HP 2200 Israel, Italy, Japan, Latin American Headquarters, México, Middle East/Africa, Nortwest

Page 132

Israel

Hewlett-Packard Israel 11Hashlosha St. Tel-Aviv 67060 Phone: 972 3 5380300 Fax: 972 3 5380351

Italy

Hewlett-Packard Italiana SpA Via Giuseppe di Vittorio, 9

I-20063 Cernusco Sul Naviglio (Milano) Phone:(39) (2) 921-21

Fax:(39) (2) 921-04473

Japan

Hewlett-Packard Japan, Ltd.

3-29-21 Takaido-higashi

Suginami-ku, Tokyo 168

Phone:(81) (3) 3335-8333

Fax:(81) (3) 3335-8338

Hardware Repair Center:

Phone:(81) (4) 7355-6660

Fax:(81) (4) 7352-1848

Latin American

Headquarters

5200 Blue Lagoon Drive Suite 950

Miami, FL 33126,USA

Phone:(1) (305) 267-4220

México

Hewlett-Packard de México, S.A. de C.V. Prolongación Reforma No. 700 Lomas de Santa Fe

01210 México, D.F. Phone:01-800-22147 Outside Mexico City Phone:01 800-90529

Middle East/Africa

ISB HP Response Center

Hewlett-Packard S.A.

Rue de Veyrot 39

P.O. Box 364

CH-1217 Meyrin - Geneva

Switzerland

Phone:(41) (22) 780-4111

Kazakhstan

Morocco

 

Hewlett-Packard

Nortwest and

International Trade BV

Central Africa Branch

Branch Office Kazakhstan

 

135 Ablay Khan Ave

Hewlett-Packard Morocco, Sarl.

480091 Almaty}

Morocco Sales

Phone: (7) (3272) 980-824

17 Boulevard Moulay Youssef

Fax: (7) (33272) 980-825

Casablanca, Morocco

 

Phone: (212) (2) 22 13 40

Korea

Fax: (212) (2) 22 08 94

 

Hewlett-Packard Korea, Ltd.

Netherlands

HP Korea House

 

23-6 25-12,Yoido-dong,

Hewlett-Packard Nederland BV

Startbaan 16

Youngdeungpo-gu

NL-1187 XR Amstelveen

Seoul 150-010 724

Phone:(31) (020) 547-6666

Phone:(82) (02) 7692 2199-0114 (02)

Fax:(31) (020) 547-7755

2199-0114

 

Fax:(82) (2) 784-7084

 

Hardware Repair Center:

 

Phone:(82) (2) 3270-0700

 

(82) (2) 707-2174 (DeskJet)

 

(82) (2) 3270-0710 (Hardware)

 

Extended Warranty Support:

 

Phone:(82) (2) 3770-0365 (Bench)

 

(82) (2) 769-0500 (Onsite)

 

