HP 2200 manual Service Error

Page 106

Attention with the Ability to Continue

The Attention (red) light is blinking and the GO (green) light is on. An error has occurred that has caused the printer to halt the current print job. There are three possible causes for the Attention with the Ability to Continue message:

! Manual feed with pause

Press GO to print from Tray 1 or from another tray if Tray 1 is empty.

! Paper out (requested tray)

Add paper to the requested tray to cause the printer to start the print job from that tray. Press GO to print from another tray.

! Continuable error

Press GO to cause the printer to attempt to recover from the error and print whatever data it can. If the attempt to recover from the error is successful, the Ready light will blink while the printer completes the job. If the printer cannot recover, it will display the Attention with the Ability to Continue message.

 

Press and hold GO and JOB CANCEL simultaneously to display a

 

secondary light pattern that will indicate the error code corresponding

 

to the current error condition. Release both buttons to display the

 

Attention with the Ability to Continue message. See Continuable

 

Attention Errors.

 

Pressing JOB CANCEL will cancel the print job and the printer will

 

return to the ready state (Ready light on) if the cause of the error has

 

been fixed.

 

 

Note

The printer can be configured to automatically recover from an error

 

using the Input Auto Continue settings in the HP LaserJet Device

 

Configuration.

 

 

Service Error

All lights are on. An error has occurred that has caused the printer to halt the current print job. Pressing GO or JOB CANCEL with this message has no effect.

To clear the error, turn the printer off and then on again. If the problem persists, leave the printer off for 15 minutes to reset the formatter. If the problem continues, contact HP Service. See HP Customer Care (Service and Support) or Worldwide Sales and Service Offices.

