Common Macintosh Problems
Macintosh Problems
Symptom | Possible Cause | Solution |
|
| |
Problems in the Chooser |
| |
Printer driver icon does not | Software not installed | The LaserWriter driver should be |
appear in the Chooser. | correctly. | present as a part of the Mac OS. |
|
| Make sure that the LaserWriter driver |
|
| is in the Extensions folder within the |
systems folder. If not, install the LaserWriter driver from your Mac OS CD.
Make sure you are using a high- quality cable.
Make sure the printer is on the correct network. Select the Network or AppleTalk Control Panel from Control Panels in the Apple menu and then choose the correct network.
Printer name does not appear in the “Select a PostScript Printer” box in the Chooser.
Make sure the cables are connected correctly, the printer is on, and the Ready light is on.
Make sure the correct printer driver has been selected in the Chooser.
If the printer resides on a network with multiple zones, make sure the correct zone is selected in the “AppleTalk Zones” box in the Chooser.
Verify that the PS driver is installed.
104 Chapter 4 Problem Solving | EN |