HP RISS Components manual Deleting end-user deleted items on the Riss, Location of deleted items

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Deleting end-user deleted items on the RISS

Mail items can be deleted by the end-user from the Exchange mail store and from the RISS in a coordinated fashion. Exchange 2000 and 2003 support a retention interval on end-user deleted items. If the interval was allowed to lapse, the deleted items would be permanently removed (hard deleted) from the Exchange mail store. To coordinate the deleted items, the delete rule is executed within the Exchange retention interval.

Location of deleted items

When a mail item is deleted from a user folder, it is moved to the Deleted Items folder. It remains there until user action is taken, such as Empty Deleted Items Folder. If a mail item is already in the Deleted Items folder and the user deletes it again, the Exchange retention setting causes the item to move from the Deleted Items folder into the intermediate Dumpster storage. It remains there until either the RISS delete rule is executed or the Exchange retention interval lapses.

The first decision to make in deleting items involves the location. RISS supports the deletion of items from both the Deleted Items folder and from the Dumpster. The Dumpster should be considered a required location. The Deleted Items folder is optional and depends on the policy within your organization. The location selection is made in the Mail Attender rule.

RISS also supports the deletion of tombstoned and non-tombstoned mail items. This option is selected in the RISS Scheduler options for the Synchronize Deleted Items rule type. Select the check box Delete non-tombstoned items.

PTDelItems is invoked using a scheduled event created in the Scheduler interface. In combination with the Mail Attender rule, this task performs actions to request repository removal from the specified RISS document reference. To synchronize the deletion of both RISS and Exchange mail items, enable Exchange retention for the target mail store and execute PTDelItems with a rule within the retention period.

Deleted items tag

To provide flexibility in processing the deletion of mail items, a tag is added to items that fail to delete due to targeted tombstoning or other conditions. The tag is added as a custom MAPI property, PTDelStatus. The value of this property is a number that indexes by one for each pass of PTDelItems.

When the PTDelStatus tag exists on a mail item, it indicates that attempts have been made to delete the item and they have failed. This could be due to issues related to RISS retention, a disabled RISS, or other coordination issues. For this reason, the tag can be used in a Mail Attender rule to periodically search for such items. Or the tag can be added to the PTDelItems rule so the same items do not get repeated attempts to delete.

The tag option can be disabled in the RISS.ini configuration file as follows:

[PTDelItems]

TagUndeletedItems=False

In a well coordinated system, there will be no items remaining with the PTDelStatus tag.

Configuring deletion retention

To enable deletion retention on the Exchange server, the following settings are assigned to each Mailbox Store. To access the properties page, use Microsoft Exchange System Manager and navigate to each Exchange server’s mailbox store in each of its storage groups.