94 Chapter 4 Problem Solving

EN

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Contents User guide Page User Guide Copyright and License HP Customer Care Service and Support HP Service Information HP Customer Care Service and Support HP direct ordering forAccessories or supplies HP Support Assistant HP Service AgreementsCustomer Support Worldwide Page Contents Printer Tips and Maintenance ViiiService and Support Index Printer Basics Getting to Know the PrinterHP LaserJet 2200dt Printer ConfigurationsHP LaserJet 2200d HP LaserJet 2200dnPrinter Features Built-in DuplexingPS Language Printer Software Software for DOS is not included with this printer Windows Installation If You Connected a Parallel CableUpdate Device Driver Wizard window should appear on Windows Millennium If You Connected a USB Cable Windows Millennium Software for Windows Printer DriversHP LaserJet Device Configuration Control Panel SimulatorHow the JetSend Communications Technology Works What is JetSend?HP JetSend Web Windows 9x/NT 4.0/ Millennium only Infrared DevicesMacintosh Installation PostScript Printer Description Files PPDs Software For Macintosh ComputersHP LaserJet Utility Before You Install the Printer Software Network InstallationWindows installation will walk you through the following To Install the Printer Software Networking the Printer using Windows SharingHP Web JetAdmin Software for Networked ComputersHow to Access HP Web JetAdmin HP JetDirect Embedded Web ServerWhat additional drivers and software upgrades are Software Installation TipsHow do I access printer features? Available to me?Windows What other software is available to me?How do I remove the printing software? MacintoshControl Panel Buttons Job CancelButton Usage Printing with the Fast Infrared Port Wireless Printing FIR PortWireless Printing Instructions Interface Ports Accessories and Ordering Information Accessories Option Description or Use Part NumberCable and Interface Accessories Media Accessories Option Description or Use Part NumberPrinting Tasks OverviewPurchasing Paper and Other Media Media Input Options Tray 1 Media SizesTray 2 and Optional 250-sheet Tray Paper Sizes Optional 500-sheet Tray 3 Paper Sizes Loading Media into Tray Loading Media into Tray 2 or Optional 250-sheet Tray On the nextPage Loading Media into Optional 500-sheet Tray Media Output Options Top output bin Rear output binPrinting Tasks Printing on EnvelopesPage Printing on Labels Label Orientation Print-side up, topPrinting on Transparencies Printing on Custom-Sized Media or Cardstock Printing on Both Sides of Paper Duplexing Guidelines for Printing Both Sides of PaperPaper Orientation for Printing Both Sides of Paper Duplexing Tray All other traysLayout Options for Printing Both Sides of Paper Long-edge landscapePrinting on Letterhead or Preprinted Forms Tray 1 letterhead orientation print-side up, top-edge towardInks, such as those used in some types of thermography Canceling a Print Job Job Cancel TipsFeatures in the Printer Driver Software FeaturesAccessing the Printer Driver Using the Printer Driver Help Windows Only Creating and Using Watermarks Printing Multiple Pages on One Sheet of Paper N-up PrintingCreating and Using Quick Sets Setting a Custom Paper SizeUsing EconoMode or Draft Printing Restoring Default Printer Driver Settings Choosing Print Quality SettingsUsing Reduce/Enlarge Options Selecting a Paper SourcePrinting on Different Paper for the First Features in the HP LaserJet Device Configuration and HP LaserJet UtilityLanguage Tray LockRetrieve Settings from a File Save Settings to a FilePrinting by Size of Paper Printer Tips and Maintenance Toner Cartridge Storage Managing the UltraPrecise Toner CartridgeHP Policy on Non-HP Toner Cartridges Toner Cartridge Life ExpectancyRedistributing the Toner Page Using the Printer Cleaning Process Cleaning the PrinterEngine Cleaning To Start Engine Cleaning Internal Cleaning Procedure Printer Tips and Maintenance Problem Solving Troubleshooting Checklist Troubleshooting ChecklistSeries printer driver Troubleshooting General Printing Problems File may have blank pages Problem Solving Not configured for the printer Messages or use the control Printing Special Pages Self Test/ConfigurationCleaning Process DemoClearing Paper Jams Toner Cartridge Area If the paper is too difficult to remove or Tray 2 or Optional Tray 3 Paper Feed Area Output Areas Duplexer Area Solving Print Quality Problems Print Quality ChecklistImage Defect Examples Toner Specks Light Print or FadeDropouts Toner Smear Vertical LinesGray Background Loose TonerMisformed Characters Vertical Repetitive DefectsSkew Toner Scatter Outline Curl or WaveWrinkles or Creases Random Image RepetitionWireless Printing Problems Wireless Printing Problems Symptom Possible Cause SolutionOne of the IR ports may cause Startup Troubleshooting Control Panel MessagesBasic Control Panel Messages ReadyControl Panel Error Messages ProcessingService Error Accessory Error Secondary Light Patterns Problem Solving Dimm IO Error Problem Solving Network Printing Problems Common Windows Problems Common Windows Problems Symptom Possible Cause SolutionDirectory. It is usually C\temp by Common Macintosh Problems Macintosh Problems Symptom Possible Cause Solution Printing ErrorsUSB Problems Software troubleshooting Selecting an Alternate PostScript Printer Description PPD Renaming the PrinterTroubleshooting PostScript PS Errors PS Errors Symptom Possible Cause SolutionPS Errors Symptom Possible Cause Solution Specific Errors Availability HP Express ExchangeGuidelines for Repacking the Printer Service Information Form WHO is Returning the EQUIPMENT?Priority On-Site Service HP Maintenance AgreementsOn-Site Service Agreements Next-Day On-Site ServiceHewlett-Packard Limited Warranty Statement Service and Support Limited Warranty for Toner Cartridge Life Worldwide Sales and Service Offices Czech Republic ColombiaCroatia DenmarkJapan IsraelItaly Latin American HeadquartersPoland New ZealandNorway PortugalThailand SwitzerlandUkraineTaiwan United Arab EmiratesElectrical Specifications Volt Models Printer SpecificationsHP LaserJet With Optional Tray Sheet Sound Power Declared Per ISO FCC Regulations Environmental Product Stewardship Program Protecting the EnvironmentPlastics HP LaserJet Printing SuppliesPaper Material Safety Data SheetReturns Non-U.S. Returns Regulatory Statements Declaration of ConformityLED Safety Laser Safety StatementCanadian DOC Regulations Vcci Statement Japan Korean EMI Statement Laser Statement for Finland Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser ApparatMedia Specifications Tray Dimensionsa Weight Capacityb Supported Sizes of PaperTray 2 or Tray Dimensionsa Weight Capacityb Sheet tray Tray 3 Dimensionsa Weight Capacityb Sheet trayAutomatic Duplexer Dimensionsa Weight Guidelines for Using Paper Symptom Problem with Paper SolutionPaper Specifications Category SpecificationsPrinting and Paper Storage Environment Envelopes Minimum MaximumEnvelopes with Double Side Seams Envelopes with Adhesive Strips or FlapsEnvelope Storage Envelope MarginsType of Address Top Margin Left Margin Labels Label ConstructionTransparencies Printer Memory and Expansion Printer Memory Installing Memory Page Checking Memory Installation Installing an HP JetDirect EIO Card PrinterCommands PJL Category of command Understanding PCL Printer Command SyntaxUppercase letter Entering Escape Characters Combining Escape SequencesDOS Software Application Entry What Appears Common PCL Printer Commands Function Command Options # Selecting PCL Fonts?&l #O ?&l #C Language Selection Primary Stroke Wt Appendix D Printer Commands Index PCL Index Page Page C7058-90915
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