Sharp MX-C300PE Problem Cause and solution Machine is set to off-line mode, Printing is disabled

TROUBLESHOOTING

Problem			Cause and solution		Page
		The machine is set to off-line mode.
		→ If the ONLINE indicator (		) is not on, press the [SPECIAL	59
		FUNCTION] key (	) and then use the [ ] key to select
		"Online/Offline".
		The machine is not correctly connected with your
		computer.			7
		→ Check both ends of the printer cable and make sure you have a
		solid connection. Try a known good cable. For information on
		cables, see "SPECIFICATIONS (START GUIDE)".
		Your machine is not selected correctly in the current
		application for the print job.
		→ When choosing "Print" from the "File" menu located in			–
		applications, be sure you have selected "SHARP MX-XXXX"
		(where XXXX is the model name of your machine) printer
The machine does not print.		displayed in the "Print" dialog box.
(ONLINE indicator (	) does not
		The printer driver has not been installed properly.
blink.)
		→ Follow these steps to check and see if the printer driver is installed.
		1 Click the "Start" button, and then click "Devices and Printers".
		In Windows Vista, click the "Start" button, click "Control
		Panel", and then click "Printer".			–
		In Windows XP, click the "start" button, and then click
		"Printers and Faxes".

2If the "SHARP MX-XXXX" printer driver icon is shown but you still cannot print, the printer driver may not have been installed correctly. In this case, delete the software and then reinstall it.

The port setting is not correct.
→ Printing is not possible if the printer driver port setting is not	–
correct. Set the port correctly. For more information, see the
Software Setup Guide.

		Printing is disabled.	90
		→ If "Disable Print by Inv. User" is enabled in the system settings,
		printing will not be possible. Consult the administrator.
		The tray size settings are not the same on the machine
		and in the printer driver.
		→ Make sure that the same tray paper size is set on the machine	19
The machine does not print.		and in the printer driver. To change the tray's paper size setting on
(ONLINE indicator (	) was	the machine, see "CHANGING THE PAPER SIZE SETTING OF
blinking.)		A TRAY" (p.19) or see Software Setup Guide to change it in the
		printer driver.
		The specified size of paper has not been loaded.	16
		→ Load the specified size of paper in the paper tray.
Printing is slow.		Simultaneous use of two or more application software
		programs.	–
		→ Start printing after quitting all unused application software programs.
		The paper is loaded so that printing takes place on the
The printed image is light and		back side of the paper.	16
		→ Some paper types have a front and back side. If the paper is
uneven.
		loaded so that printing takes place on the back side, toner will not
		adhere well to the paper and a good image will not be obtained.

65