120 Chapter 5 Service and Support

EN

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Contents User guide Page User Guide Copyright and License HP Customer Care Service and Support HP Customer Care Service and Support HP direct ordering for Accessories or supplies HP Support AssistantHP Service Information HP Service AgreementsCustomer Support Worldwide Page Contents Printer Tips and Maintenance ViiiService and Support Index Printer Basics Getting to Know the PrinterPrinter Configurations HP LaserJet 2200dHP LaserJet 2200dt HP LaserJet 2200dnPrinter Features Built-in DuplexingPS Language Printer Software Software for DOS is not included with this printer Windows Installation If You Connected a Parallel CableUpdate Device Driver Wizard window should appear on Windows Millennium If You Connected a USB Cable Windows Millennium Software for Windows Printer DriversHP LaserJet Device Configuration Control Panel SimulatorWhat is JetSend? HP JetSend Web Windows 9x/NT 4.0/ Millennium onlyHow the JetSend Communications Technology Works Infrared DevicesMacintosh Installation Software For Macintosh Computers PostScript Printer Description Files PPDsHP LaserJet Utility Network Installation Before You Install the Printer SoftwareWindows installation will walk you through the following To Install the Printer Software Networking the Printer using Windows SharingHP Web JetAdmin Software for Networked ComputersHow to Access HP Web JetAdmin HP JetDirect Embedded Web ServerSoftware Installation Tips How do I access printer features?What additional drivers and software upgrades are Available to me?What other software is available to me? How do I remove the printing software?Windows MacintoshJob Cancel Control Panel ButtonsButton Usage Printing with the Fast Infrared Port Wireless Printing FIR PortWireless Printing Instructions Interface Ports Accessories and Ordering Information Accessories Option Description or Use Part NumberCable and Interface Accessories Media Accessories Option Description or Use Part NumberPrinting Tasks OverviewPurchasing Paper and Other Media Media Input Options Tray 1 Media SizesTray 2 and Optional 250-sheet Tray Paper Sizes Optional 500-sheet Tray 3 Paper Sizes Loading Media into Tray Loading Media into Tray 2 or Optional 250-sheet Tray On the nextPage Loading Media into Optional 500-sheet Tray Media Output Options Top output bin Rear output binPrinting Tasks Printing on EnvelopesPage Printing on Labels Label Orientation Print-side up, topPrinting on Transparencies Printing on Custom-Sized Media or Cardstock Printing on Both Sides of Paper Duplexing Guidelines for Printing Both Sides of PaperPaper Orientation for Printing Both Sides of Paper Duplexing Tray All other traysLayout Options for Printing Both Sides of Paper Long-edge landscapePrinting on Letterhead or Preprinted Forms Tray 1 letterhead orientation print-side up, top-edge towardInks, such as those used in some types of thermography Canceling a Print Job Job Cancel TipsSoftware Features Features in the Printer DriverAccessing the Printer Driver Using the Printer Driver Help Windows Only Creating and Using Watermarks Printing Multiple Pages on One Sheet of Paper N-up PrintingSetting a Custom Paper Size Creating and Using Quick SetsUsing EconoMode or Draft Printing Choosing Print Quality Settings Using Reduce/Enlarge OptionsRestoring Default Printer Driver Settings Selecting a Paper SourcePrinting on Different Paper for the First Features in the HP LaserJet Device Configuration and HP LaserJet UtilityLanguage Tray LockSave Settings to a File Retrieve Settings from a FilePrinting by Size of Paper Printer Tips and Maintenance Managing the UltraPrecise Toner Cartridge HP Policy on Non-HP Toner CartridgesToner Cartridge Storage Toner Cartridge Life ExpectancyRedistributing the Toner Page Cleaning the Printer Using the Printer Cleaning ProcessEngine Cleaning To Start Engine Cleaning Internal Cleaning Procedure Printer Tips and Maintenance Problem Solving Troubleshooting Checklist Troubleshooting ChecklistSeries printer driver Troubleshooting General Printing Problems File may have blank pages Problem Solving Not configured for the printer Messages or use the control Self Test/Configuration Cleaning ProcessPrinting Special Pages DemoClearing Paper Jams Toner Cartridge Area If the paper is too difficult to remove or Tray 2 or Optional Tray 3 Paper Feed Area Output Areas Duplexer Area Solving Print Quality Problems Print Quality ChecklistImage Defect Examples Light Print or Fade Toner SpecksDropouts Vertical Lines Gray BackgroundToner Smear Loose TonerVertical Repetitive Defects Misformed CharactersSkew Curl or Wave Wrinkles or CreasesToner Scatter Outline Random Image RepetitionWireless Printing Problems Wireless Printing Problems Symptom Possible Cause SolutionOne of the IR ports may cause Troubleshooting Control Panel Messages Basic Control Panel MessagesStartup ReadyControl Panel Error Messages ProcessingService Error Accessory Error Secondary Light Patterns Problem Solving Dimm IO Error Problem Solving Network Printing Problems Common Windows Problems Common Windows Problems Symptom Possible Cause SolutionDirectory. It is usually C\temp by Common Macintosh Problems Macintosh Problems Symptom Possible Cause Solution Printing ErrorsUSB Problems Software troubleshooting Selecting an Alternate PostScript Printer Description PPD Renaming the PrinterTroubleshooting PostScript PS Errors PS Errors Symptom Possible Cause SolutionPS Errors Symptom Possible Cause Solution Specific Errors Availability HP Express ExchangeGuidelines for Repacking the Printer Service Information Form WHO is Returning the EQUIPMENT?HP Maintenance Agreements On-Site Service AgreementsPriority On-Site Service Next-Day On-Site ServiceHewlett-Packard Limited Warranty Statement Service and Support Limited Warranty for Toner Cartridge Life Worldwide Sales and Service Offices Colombia CroatiaCzech Republic DenmarkIsrael ItalyJapan Latin American HeadquartersNew Zealand NorwayPoland PortugalSwitzerlandUkraine TaiwanThailand United Arab EmiratesPrinter Specifications Electrical Specifications Volt ModelsHP LaserJet With Optional Tray Sheet Sound Power Declared Per ISO FCC Regulations Environmental Product Stewardship Program Protecting the EnvironmentPlastics HP LaserJet Printing SuppliesMaterial Safety Data Sheet PaperReturns Non-U.S. Returns Regulatory Statements Declaration of ConformityLaser Safety Statement LED SafetyCanadian DOC Regulations Vcci Statement Japan Korean EMI Statement Laser Statement for Finland Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser ApparatMedia Specifications Tray Dimensionsa Weight Capacityb Supported Sizes of PaperTray 2 or Tray Dimensionsa Weight Capacityb Sheet tray Tray 3 Dimensionsa Weight Capacityb Sheet trayAutomatic Duplexer Dimensionsa Weight Guidelines for Using Paper Symptom Problem with Paper SolutionPaper Specifications Category SpecificationsPrinting and Paper Storage Environment Envelopes Minimum MaximumEnvelopes with Double Side Seams Envelopes with Adhesive Strips or FlapsEnvelope Margins Envelope StorageType of Address Top Margin Left Margin Labels Label ConstructionTransparencies Printer Memory and Expansion Printer Memory Installing Memory Page Checking Memory Installation Installing an HP JetDirect EIO Card PrinterCommands PJL Understanding PCL Printer Command Syntax Category of commandUppercase letter Combining Escape Sequences Entering Escape CharactersDOS Software Application Entry What Appears Common PCL Printer Commands Function Command Options # Selecting PCL Fonts?&l #O ?&l #C Language Selection Primary Stroke Wt Appendix D Printer Commands Index PCL Index Page Page C7058-90915
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