position the thermostat in the steam range  | ||
the holes in the  | low and does not allow for the  | (from •• to MAX).  | ||
soleplate.  | formation of steam.  | 
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  | You are using steam while the iron  | Wait until the thermostat light goes out.  | |
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  | is not hot enough.  | 
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  | You are using the Shot of Steam  | Wait a few seconds between each use of  | |
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  | button too often.  | the button.  | |
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  | There is too much steam.  | Reduce the steam.  | 
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  | You have stored the iron  | Always store your iron on its heel.  | |
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  | horizontally, without emptying it  | 
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  | and without setting it to .  | 
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Brown streaks  | You are using chemical descaling  | Do not add any descaling agents to the  | ||
come through the  | agents.  | water in the water tank.  | ||
holes in the  | 
  | You are not using the right type of  | Perform a   | 
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soleplate and  | water.  | consult the section "What water to use?".  | ||
stain the linen.  | 
  | Fabric fibres have accumulated  | Perform the   | 
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  | in the holes of the soleplate and  | clean the soleplate with a damp sponge.  | |
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  | are burning.  | Vacuum the holes of the soleplate from  | |
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  | time to time.  | |
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  | Your linen has not been rinsed  | Make sure that your laundry is rinsed  | 
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  | sufficiently or you have ironed a  | sufficiently so as to remove any deposits  | |
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  | new garment before washing it.  | of soap or chemical products on new  | |
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  | clothes.  | |
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The soleplate is  | Your are ironing with an  | Clean the soleplate as indicated above.  | ||
dirty or brown  | inappropriate setting  | Select the appropriate setting.  | ||
and can stain the  | (temperature too high).  | 
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linen.  | 
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There is little or no  | The water tank is empty.  | Fill it.  | ||
steam.  | 
  | The   | Clean the   | 
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  | Your iron has a   | Clean the   | 
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  | Your iron has been used dry for  | Carry out a   | |
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  | too long.  | 
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The soleplate is  | You have placed your iron flat on  | Always set your iron on its heel.  | ||
scratched or  | a metallic   | 
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damaged.  | over a zip.  | 
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Steam or water  | The steam control is not set to .  | Check that the steam control is set to .  | ||
comes out from  | 
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the iron as you  | The water tank is overfilled.  | Never overfill the water tank. Empty out  | ||
finish filling the  | 
  | the excess.  | ||
tank.  | 
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The spray does  | There is not enough water in the  | Fill up the water tank.  | ||
not spray.  | water tank.  | 
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If you have any problem or queries, please contact our Customer Relations team first for expert help and advice:
0845 602 1454 - UK \ (01) 4751947 - Ireland or consult our website - www.tefal.co.uk
Environment protection first !
 Your appliance contains valuable materials which can be recovered or recycled.  Leave it at a local civic waste collection point.
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