HP 2200 manual Macintosh Problems Symptom Possible Cause Solution, Printing Errors

Page 117

Macintosh Problems (continued)

Symptom

Possible Cause

Solution

 

 

Make sure the printer has been

 

 

chosen in the Chooser by printing

 

 

a self-test. (Simultaneously press

 

 

GO and JOB CANCEL.) Check the

 

 

AppleTalk name of the printer

 

 

displayed on the self-test page.

 

 

Make sure AppleTalk is on. (The

 

 

button next to Active is selected in the

 

 

Chooser.) You may need to restart the

 

 

computer to activate the change.

 

 

 

The printer driver does not

 

Reinstall the printer software.

automatically set up your

 

See Macintosh Installation.

selected printer even

 

 

though you clicked Auto

 

Select an alternate PPD.

Setup in the Chooser.

 

 

 

 

 

Printing Errors

 

 

A print job was not sent to your desired printer.

Another printer with the same or similar name may have received your print job.

Check the AppleTalk name of the printer displayed on the self-test page.

Make sure the cables are connected correctly, the printer is on, and the Ready light is on.

You cannot use the

Background Printing has LaserWriter 8.3

computer while the printer

not been selected.

is printing.

Turn Background Printing on in the

 

Chooser. Status messages will now

 

be redirected to the Print Monitor

 

allowing you to continue working

 

while the computer is processing data

 

to be sent to the printer.

 

LaserWriter 8.4 and higher

 

Turn Background Printing on by

 

selecting File, Print Desktop,

 

and Background Printing.

 

 

