HP Pro K5400, K5300 manual Pack the device

Page 88

Appendix B

4.Lift the handle of a printhead and use it to pull the printhead out of its slot.

5.Place the printheads in an airtight plastic container so they will not dry out, and put them aside. Do not send them with the device unless the HP customer support call agent instructs you to.

6.Close the cover.

NOTE: If you have opened the printhead cover, use your thumb to press the catch and reinsert the printhead cover.

7.Press the Power button to turn off the device.

Pack the device

Complete the following steps after you have prepared the device for shipment.

84 Support and warranty

Image 88

Contents HP Officejet Pro K5300/K5400 Page HP Officejet Pro K5300/K5400 Printer series Copyright information Safety informationTrademarks Contents Maintain and troubleshoot Support and warranty HP supplies and accessoriesControl-panel lights reference Device specifications Regulatory informationFind other resources for the product Get startedResource Description Location Visual AccessibilityResource Description Understand the device parts Front viewMobility SupportControl panel Cancel buttonBack view Install the accessories Install the duplexerInstall Tray To install the duplexerTurn on accessories in the print driver To install TrayTo turn on accessories on Macintosh computers To turn on accessories on Windows computersClick Apply Changes Use the device Tips for selecting and using print mediaSelect print media Understand specifications for supported media Envelopes X 13 inches 216 x 330 mmCards Photo media Other mediaTray Type Weight Paper 60 to 105 g/m2 Understand supported media types and weightsCapacity Set minimum margins Load mediaMedia Left Right Top Bottom Margin To load Tray 1 main tray To load Tray Want to Configure traysFollow these steps Change print settings To change default settings for all future jobs WindowsTo change settings Mac OS To configure the traysPrint on both sides duplexing Use the HP Solution Center WindowsGuidelines for printing on both sides of a Print on special and custom-sized media To perform duplexing WindowsTo perform automatic duplexing Mac OS To print on special or custom-sized media WindowsPrint borderless To print on special or custom-sized media Mac OSTo set a custom media size Click Manage Custom Sizes in the Paper Size pull-down menuClick Properties, Setup or Preferences To print a borderless document WindowsTo print a borderless document Mac OS Open the Paper Type/Quality panelCancel a print job Configure and manage Manage the deviceAdminister the device Monitor the deviceUse device management tools Embedded Web serverPages/buttons Contents To open the embedded Web serverTo open the Toolbox Toolbox WindowsToolbox tabs To open the HP Printer Utility HP Printer Utility Mac OSHP Printer Utility panels Network Printer Setup Utility Mac OS HP Web Jetadmin softwarePrinter Settings panel To open the Network Printer Setup UtilityHP Instant Support Understand the self-test diagnostic MyPrintMileageChapter Understand the network configuration To print the self-test diagnosticTo print the network configuration Configure the device WindowsDirect connection To connect the device before installing the software To share the device on a locally shared networkTo install the device on a network Network connectionConfigure the device Mac OS To install the device software on client computersTo install the printer driver using Add Printer Select Network Printer or Network Printer ServerTo share the device on a locally shared network To install the software for network or direct connectionTo share the device among computers running Mac OS Uninstall and reinstall the software To uninstall from a Windows computer, methodTo uninstall from a Windows computer, method Supported ink cartridges Maintain and troubleshootReplace the ink cartridges Maintain the printheads To replace the ink cartridgesTo print the print quality diagnostic To check printhead healthTo align the printheads To clean the printhead contacts manually To clean the printheadsTo calibrate the linefeed Chapter Maintain the printheads To replace the printheads Maintain the printheads Troubleshooting tips and resources Store printing suppliesStore ink cartridges Store printheadsSolve printing problems Device shuts down unexpectedlyAll device lights are on or flashing Device is not responding nothing printsDevice does not accept printhead Device takes a long time to printBlank or partial page printed Something on the page is missing or incorrectPlacement of the text or graphics is wrong Device prints half a page, then ejects the paper Poor print quality and unexpected printoutsPoor quality printouts Check the print settings Meaningless characters printInk is smearing Check the document fileInk is not filling the text or graphics completely Output is faded or dull coloredColors are printing as black and white Wrong colors are printingCheck the graphics placement Printout shows bleeding colorsColors do not line up properly Lines or dots are missing from text or graphicsAnother paper-feed problem is occurring Solve paper-feed problemsOptional Tray 2 cannot be inserted Solve device management problems Embedded Web server cannot be openedTroubleshoot installation issues Hardware installation suggestionsCheck the device IP address Check the deviceSoftware installation suggestions Solve network problemsVerify installation preliminaries General network troubleshootingProblems connecting to a wired network Clear jamsClear a jam in the device To clear a jamTips for avoiding jams Interpreting control-panel lights Control-panel lights referenceLight description/Light pattern Explanation Clear a jam Services or repairs Light description/Light pattern Explanation See HP supplies Light description/Light pattern Interpreting network connector lightsExplanation and recommended action HP supplies and accessories AccessoriesOrder printing supplies online SuppliesPrintheads HP mediaSupport and warranty Obtain electronic supportObtain HP telephone support Before you callTelephone support numbers Appendix B Support and warranty Hewlett-Packard limited warranty statement Remove the ink cartridges and printheads before shipment Prepare the device for shipmentTo remove ink cartridges before shipment To remove printheads before shipment Pack the device To pack the device Physical specifications Device specificationsProduct features and capacities Processor and memory specifications System requirementsEmbedded Web server specifications Network protocol specificationsPrint resolution Environmental specifications Electrical specificationsRegulatory information FCC statementOther regulatory information Shielded cablesPower cord statement Declaration of conformity Power consumption Material safety data sheets RecyclingEnvironmental sustainability program Reduction and eliminationPlastics Product packagingHP products and supplies Index Page Page Page Hewlett-Packard Development Company, L.P

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