HP 7520 manual Printer failure, Ink cartridge problem, To solve ink cartridge problem

Page 60

Solve a problem

Chapter 10

Printer failure

If you have already turned the printer off and then on, and this does not solve your problem, contact HP support for help.

Click here to go online for more information.

Ink cartridge problem

To solve ink cartridge problem

1.Try removing and reinserting the cartridges. Make sure the cartridges are in the correct slots.

2.If reinserting the cartridges does not work, try cleaning cartridge contacts.

To clean cartridge contacts

CAUTION: The cleaning procedure should take only a few minutes. Make sure that the ink cartridges are reinstalled in the product as soon as possible. It is not recommended to leave the ink cartridges outside of the product longer than 30 minutes. This could result in damage to both the printhead and the ink cartridges.

a. Check that power is on.

b. Open the cartridge access door.

Wait for the print carriage to move to the middle of the product.

c. Press tab on the cartridge indicated in the error message, then remove it from slot.

d. Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge.

58 Solve a problem

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Contents HP Photosmart 7520 Series Page Contents Additional fax setup HP Photosmart 7520 Series Help Chapter Get to Know the HP Photosmart Printer partsFront view of the printer Top and rear views of the printerControl panel features Tips for getting to know the printer Get to Know the HP Photosmart How do I? How do I? Print Print photos from a memory cardPrint photo on full-size paper Load paperTouch View & Print Select Print Media Load mediaLoad 10 x 15 cm 4 x 6 inch paper a. Raise photo tray lid Load A4 or 8.5 x 11 inch paper Load envelopesRecommended papers for photo printing Paper DescriptionRecommended papers for printing and copying Tips for print successPrint tips Tips for print success Chapter Copy and scan Scan to a computer, memory device, or emailTo scan to a computer, memory device, or email Copy text or mixed documents Sided copy a. Load paperTouch Print Settings Tips for copy and scan successCopy and scan Use Web Services How to get started with ePrintPrint with HP ePrint Your printer is protectedTips for using Web Services Tips for printing apps and using ePrintUse HP Print Apps Visit the HP ePrintCenter websiteFax Send a faxSend a standard fax To send a standard fax from the printer control panelSend a standard fax from the computer Send a fax manually from a phoneTouch Black or Color WindowsSend a fax using monitor dialing Send a fax from memoryTo send a fax manually from an extension phone Send a fax in Error Correction Mode Schedule a fax to send laterSet up backup fax To change the ECM setting from the control panelReceive a fax Receive a fax manuallyTo set Backup Fax Reception from the printer control panel Reprint received faxes from memoryForward faxes to another number To reprint faxes in memory from the printer control panelSet the paper size for received faxes Set automatic reduction for incoming faxesBlock unwanted fax numbers To add a number to the junk fax list Touch Junk Fax BlockerTouch Add Numbers To remove numbers from the list of junk fax numbersSet up speed-dial entries To set up Fax to PC WindowsTo set up Fax to Mac Mac OS To modify settings from the HP software WindowsChange fax settings Set up and change speed-dial entriesDelete speed-dial entries Print a list of speed-dial entriesConfigure the fax header Set the answer mode Auto answerSet the number of rings before answering Change the answer ring pattern for distinctive ringSet the dial type Set the redial optionsFax and digital phone services Set the fax sound volumeSet the fax speed Fax over Internet Protocol Use reportsPrint fax confirmation reports Print fax error reports Print and view the fax logClear the fax log Print the details of the last fax transaction Print a Caller ID ReportView the Call History Clean cartridges automatically Work with cartridgesCheck the estimated ink levels Align printerReplace the cartridges To align printer from the printer displayTo align printer from the printer software On WindowsReplace the cartridges Cartridge warranty information Order ink suppliesTips for working with ink Work with cartridges WiFi Protected Setup WPS ConnectivityAdd the HP Photosmart to a network Change from a USB connection to a wireless network Wireless with a router infrastructure networkTo connect the product with the Wireless Setup Wizard To change from a USB connection to a wireless networkChange network settings Wireless DirectTips for setting up and using a networked printer Connect a new printerAdvanced printer management tools for networked printers To open the embedded Web serverAbout cookies Advanced printer management tools for networked printers Connectivity Solve a problem Clearing paper jam from the two-sided printing accessoryTo clear a paper jam from the two-sided printing accessory Get more helpClearing paper jam from the Automatic Document Feeder To clear a paper jam from the automatic document feederSolve print problem Solve copy and scan problemClear carriage jam Solve networking problem HP support by phonePhone support period Placing a call After the phone support periodAdditional warranty options Cartridge supply upgrade Check cartridge access doorPrepare printer Printhead failureInk cartridge problem To solve ink cartridge problemTo clean cartridge contacts Printer failureSetup cartridges Older generation cartridges To disable the usage information function Technical informationCartridge chip information Specifications Print specifications Copy specificationsInk cartridge yield Scan specifications Environmental product stewardship programMaterial safety data sheets Eco-TipsPaper use PlasticsAuto Power-Off Set the Energy Save ModePower consumption To enable or disable Auto Power-OffChemical Substances Technical information EU battery directive Regulatory noticesRegulatory model identification number FCC statementVcci Class B compliance statement for users in Japan Technical information Products with wireless LAN devices Regulatory telecommunication noticesFrance Technical information Australia wired fax statement Regulatory wireless statements Exposure to radio frequency radiationTechnical information Technical information Additional fax setup Set up faxing parallel phone systemsCountries/regions with a parallel-type phone system Select the correct fax setup for your home or office DSL PBX Case B Set up the printer with DSL To set up the printer with a separate fax lineCase a Separate fax line no voice calls received Back view of the printerTo set up the printer with DSL Case D Fax with a distinctive ring service on the same line To set up the printer with a distinctive ring service Case E Shared voice/fax lineTo set up the printer with a shared voice/fax line Case F Shared voice/fax line with voice mailSet up the printer with a computer dial-up modem To set up the printer with voice mailSet up the printer with a computer DSL/ADSL modem To set up the printer with a computer dial-up modemTo set up the printer with a computer DSL/ADSL modem Case H Shared voice/fax line with computer modemTelephone Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Additional fax setup Additional fax setup Additional fax setup To set up the printer with a computer DSL/ADSL modem Example of a parallel splitter Serial-type fax setup Test fax setup To test fax setup via the printer control panelAdditional fax setup Symbols/Numerics Index100
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