HP FlexJet E Customer Service, Your Comments Are Requested, 700 A.M. 500 P.M. U.S. Pacific Time

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60 Ioline FlexJet E User Guide

prevent damage. Seal the container and note the RMA number near the address block.

3.Ship the container using FED-EX or another approved carrier. COD shipments ARE NOT ACCEPTED. An Ioline representa- tive will contact you prior to the start of work with an estimate of repair cost. All repairs are warranted for 90 days.

Customer Service

Ioline Corporation is committed to providing quality service and support to our customers. If you need assistance with an Ioline prod- uct, contact your local dealer or Ioline authorized service center. You may also contact:

Ioline Customer Service Department

Monday through Friday

7:00 A.M. - 5:00 P.M. U.S. Pacific Time

Voice: 1.425.398.8282

Fax: 1.425.398.8383

support@ioline.com

www.ioline.com

Your Comments

Are Requested

Ioline Corporation is interested in comments on our documentation and products. Please send corrections or suggestions to:

Ioline Corporation

14140 NE 200th Street

Woodinville,WA 98072 USA

Voice: 1.425.398.8282

Fax: 1.425.398.8383

info@ioline.com

www.ioline.com

This User Guide is provided for informational purposes only. The contents are subject to change without notice, and Ioline Corpora- tion assumes no responsibility for any errors that are contained herein. No part of this User Guide may be copied, disseminated, or distributed without the express written consent of Ioline Corpora- tion.

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Contents User Guide User Notice Ioline Flexjet E Printers Table of Contents Routine Maintenance Glossary Index Page Page Safety & Cautions Visual Reference Guide KM N AB C D E F Chapter Getting StartedHow The Ioline FlexJet E and StudioJet printers Work Ioline FlexJet E User GuideAssembling the Stand Printer AssemblyUnpacking the Printer Attaching the Printer to the StandCable Connections Serial ConfigurationCOM Port Installation Other Serial Port SettingsSoftware Setup Options Baud RateCAD Power On Installing FlexPlot and the Control CenterThis page intentionally left blank Keypad Controls Start/StopQuality CleanSet Origin Special Key Combinations Control Center Changing System SettingsVariety of settings are adjustable to fit specific needs OverviewCommunications Control Center Menu Bar FeaturesFile ToolsControl Center Menu Options Consumables General Guidelines Printing a MarkerSend marker/plot files Loading Paper on the StudioJet Loading Paper on the FlexJet EInstalling the Take-up Shaft FlexJet E onlyFeeding Paper 2H+ FlexJet ETape Paper to theTake-up Shaft Positioning the PinchwheelsInsert Front Dancer Bar Positioning the pinchwheelsSet an Origin Pausing a Marker PlotInsert Rear Dancer Bar2H+ FJE Models Only Sending Plot FilesCanceling a Marker Plot Removing Markers from the Take-up ShaftManually Freeing Take-up Shaft Manually freeing the take-up shaftAutomatically Freeing the Take-Up Shaft Reattach Paper To the Take-up ShaftPrinting to the Floor Cleaning the Drive Shaft Cleaning the Platen and TraverseSize Calibration Cleaning the Support BlocksPrepare the Printer See the Operation chapter Use the Control Center to Gather the Calibration Data Click on Done when finished Routine MaintenanceEnter the Calibration Data Cartridge Calibration Prepare the PrinterClick on Done when finished Motion Adjust Carriage Scan AlignmentFrame Gap Paper Scan Alignment Automatic Cleaning Procedure Cartridge Maintenance and HandlingCheck Cartridges Soft, fiberless, and moistened with deionized water Manual Cleaning ProcedureOpen the latch for the first cartridge and remove it Print Cartridge Storage Update the Firmware Reset Calibration Values General Troubleshooting Media TrackingLine Quality Printing QualitySerial Communication Keypad Error Codes TroubleshootingCommon Issues Printer does not complete the marker CauseQuick Start Guide to level Regular or intermittent paper tearing Cause FlexJet E Models only This page intentionally left blank Service & Support Getting HelpYour Comments Are Requested Customer Service700 A.M. 500 P.M. U.S. Pacific Time Before you contact Support… End NotesFCC WantsYou to Know This booklet is available fromGlossary Panel See Frame Glossary This page intentionally left blank Arrow keys ix, 23, 24, 25, 37, 42, 44 Clean ix, 24, 33, 41, 46Calibration 27, 42-46, 49 Design software 15, 17, 19, 24, 28, 36, 51, 52, 54, 57, 61 Baud rate 18, 19, 25, 27, 28, 44, 52DM/PL 15, 19, 20 EPS 27 PLT 27 PLX 27 Feed shaft x, 30, 31, 35, 42, 55, 63File formats 15, 19, 20 IndexMedia 15, 16, 51 Stalls xii, 29Set origin 24, 36, 37, 42, 44, 54, 56 Origin 16, 21, 24, 36, 37, 42, 44, 53, 54, 56Platen xi, xii, xiii, 33, 41, 55, 56 Power cord xiv, 18, 21, 41Power switch xi, xiv, 21 Frame 16, 28, 54Sensor xii, 25 Service Station ix, xii, 21, 24, 33, 36, 46, 48, 50, 53Stop mode 23, 24, 25, 29, 37, 50 Serial port xi, xiv, 15, 17, 18, 19, 25, 52Unroll v, 23, 25, 32, 37, 39, 50 Traverse xii, 41USB xi Index