HP StudioJet manual Common Issues, FlexJet E Models only

Common Issues

(FlexJet E Models only)

Take-up roll never rotates, paper loop is too long in front of machine.

Chapter 5:Troubleshooting 57

Cause:

1.Take-up motor is unplugged.

2.Dancer bar is below the lower sensor.

3.Lower sensor does not work.

Solution:

1.Plug in the take-up motor.

2.Roll paper up by pressing and holding the Unroll and Right Arrow key.

3.Contact Ioline customer service.

Take-up roll does not stop; paper is pulled tight in front of machine.

Cause:

1.Operator accidentally activated the lower sensor when the dancer bar was higher than the upper sensor.

2.The upper sensor doesn’t work.

Solution:

1.Press Start/Stop 2 times, then press and hold the Unroll key to move the dancer bar to the

Top sensor.

2.Contact Ioline customer service.

Take-up roll rotates when no dancer bar is in the machine.

Cause:	Solution:
1. The operator accidentally	1. Activate the upper sensor by
tripped the lower sensor.	touching the sensor glass face.