Maintaining the printer
TIP: Because preparing and purging the printheads uses both time and ink, you are strongly recommended to leave the printer always on or in sleep mode, whenever possible, to maintain the health of the printheads. In both cases, the printer wakes up from time to time to maintain the printheads. Thus you can avoid going through lengthy preparation processes before using your printer.
Update the firmware
The printer's various functions are controlled by software that resides in the printer, otherwise known as firmware.
From time to time firmware updates will be available from
Firmware updates can be downloaded from the Internet and installed in your printer in the following ways; you can choose whichever you find most convenient.
●Using HP Easy Printer Care under Windows, select your printer, the Support tab, and then Firmware Update.
●Using HP Printer Utility under Mac OS, select Support and then Firmware Update.
●Using your printer's Embedded Web Server, select the Setup tab and then Firmware update.
In each case, follow the instructions on your screen to download the firmware file and store it on your hard disk. Then select the downloaded file and click Update.
If you experience very slow progress while uploading the firmware file to the printer, the reason could be that you are using a proxy server. In that case, try bypassing the proxy server and accessing the Embedded Web Server directly.
●In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN Settings, and check the Bypass proxy server for local addresses box. Alternatively, for more precise control, click the Advanced button and add the printer's IP address to the list of exceptions, for which the proxy server is not used.
●In Safari for Mac OS, go to Safari > Preferences > Advanced and click the Proxies: Change Settings button. Add the printer's IP address or its domain name to the list of exceptions, for which the proxy server is not used.
The firmware includes a set of the most commonly used paper profiles. Extra paper profiles can be downloaded separately; see Paper profiles on page 55.
Update the software
To update the printer driver and other software for any HP Designjet printer, go to http://www.hp.com/ go/designjet/ and select Downloads, then Drivers. Then select your printer, your preferred language, and your operating system.
If your operating system is Windows, HP Software Update regularly offers to update your software automatically.
Printer maintenance kits
Four maintenance kits are available for your printer, containing components that may need to be replaced after long use. When one of them is needed, a message is displayed on the front panel and by HP Easy Printer Care under Windows or HP Printer Utility under Mac OS.
138 Chapter 12 Maintaining the printer | ENWW |