HP StudioJet, FlexJet E manual Keypad Error Codes, Troubleshooting

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3.Continue holding the Page Advance key until the OK light turns red and the Square light turns green.

4.Cycle power again (do not touch any keys this time) to ensure communications are reset.

If using a terminal program like TeraTermto communicate with the printer, make sure to use 8 Data Bits, No Parity, 1 Stop Bit, and Xon/ Xoff Flow Control.

Keypad Error Codes

Legend

 

 

G =

Green light

 

 

 

 

 

 

R =

Red light

 

 

 

 

 

 

Y =

Yellow light

 

 

 

 

 

Y-Blink =

Blinking yellow light*

 

 

 

 

OFF =

Unlit

 

Figure 37. LED lights

 

 

 

 

 

 

on the keypad.

 

 

 

 

 

 

 

 

OK

n

 

p

Problem/Status

 

G

OFF

 

OFF

OFF

Ready to Print, Origin Set

 

R

OFF

 

OFF

OFF

Paused / Offline, Keypad Active

 

R

G

 

OFF

OFF

Power on reset finished.

 

R

Y-Blink

OFF

OFF

Cover open (obsolete)

 

R

OFF

 

Y-Blink

OFF

Paper Feed Out / Jammed

 

Y-Blink

R

 

R

OFF

X- (paper) axis jam

 

Y-Blink

G

 

R

OFF

Y- (carriage) axis jam

 

Y-Blink

G

 

G

OFF

TU (take-up) jam

 

Y-Blink

R

 

G

OFF

SS (Service Station) jam

 

OFF

R

 

Y-Blink

OFF

Buffer Overflow

 

Y-Blink

OFF

 

R

OFF

Init from EPROM failed

 

OFF

R

 

R

OFF

File syntax error

 

Y-Blink

Y-Blink

Y-Blink

OFF

Printer ready to receive firmware

 

Y-Blink

OFF

 

OFF

OFF

Motors off / System Stop

 

 

 

 

 

 

 

 

 

Chapter 5:Troubleshooting 53

iNote

If keypad errors are not shown on the chart to the left, update the firmware. Downloads are available on Ioline’s Web site or by contact- ing Ioline Customer Service.

Image 51
Contents User Guide User Notice Ioline Flexjet E Printers Table of Contents Routine Maintenance Glossary Index Page Page Safety & Cautions Visual Reference Guide KM N AB C D E F Getting Started ChapterIoline FlexJet E User Guide How The Ioline FlexJet E and StudioJet printers WorkAttaching the Printer to the Stand Printer AssemblyUnpacking the Printer Assembling the StandSerial Configuration Cable ConnectionsCOM Port Baud Rate Other Serial Port SettingsSoftware Setup Options InstallationCAD Installing FlexPlot and the Control Center Power OnThis page intentionally left blank Start/Stop Keypad ControlsClean QualitySet Origin Special Key Combinations Overview Changing System SettingsVariety of settings are adjustable to fit specific needs Control CenterTools Control Center Menu Bar FeaturesFile CommunicationsControl Center Menu Options Consumables Printing a Marker General GuidelinesSend marker/plot files Loading Paper on the FlexJet E Loading Paper on the StudioJetFlexJet E only Installing the Take-up Shaft2H+ FlexJet E Feeding PaperPositioning the Pinchwheels Tape Paper to theTake-up ShaftPositioning the pinchwheels Insert Front Dancer BarSending Plot Files Pausing a Marker PlotInsert Rear Dancer Bar2H+ FJE Models Only Set an OriginRemoving Markers from the Take-up Shaft Canceling a Marker PlotManually freeing the take-up shaft Manually Freeing Take-up ShaftReattach Paper To the Take-up Shaft Automatically Freeing the Take-Up ShaftPrinting to the Floor Cleaning the Platen and Traverse Cleaning the Drive ShaftCleaning the Support Blocks Size CalibrationPrepare the Printer See the Operation chapter Click on Done when finished Routine Maintenance Use the Control Center to Gather the Calibration DataEnter the Calibration Data Prepare the Printer Cartridge CalibrationMotion Adjust Carriage Scan Alignment Click on Done when finishedFrame Gap Paper Scan Alignment Cartridge Maintenance and Handling Automatic Cleaning ProcedureCheck Cartridges Manual Cleaning Procedure Soft, fiberless, and moistened with deionized waterOpen the latch for the first cartridge and remove it Print Cartridge Storage Update the Firmware Reset Calibration Values Media Tracking General TroubleshootingPrinting Quality Line QualitySerial Communication Troubleshooting Keypad Error CodesPrinter does not complete the marker Cause Common IssuesQuick Start Guide to level Regular or intermittent paper tearing Cause FlexJet E Models only This page intentionally left blank Getting Help Service & SupportCustomer Service Your Comments Are Requested700 A.M. 500 P.M. U.S. Pacific Time End Notes Before you contact Support…This booklet is available from FCC WantsYou to KnowGlossary Panel See Frame Glossary This page intentionally left blank Clean ix, 24, 33, 41, 46 Arrow keys ix, 23, 24, 25, 37, 42, 44Calibration 27, 42-46, 49 Baud rate 18, 19, 25, 27, 28, 44, 52 Design software 15, 17, 19, 24, 28, 36, 51, 52, 54, 57, 61DM/PL 15, 19, 20 Index Feed shaft x, 30, 31, 35, 42, 55, 63File formats 15, 19, 20 EPS 27 PLT 27 PLX 27Origin 16, 21, 24, 36, 37, 42, 44, 53, 54, 56 Stalls xii, 29Set origin 24, 36, 37, 42, 44, 54, 56 Media 15, 16, 51Frame 16, 28, 54 Power cord xiv, 18, 21, 41Power switch xi, xiv, 21 Platen xi, xii, xiii, 33, 41, 55, 56Serial port xi, xiv, 15, 17, 18, 19, 25, 52 Service Station ix, xii, 21, 24, 33, 36, 46, 48, 50, 53Stop mode 23, 24, 25, 29, 37, 50 Sensor xii, 25Traverse xii, 41 Unroll v, 23, 25, 32, 37, 39, 50USB xi Index