Sharp MX-C300P Black dots or smudges appear on the printed output, Image disappears in places

TROUBLESHOOTING

Problem	Cause and solution	Page
	You are using paper that is outside the specified size and
	weight range.	13
	→ Use paper within the specified range.
	Paper curled or damp.
	→ Do not use curled or crimped paper. Replace with dry paper.	–
	During periods when the machine is not used for a long time,
	remove the paper from the tray and store it in a dark place in a
	bag to prevent moisture absorption.
The printed image is dirty.
	You did not set sufficient margins in the paper settings of
	your application.
	→ The top and bottom of the paper may be dirty if the margins are	–
	set outside of the specified print quality area.
	→ Set the margins in the software application within the specified
	print quality area.
	Black dots or smudges appear on the printed output.	91
	→ Run fixing cleaning mode. The letter "V" is printed on a sheet of
	paper and the fusing unit is cleaned.
	The paper loaded in the tray is not the same size as that
	specified in the printer driver.
	→ Check if the "Paper Size" options suit the size of the paper loaded	–
	in the tray.
	If the "Fit To Paper Size" setting is activated, make sure that the
	paper size selected from the drop-down list is the same as the
	size of the loaded paper.
The printed image is skewed or it	The orientation of document setting is not correct.	–
runs off the paper or the image is	→ Click the "Main" tab in the printer driver setup screen, and verify if
	the "Image Orientation" option is set to your requirements.
cut off.
	Paper is not loaded properly.	16
	→ Make sure the paper is properly loaded.
	You did not correctly specify the margins for the
	application in use.	–
	→ Check the layout of the document margins and the paper size
	settings for the application you are using. Also check if the print
	settings are specified correctly to suit the paper size.
	The paper is outside of the specified size and weight range.	16
	→ Use paper within the specified range.
	Paper curled or damp.
	→ Do not use curled or crimped paper. Replace with dry paper.	–
Wrinkles appear in the paper or	During periods when the machine is not used for a long time,
	remove the paper from the tray and store it in a dark place in a
the image disappears in places.	bag to prevent moisture absorption.
	The fusing unit release levers were not returned to their
	original positions	70
	→ If the fusing unit release levers are not returned, poor toner
	adhesion, smudging, and lines may occur. Be sure to press both
	levers up to return to their original positions.

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