HP RISS Components manual Changing the ASP time-out, Browser functionality, Multi-user support

ASP pages

Use the ASP section to change the appearance of RISS archived items, and to set the UsePropertyTemplate flag.

For OWA RISS, a mail item that is RISS archived will optionally display the RISS icon. You can disable the appearance of the icon by changing the Icon configuration setting.

The UsePropertyTemplate flag should be set to TRUE only for Exchange 2000.

Exchange 2003 performs the correct action by default. The flag setting is harmless for Exchange 2003, but set it to FALSE to save unnecessary steps.

[ASP]

;Icon allows the RISS icon to be turned on/off

;Default=On

Icon=On

;UsePropertyTemplate causes the unsent flag to be corrected for Exchange 2000

;Default=TRUE

UsePropertyTemplate=TRUE

Changing the ASP time-out

The amount of time it takes to retrieve and reconstruct an email with large attachments is directly related to the CPU size of the Exchange server. The default attachment limit for a 500 Mhz server is about 3 MB. The default attachment limit for a 3 Ghz server is about 10 MB. (These limits are the default based on the configuration of the OWARISS site in the IIS Manager.) If the maximum attachment size is exceeded, the retrieval times out.

If you anticipate attachments to be larger than these limits, the default ASP time-out can be adjusted.

1.Open the IIS Manager.

2.Navigate to and right-click the OWARISS site.

3.Select Properties.

4.Click Configuration.

5.Select the Options tab.

6.Look for the ASP Script Timeout adjustment.

The default is 90 seconds. The setting can be increased to allow larger attachments.

7.After changing the setting, click OK. It is not necessary to restart IIS.

Browser functionality

OWA has two modes of operation, Premium and Basic. The mode of operation and configuration is an enterprise decision and is described in the Microsoft OWA install manual. Premium operation has the look and feel of MS-Outlook. Basic operation is similar, but might have reduced functionality.

Multi-user support

Any number of users can access their email through OWA at the same time. Limits are only dependent on the size and performance of the underlying MS-Exchange servers and corresponding hosting web site. Because this is a web access script, there are expected small delays that typically occur during web site access.

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