EN

Chapter 4 Problem Solving 105

Image 117
Contents User guide Page User Guide Copyright and License HP Customer Care Service and Support Accessories or supplies HP Support Assistant HP Customer Care Service and Support HP direct ordering forHP Service Information HP Service AgreementsCustomer Support Worldwide Page Contents Viii Printer Tips and MaintenanceService and Support Index Getting to Know the Printer Printer BasicsHP LaserJet 2200d Printer ConfigurationsHP LaserJet 2200dt HP LaserJet 2200dnBuilt-in Duplexing Printer FeaturesPS Language Printer Software Software for DOS is not included with this printer If You Connected a Parallel Cable Windows InstallationUpdate Device Driver Wizard window should appear on Windows Millennium If You Connected a USB Cable Windows Millennium Printer Drivers Software for WindowsControl Panel Simulator HP LaserJet Device ConfigurationHP JetSend Web Windows 9x/NT 4.0/ Millennium only What is JetSend?How the JetSend Communications Technology Works Infrared DevicesMacintosh Installation Software For Macintosh Computers PostScript Printer Description Files PPDsHP LaserJet Utility Network Installation Before You Install the Printer SoftwareWindows installation will walk you through the following Networking the Printer using Windows Sharing To Install the Printer SoftwareSoftware for Networked Computers HP Web JetAdminHP JetDirect Embedded Web Server How to Access HP Web JetAdminHow do I access printer features? Software Installation TipsWhat additional drivers and software upgrades are Available to me?How do I remove the printing software? What other software is available to me?Windows MacintoshJob Cancel Control Panel ButtonsButton Usage FIR Port Printing with the Fast Infrared Port Wireless PrintingWireless Printing Instructions Interface Ports Accessories Option Description or Use Part Number Accessories and Ordering InformationCable and Interface Accessories Media Option Description or Use Part Number AccessoriesOverview Printing TasksPurchasing Paper and Other Media Tray 1 Media Sizes Media Input OptionsTray 2 and Optional 250-sheet Tray Paper Sizes Optional 500-sheet Tray 3 Paper Sizes Loading Media into Tray On the next Loading Media into Tray 2 or Optional 250-sheet TrayPage Loading Media into Optional 500-sheet Tray Top output bin Rear output bin Media Output OptionsPrinting on Envelopes Printing TasksPage Label Orientation Print-side up, top Printing on LabelsPrinting on Transparencies Printing on Custom-Sized Media or Cardstock Guidelines for Printing Both Sides of Paper Printing on Both Sides of Paper DuplexingTray All other trays Paper Orientation for Printing Both Sides of Paper DuplexingLong-edge landscape Layout Options for Printing Both Sides of PaperTray 1 letterhead orientation print-side up, top-edge toward Printing on Letterhead or Preprinted FormsInks, such as those used in some types of thermography Job Cancel Tips Canceling a Print JobSoftware Features Features in the Printer DriverAccessing the Printer Driver Using the Printer Driver Help Windows Only Printing Multiple Pages on One Sheet of Paper N-up Printing Creating and Using WatermarksSetting a Custom Paper Size Creating and Using Quick SetsUsing EconoMode or Draft Printing Using Reduce/Enlarge Options Choosing Print Quality SettingsRestoring Default Printer Driver Settings Selecting a Paper SourcePrinting on Different Paper for the First Configuration and HP LaserJet Utility Features in the HP LaserJet DeviceTray Lock LanguageSave Settings to a File Retrieve Settings from a FilePrinting by Size of Paper Printer Tips and Maintenance HP Policy on Non-HP Toner Cartridges Managing the UltraPrecise Toner CartridgeToner Cartridge Storage Toner Cartridge Life ExpectancyRedistributing the Toner Page Cleaning the Printer Using the Printer Cleaning ProcessEngine Cleaning To Start Engine Cleaning Internal Cleaning Procedure Printer Tips and Maintenance Problem Solving Troubleshooting Checklist Troubleshooting ChecklistSeries printer driver Troubleshooting General Printing Problems File may have blank pages Problem Solving Not configured for the printer Messages or use the control Cleaning Process Self Test/ConfigurationPrinting Special Pages DemoClearing Paper Jams Toner Cartridge Area If the paper is too difficult to remove or Tray 2 or Optional Tray 3 Paper Feed Area Output Areas Duplexer Area Print Quality Checklist Solving Print Quality ProblemsImage Defect Examples Light Print or Fade Toner SpecksDropouts Gray Background Vertical LinesToner Smear Loose TonerVertical Repetitive Defects Misformed CharactersSkew Wrinkles or Creases Curl or WaveToner Scatter Outline Random Image RepetitionWireless Printing Problems Symptom Possible Cause Solution Wireless Printing ProblemsOne of the IR ports may cause Basic Control Panel Messages Troubleshooting Control Panel MessagesStartup ReadyProcessing Control Panel Error MessagesService Error Accessory Error Secondary Light Patterns Problem Solving Dimm IO Error Problem Solving Network Printing Problems Common Windows Problems Symptom Possible Cause Solution Common Windows ProblemsDirectory. It is usually C\temp by Common Macintosh Problems Printing Errors Macintosh Problems Symptom Possible Cause SolutionUSB Problems Software troubleshooting Renaming the Printer Selecting an Alternate PostScript Printer Description PPDPS Errors Symptom Possible Cause Solution Troubleshooting PostScript PS ErrorsPS Errors Symptom Possible Cause Solution Specific Errors HP Express Exchange AvailabilityGuidelines for Repacking the Printer WHO is Returning the EQUIPMENT? Service Information FormOn-Site Service Agreements HP Maintenance AgreementsPriority On-Site Service Next-Day On-Site ServiceHewlett-Packard Limited Warranty Statement Service and Support Limited Warranty for Toner Cartridge Life Worldwide Sales and Service Offices Croatia ColombiaCzech Republic DenmarkItaly IsraelJapan Latin American HeadquartersNorway New ZealandPoland PortugalTaiwan SwitzerlandUkraineThailand United Arab EmiratesPrinter Specifications Electrical Specifications Volt ModelsHP LaserJet With Optional Tray Sheet Sound Power Declared Per ISO FCC Regulations Protecting the Environment Environmental Product Stewardship ProgramHP LaserJet Printing Supplies PlasticsMaterial Safety Data Sheet PaperReturns Non-U.S. Returns Declaration of Conformity Regulatory StatementsLaser Safety Statement LED SafetyCanadian DOC Regulations Vcci Statement Japan Korean EMI Statement Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Laser Statement for FinlandMedia Specifications Supported Sizes of Paper Tray Dimensionsa Weight CapacitybTray 3 Dimensionsa Weight Capacityb Sheet tray Tray 2 or Tray Dimensionsa Weight Capacityb Sheet trayAutomatic Duplexer Dimensionsa Weight Symptom Problem with Paper Solution Guidelines for Using PaperCategory Specifications Paper SpecificationsPrinting and Paper Storage Environment Minimum Maximum EnvelopesEnvelopes with Adhesive Strips or Flaps Envelopes with Double Side SeamsEnvelope Margins Envelope StorageType of Address Top Margin Left Margin Label Construction LabelsTransparencies Printer Memory and Expansion Printer Memory Installing Memory Page Checking Memory Installation Installing an HP JetDirect EIO Card PrinterCommands PJL Understanding PCL Printer Command Syntax Category of commandUppercase letter Combining Escape Sequences Entering Escape CharactersDOS Software Application Entry What Appears Selecting PCL Fonts Common PCL Printer Commands Function Command Options #?&l #O ?&l #C Language Selection Primary Stroke Wt Appendix D Printer Commands Index PCL Index Page Page C7058-90915
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