HP Pro K5400, K5300 manual Clear a jam

Page 75

(continued)

Light description/Light pattern	Explanation and
	recommended action
The Power light blinks.	The device is turning
	on or off, or is
	processing a print job.
	No action is required.
	The device is pausing
	for the ink to dry.
	Wait for the ink to dry.
The Power light and the Resume light blink.	Print media is jammed
	in the device.
	Remove all media from
	the output tray. Locate
	and clear the jam. For
	more information, see
	Clear a jam in the
	device.
	The device carriage
	has stalled.
	•	Open the top
		cover and remove
		any obstructions
		(such as jammed
		media).
	•	Press (Resume
		button) to continue
		printing.
	•	If the error

persists, turn the device off, and then on again.

The Power light is on and the Resume light blinks.

The Power light and the Resume light are on.

The device is out of paper.

Load paper and press (Resume button).

A cover is not closed completely.

Make sure all covers are completely closed.

The rear access panel or duplex unit is missing, or is not inserted completely.

Make sure the rear access panel or the duplex unit is inserted completely at the back of the device. (These features are available with some models.)

Interpreting control-panel lights

71

Image 75

Contents HP Officejet Pro K5300/K5400 Page HP Officejet Pro K5300/K5400 Printer series Safety information Copyright informationTrademarks Contents Maintain and troubleshoot HP supplies and accessories Support and warrantyControl-panel lights reference Regulatory information Device specificationsGet started Find other resources for the productResource Description Location Accessibility VisualResource Description Support Understand the device partsFront view MobilityCancel button Control panelBack view To install the duplexer Install the accessoriesInstall the duplexer Install TrayTo install Tray Turn on accessories in the print driverTo turn on accessories on Windows computers To turn on accessories on Macintosh computersClick Apply Changes Tips for selecting and using print media Use the deviceSelect print media Understand specifications for supported media X 13 inches 216 x 330 mm EnvelopesCards Other media Photo mediaUnderstand supported media types and weights Tray Type Weight Paper 60 to 105 g/m2Capacity Load media Set minimum marginsMedia Left Right Top Bottom Margin To load Tray 1 main tray To load Tray Configure trays Want toFollow these steps To configure the trays Change print settingsTo change default settings for all future jobs Windows To change settings Mac OSUse the HP Solution Center Windows Print on both sides duplexingGuidelines for printing on both sides of a To print on special or custom-sized media Windows Print on special and custom-sized mediaTo perform duplexing Windows To perform automatic duplexing Mac OSClick Manage Custom Sizes in the Paper Size pull-down menu Print borderlessTo print on special or custom-sized media Mac OS To set a custom media sizeOpen the Paper Type/Quality panel Click Properties, Setup or PreferencesTo print a borderless document Windows To print a borderless document Mac OSCancel a print job Manage the device Configure and manageMonitor the device Administer the deviceEmbedded Web server Use device management toolsTo open the embedded Web server Pages/buttons ContentsToolbox Windows To open the ToolboxToolbox tabs HP Printer Utility Mac OS To open the HP Printer UtilityHP Printer Utility panels To open the Network Printer Setup Utility Network Printer Setup Utility Mac OSHP Web Jetadmin software Printer Settings panelHP Instant Support MyPrintMileage Understand the self-test diagnosticChapter To print the self-test diagnostic Understand the network configurationConfigure the device Windows To print the network configurationDirect connection To share the device on a locally shared network To connect the device before installing the softwareNetwork connection To install the device on a networkSelect Network Printer or Network Printer Server Configure the device Mac OSTo install the device software on client computers To install the printer driver using Add PrinterTo install the software for network or direct connection To share the device on a locally shared networkTo share the device among computers running Mac OS To uninstall from a Windows computer, method Uninstall and reinstall the softwareTo uninstall from a Windows computer, method Maintain and troubleshoot Supported ink cartridgesReplace the ink cartridges To replace the ink cartridges Maintain the printheadsTo check printhead health To print the print quality diagnosticTo align the printheads To clean the printheads To clean the printhead contacts manuallyTo calibrate the linefeed Chapter Maintain the printheads To replace the printheads Maintain the printheads Store printheads Troubleshooting tips and resourcesStore printing supplies Store ink cartridgesDevice is not responding nothing prints Solve printing problemsDevice shuts down unexpectedly All device lights are on or flashingDevice takes a long time to print Device does not accept printheadSomething on the page is missing or incorrect Blank or partial page printedPlacement of the text or graphics is wrong Poor print quality and unexpected printouts Device prints half a page, then ejects the paperPoor quality printouts Check the document file Check the print settingsMeaningless characters print Ink is smearingWrong colors are printing Ink is not filling the text or graphics completelyOutput is faded or dull colored Colors are printing as black and whiteLines or dots are missing from text or graphics Check the graphics placementPrintout shows bleeding colors Colors do not line up properlySolve paper-feed problems Another paper-feed problem is occurringOptional Tray 2 cannot be inserted Embedded Web server cannot be opened Solve device management problemsCheck the device Troubleshoot installation issuesHardware installation suggestions Check the device IP addressGeneral network troubleshooting Software installation suggestionsSolve network problems Verify installation preliminariesClear jams Problems connecting to a wired networkTo clear a jam Clear a jam in the deviceTips for avoiding jams Control-panel lights reference Interpreting control-panel lightsLight description/Light pattern Explanation Clear a jam Services or repairs Light description/Light pattern Explanation See HP supplies Interpreting network connector lights Light description/Light patternExplanation and recommended action Supplies HP supplies and accessoriesAccessories Order printing supplies onlineHP media PrintheadsBefore you call Support and warrantyObtain electronic support Obtain HP telephone supportTelephone support numbers Appendix B Support and warranty Hewlett-Packard limited warranty statement Prepare the device for shipment Remove the ink cartridges and printheads before shipmentTo remove ink cartridges before shipment To remove printheads before shipment Pack the device To pack the device Device specifications Physical specificationsProduct features and capacities System requirements Processor and memory specificationsNetwork protocol specifications Embedded Web server specificationsPrint resolution Electrical specifications Environmental specificationsShielded cables Regulatory informationFCC statement Other regulatory informationPower cord statement Declaration of conformity Reduction and elimination Power consumptionMaterial safety data sheets Recycling Environmental sustainability programProduct packaging PlasticsHP products and supplies Index Page Page Page Hewlett-Packard Development Company, L.P

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