Administrator Guide

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Contents T3559-90809 Page Contents Account Manager AM Other user management featuresConfiguration Account SynchronizationExternal access ReportingPST Importer Backup system administration Audit Log14 Configuring Outlook 113 140 Index 145Figures Administrator Guide Tables Administrator Guide Page About this guide Intended audienceRelated documentation TIP Document conventions and symbolsHP technical support Document conventionsSubscription service Other web sitesProviding feedback About this guide Riss overview RIM applications for usersApplication Tasks How to restart Riss after a power failure Riss power on/offPower off Power onOpt/bin/restart Riss overview Accessing PCC Introduction to Platform Control Center PCCUser interface components PCC user interface User interface orientation tipsUpdating views before printing Views for common system administration tasksViews accessible from left menu Views for common tasksMining Overview on Monitoring and reportingLife cycle state Definition Importance Statuses and statesSmart cell life cycle states Smart cell life cycle statesDiscovery If the cell’s status is OK, only the mirror cell has FailedLink to Overview System StatusOverview Application EventsAppliance Performance Account Manager ServiceApplication Events features Application Events featuresAppliance Statistics Riss Version Appliance Statistics featuresAppliance Statistics features Storage StatusLink to Storage Status view Storage Status view featuresSystem Status Not represented in the bar graphActual percentage of CPU use System Status view featuresAppliance Control view features Appliance ControlStarting, stopping, and restarting servers on the system Link to Performance Graph view Performance Graph featuresPerformance Graph Example Appliance Store graphCreating performance graphs Example System Monitoring graphSystem Status Appliance Configuration ConfigurationRiss Configuration Domain ConfigurationFirewall ports Firewall SettingsLink to Firewall Settings view SSL ConfigurationAvailable certificate signing requests Creating a certificate signing requestDeleting a certificate signing request Installing and generating a certificate on the Http portals Installing and generating a certificate on the PCC portalOpt/bin/restarthttp Software Version view featuresSoftware Version Displaying Software Version42 Configuration Creating Ldap server connections Account SynchronizationAccount Synchronization overview Creating and running DAS jobsNew Ldap connection Creating jobsMapping information Mapping advanced optionsAssign a job to a portal Assigning Http portalsStarting, scheduling, and stopping DAS jobs Editing or deleting jobsManaging available Http portals Editing or deleting available Ldap connectionsViewing DAS history logs Account Manager AM Account Manager overviewLink to Account Manager view Account Manager view Adding a new user Account Manager view featuresAccount Manager view features Managing user accountsEditing user account information Editing user informationUser account information User account informationManaging groups Managing repositoriesAdding repositories Edit the relevant entries Click the Save Now! button Editing repository informationRepository information Repository informationLoading user account information Other user management featuresManual Account Loader Exporting user account informationError Recovery features Error RecoveryError Recovery features Links to Error Recovery viewRepairing synchronization errors Other user management features This chapter discusses the following topics Data managementReplication Database ReplicationDatabase Replication features Re-Initializing db2 replicationDB2 on replica /opt/bin/repl/dbRepl status -brief -force Data Replication Flow Replication Service General StatusReplication Status Data Replication FlowLink to Cloning view Smart cell cloningCloning view features Cloning view featuresCloning smart cells copying data Link to Reprocessing view ReprocessingRescheduling all reprocessing schedules Editing reprocessing schedulesChanging the reprocessing status Using the Reprocessing UtilityLink to Retention view Repository-level retentionViewing reprocessing history logs Searching for and editing a repository retention periodUser Repository search results Editing domain retention periodsDatabase and data backup Changing the retention processing statusViewing retention history logs Link to DB and Data Backup view Backup file locationsRestoring DB2 and master configuration file backups DB Backup HistoryRestoring the master configuration files This will delete the content of the VolBack directoryOpt/bin/backup/db2BackupUtility -restoredb2 Usr/local/tsmBackup/rotateMasterConfigBackup -restoreSearching the Event Viewer Event Viewer featuresReporting Event ViewerDownloading the Riss MIB Other Event Viewer featuresSetting the Snmp server Snmp ManagementSelecting Snmp traps Detailed email reports Setting Snmp CommunityEmail Reporter Receiving Snmp events by emailLogfile Sender Creating and scheduling email reportsDetailed Email Reports Links to LogFile Sender view Link to RIM Management view External accessRIM Management Mining OverviewConfigured Tasks System ServicesMining Overview view features System Services featuresConfigured Tasks features Journal Mining featuresJournal Mining Selective Archiving Synchronize Deleted Items Tombstone MaintenanceExternal access Archive Request file PST ImporterPST Importer overview PST Importer processInstalling PST Importer Installation requirementsInstallation procedure Click New Following window appears Using PST ImporterArchive Request Loader Creating or revising an Archive Request filePSTLaunchMgr MaxProcesses=1 Creating a new fileHPPSTInit Verbosity=3 Parameter Description Validating file from command lineUsing PST Import Monitor PST Import MonitorPST Import Monitor Displaying reports and log files Collecting statistics impacts performancePSTImporter MonitorPath=UNCPath Settings description Archive Request file specificationsPSTImporter Verbosity=X Tag Description Tags in HeaderTags in FileSpec Sample filePST Importer Audit Log Enabling the Audit Log featureGranting user access to the Audit Log repository AuditLogEnabled=true DomainLogIP=VIP for this domainMonitoring status Setting Audit Log repository retention periodsTivoli Storage Manager Backup system administrationRiss backup strategy Gaining access to the Riss backup serverSmart cell data backups Separate Group VolumesTSM backup terms Policy domain structure How Riss configures TSMAdding and labeling new media Web interface Library properties Server process list Adding and labeling new media command lineRestoring a smart cell Provisioner status Things to back up Preparing the backup server for disaster recoveryTSM Disaster Recovery Manager Example Preparing the backup server for a disasterExample 1. tsm INTERNALquery drmstatus Tsm INTERNALset drmcouriername Joe’s courier serviceTsm INTERNALbackup db type=full devclass=DC.TAPE Tsm INTERNALset drmvaultname Ironvault, somewhereExample Recovering the server from a disaster Recovering the backup serverINTERNALaudit library LIB.TAPE command RECPLAN.RECOVERY.SCRIPT.DISASTER.RECOVERY.MODE.CMDAdministrator Guide 111 Backup system administration Scheduler, 14 Configuring OutlookConfiguring your system for Exchange and Outlook Configuring user accounts on serversInstalling the Outlook plug-in Registry settingsUser accounts on customer servers For HKLM\Software\Hewlett-Packard\Outlook PlugIn\Cache For HKLM\Software\Hewlett-Packard\Outlook PlugIn For HKLM\Software\Hewlett-Packard\Outlook PlugIn\PlugInURLsFor HKLM\Software\Hewlett-Packard\Outlook PlugIn\Search RetrievalHost=HOSTNAME Deprecated and is no longer usedInstalling and configuring the Outlook plug-in for users Manually creating other registry settingsSetting registry key for journaling Configuring journal miningEnabling journaling on mailbox stores Configuring mailbox mining Configuring Exchange for email stub supportPublishing forms Adding mailboxes using Mail Attender Setting up Information StoresSettings view button Be selected by Mail Attender Set up Auto-SearchScheduler Starting SchedulerScheduling an event Enabling load balancing message by messageDocRef Host Httphost Enabling a scheduled event Editing selective archiving eventsDomain.jcml Administrator Guide 125 Selective Archiving Event window Editing journal mining eventsJournal Mining Event window Editing Synchronize Deleted Items events Editing tombstone maintenance eventsSynchronize Deleted Items event window Copying a scheduled eventDeleting a scheduled event Modifying rules in Mail AttenderEnter a description Modifying a rule using Mail AttenderAdd Information Stores window Starting selective archiving Status ViewMonitoring View Monitoring View window PTDelItems TagUndeletedItems=False Deleting end-user deleted items on the RissLocation of deleted items Configuring deletion retentionMailbox store Scheduling deletion from Riss Deletion settingsAppend to a CSV file Creating a Mail Attender ruleSummary report SetAdmin.exeEnd-user delete security CSV ColumnsMultiple mail stores System requirementsMultiple Riss systems Temporary storage in Drafts folderSession Asp.config file has several OWA configuration settings Configuring the asp.config fileMbarney=http//mbarney Papoon=http//papoon Changing the ASP time-out Browser functionalityMulti-user support 144 Configuring Outlook Account Error Recovery view Account Manager Account Manager Service, 28 account synchronizationIndex Outlook plug-in,114 PST Importer EventsPCC Repairing, 58 system requirements
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