HP StudioJet, FlexJet E manual Update the Firmware

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3.If you do not see a firmware version displayed, please check connections to the printer. Call Ioline Customer Service for help resolving communication issues.

Update the Firmware

1.Choose File>Download Firmware from the menu bar.

2.Press the Select Firmware button.

3.Follow the on-screen directions for restarting the printer so that it will accept new firmware. Press OK when the printer is ready (three yellow lights on the keypad.)

4.Use the file window to browse to the location where you stored the firmware file (e.g. c:\Ioline\Firmware.)

5.A download progress window will appear.

6.When the download finishes, the printer will go through the initialization process. When the printer is finished, the OK light will turn red and the Square light will turn green.

7.Press the Done button.

8.The printer is ready for normal use. Perform test plots and verify that the calibration values are correct. If anything is not performing correctly, reset calibration values as described un- der the Reset Calibration Values section in this chapter.

Chapter 4: Routine Maintenance 49

iNote

The firmware filename usually looks like ‘xxxxx.mot’, where

xxxxxis the unique version number for your printer.

i Note

If the firmware file is a ZIP archive, make sure it is decom- pressed before sending it to the printer.You can download a ZIP decompression utility at http://www.winzip.com if necessary.

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Contents User Guide User Notice Ioline Flexjet E Printers Table of Contents Routine Maintenance Glossary Index Page Page Safety & Cautions Visual Reference Guide KM N AB C D E F Getting Started ChapterIoline FlexJet E User Guide How The Ioline FlexJet E and StudioJet printers WorkAttaching the Printer to the Stand Printer AssemblyUnpacking the Printer Assembling the StandCOM Port Serial ConfigurationCable Connections Baud Rate Other Serial Port SettingsSoftware Setup Options InstallationCAD Installing FlexPlot and the Control Center Power OnThis page intentionally left blank Start/Stop Keypad ControlsSet Origin CleanQuality Special Key Combinations Overview Changing System SettingsVariety of settings are adjustable to fit specific needs Control CenterTools Control Center Menu Bar FeaturesFile CommunicationsControl Center Menu Options Consumables Send marker/plot files Printing a MarkerGeneral Guidelines Loading Paper on the FlexJet E Loading Paper on the StudioJetFlexJet E only Installing the Take-up Shaft2H+ FlexJet E Feeding PaperPositioning the Pinchwheels Tape Paper to theTake-up ShaftPositioning the pinchwheels Insert Front Dancer BarSending Plot Files Pausing a Marker PlotInsert Rear Dancer Bar2H+ FJE Models Only Set an OriginRemoving Markers from the Take-up Shaft Canceling a Marker PlotManually freeing the take-up shaft Manually Freeing Take-up ShaftReattach Paper To the Take-up Shaft Automatically Freeing the Take-Up ShaftPrinting to the Floor Cleaning the Platen and Traverse Cleaning the Drive ShaftPrepare the Printer See the Operation chapter Cleaning the Support BlocksSize Calibration Enter the Calibration Data Click on Done when finished Routine MaintenanceUse the Control Center to Gather the Calibration Data Prepare the Printer Cartridge CalibrationFrame Gap Paper Scan Alignment Motion Adjust Carriage Scan AlignmentClick on Done when finished Check Cartridges Cartridge Maintenance and HandlingAutomatic Cleaning Procedure Open the latch for the first cartridge and remove it Manual Cleaning ProcedureSoft, fiberless, and moistened with deionized water Print Cartridge Storage Update the Firmware Reset Calibration Values Media Tracking General TroubleshootingSerial Communication Printing QualityLine Quality Troubleshooting Keypad Error CodesPrinter does not complete the marker Cause Common IssuesQuick Start Guide to level Regular or intermittent paper tearing Cause FlexJet E Models only This page intentionally left blank Getting Help Service & Support700 A.M. 500 P.M. U.S. Pacific Time Customer ServiceYour Comments Are Requested End Notes Before you contact Support…This booklet is available from FCC WantsYou to KnowGlossary Panel See Frame Glossary This page intentionally left blank Calibration 27, 42-46, 49 Clean ix, 24, 33, 41, 46Arrow keys ix, 23, 24, 25, 37, 42, 44 DM/PL 15, 19, 20 Baud rate 18, 19, 25, 27, 28, 44, 52Design software 15, 17, 19, 24, 28, 36, 51, 52, 54, 57, 61 Index Feed shaft x, 30, 31, 35, 42, 55, 63File formats 15, 19, 20 EPS 27 PLT 27 PLX 27Origin 16, 21, 24, 36, 37, 42, 44, 53, 54, 56 Stalls xii, 29Set origin 24, 36, 37, 42, 44, 54, 56 Media 15, 16, 51Frame 16, 28, 54 Power cord xiv, 18, 21, 41Power switch xi, xiv, 21 Platen xi, xii, xiii, 33, 41, 55, 56Serial port xi, xiv, 15, 17, 18, 19, 25, 52 Service Station ix, xii, 21, 24, 33, 36, 46, 48, 50, 53Stop mode 23, 24, 25, 29, 37, 50 Sensor xii, 25USB xi Index Traverse xii, 41Unroll v, 23, 25, 32, 37, 39, 50